Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
3605 reviews 9.75 out of 10

Drain unblocking

"Every aspect was perfect. I contacted Happy drains before instruction to check what they needed. I contacted them outside of normal office hours to make sure that it was what they required and they responded within a few minutes. I booked them at 9pm and they arrived by 9am as requested by me. They called prior to arrival to make sure someone was in. Kiran was the engineer and he was polite, professional, courteous and efficient. The price quoted was the price paid which was very reasonable in comparison. If only more companies were like Happy Drains the world would be a better place! Thanks"

CCTV drainage inspection following recommendation from a house buyers survey

"Requested survey in response to house purchase where no building regs available. Survey carried out just before exchange. Discovered manhole located in house that the sellers had not revealed considering it not applicable . CCTV inspection confirmed what I would never had known. Having the survey assisted me in making a decision. William provided me with answers to follow up questions and helped me to understand the report. Was also realistic about costings going forward if I required further investigations. All in all good service . Thank you"

Outside drain unblocked

"Just a quick message to say thank you so much to the father and son team (sorry, didn't get their names) who came out to my address yesterday. Polite and speedy response on the telephone, super quick booking and great result from the two chaps when they arrived. At a time when I need to be out on the frontline and not at home waiting, I could not have been more grateful for the response from all at Happy Drains! RSPCA Chief Inspector Clare Dew"

Blocked toilet / Pipe outside

"Would highly recommend Happy Drains, from the initial phone call to the plumbers that completed the job everyone was a pleasure to deal with. Very professional staff and the plumbers made sure everything was cleaned after the job."

Downpipe blockage removed

"Super impressed with the response time and quality of work, highly recommended!!"

Blocked kitchen sink drain.

"Tony Parker arrived prompt and with a smile. Nine years of oily rubbish clogging-up the under-floor drainage pipes but he rose to (and enjoyed) the challenge ! Was not simple with poor installation 9 years ago to blame but he did it, all cleansed and good for another 9 years ! Some remedial work was not successful bit he wouldn't give up. All done within an hour. Brought all the power-kit and all the remedies needed ! Gave excellent advice as to preventing it again. Complete professional, Huge THANK YOU ! I only called this morning - Clean pipes this afternoon !"

Blocked Kitchen waste water drain outside of House

"Phoned a nice lady at Happy Drains and within 2 hours later a Engineer was at my house. Lee even phoned me first to say he was 15 minutes away. Within 30 minutes, my outside drain was unblocked and flushed through. Lee was very efficient, professional and polite.The price was agreed over the phone beforehand. Excellent service all round strongly recommend."

Bad sink blockage

"I was very concerned about my blocked sink as I have some old pipes. The two Happy Drains guys were first class and cleared it in about 15 minutes. They were also charming and safe, wearing masks and gloves. Excellent service. Happy Drains also fitted me in the following morning, after I called them at 5.15pm."

Blocked external drain cleared

"Clearance of blockage in 30 minutes using jet hoses. Great guy, no fuss."

Clearance of blocked gully

"I had been living with an awful smell in the house since I moved in 2 months ago. I've had 3 plumbers to the house and not one was able to resolve the problem. Engineer from Happy Drains came out today and identified the problem immediately. He cleared a blocked gully beneath the kitchen window and instantly the foul smell has disappeared! I am thrilled!!! Engineer was professional and friendly and gave me great confidence in that he knew what he was doing. I really cannot express how grateful I am now the smell has gone. Highly recommend!!!"

Unblocked toilet

"An engineer attended within the allocated time slot, and unblocked my toilet without a hassle. Great service, and would definitely recommend their services."

Initial CCTV drain survey and then drain repair work as result of survey

"Drainage engineer, Aaron arrived on time to carry our repairs to drain discovered as result of CCTV survey. Worked tirelessly throughout day, explaining what work he was doing and left area clean and tidy at end of the work."

Clearing drain blockage across three properties and back up of toilet flush

"The young man sent to us was on time, polite and efficient. He went the extra mile to find out what the problem was, discovering that the blockage was between our and our neighbours' properties. He was excellent. The appointment was also organised at short notice. Despite the fact that the job was more complicated than anticipated there was no increase in the price we were quoted. Overall an extremely positive experience and I wouldn't hesitate to recommend this company."

Waste pipe clearance

"The booking process was first class, with excellent analysis and advice given at that point in a friendly manner. The engineer who carried out the job was brilliant. He was very friendly. He identified the problem very quickly and rectified it immediately. It turned out that someone had jammed a large plastic bottle in the underground waste pipe when the house was built. Good value for money compared to competitors. Thanks a lot Happy Drains."

Blocked drains

"Highly recommended this company fantastic service from start to finish very professional indeed . Very happy and will be a repeat customer if ever I require this kind of service again . Very important I was quoted a price and that us exactly what I paid ."

Clearing of blocked drain

"Turned up on time. Sorted the problem for the agreed price. Very courteous, would definitely recommend."

Partially blocked rainwater drain

"Called at 10am, on site at 12 30, called 15 mins before arrival. Quick diagnosis and rectification of issue. A most refreshing experience with a very pleasant and knowledgeable engineer."

Toilet soil stack cleared

"Great communication, with the office and the chap who did the job, called me before he turned up, bang on time, extremely polite and very professional"

Unblocked plumping and drains

"Good rates even on a Saturday and response was very good. During the job Very efficient and explained every step. All done for a fixed price which lowered the stress levels. Would recommend wholeheartedly. Michael was the chap who came out and he did a great job."

Cleared a soak away drain

"Very efficient - cleaned up all the mess - I can recommend this company"

Drain Blockage

"Can't speak highly enough of the service we received from Happy Drains. Called them up because we had a blocked drain...manhole overflowing! Lady we spoke to was very efficient, booked us in the next day and then called first thing to confirm time. Really pleasant and helpful engineer (Tommy) came, reassured us that it probably wouldn't be anything serious, he flushed it out (fat berg!), cleaned everything down and disinfected the area. Gave really good advice about maintenance but didn't push to sell us anythingl. Honestly, trust these guys, proper old fashioned customer service."

Clear down pipe and drain

"Young man phoned before arriving , came on time very polite and well mannered. Did and excellent job and cleared up after himself. Would recommend this company to family and friends."

Clearing a blocked and overflowing main drain to house

"The engineer attended on time and was excellent in quickly determining the cause and then thoroughly clearing the blockage cause , testing and then disinfecting the area and clearing and waste debris .Also advised on future proofing by having an inspection of potential damage caused through ivy root penetration .Strongly recommend this company"

Clearing a blocked drain

"Called late in the afternoon and they came within the hour! Really helpful and friendly"

Inspect, clear and report and generate CCTV on failed rain water drain.

"Good experienced staff. Good communicator , clear investment in appropriate machinery. Got exactly what I wanted. I was initially concerned that this organisation would simply appoint a local subcontractor to do the work but actually this wasn't an issue at all. All good ....would use them again."

Unblocked a toilet

"I phoned Happy Drains in desperate need of assistance, the person I spoke to was very friendly and helpful and arranged for an engineer to come out within the hour. As promised a lovely chap arrived and sorted our blockage quickly and efficiently. We were also given advice to prevent it happening again. I can't fault the service we received and would highly recommended the company."

Unblocked drain

"Unbelievable service. Rang Happy Drains and within an hour and a half I received a call from one of their engineers called Sam to say he was 20 minutes away. He turned up and was a really friendly guy. Sorted the issue out within 20 minutes. All for an unbelievable price. Won't use anybody else in the future."

Drain cleared

"Excellent service. Called at 8, specialist with me by 8.30, job completed by 9.15. The gentleman was very professional, he diagnosed the issue quickly. The price was clear from the start. I would certainly recommend them."

Cleared a soak away drain

"Very efficient - cleaned up all the mess - I can recommend this company"

Unlocking kitchen sink and waste

"Happy Drains were able to attend within a couple of hours of me first contacting them. They attended at a rental property so I didn't meet the tradesman personally but my tenant said they were polite, efficient and fixed the issue straight away. The staff I dealt with on the phone were really helpful and efficient. Will definitely use again if needed and would recommend."

Cleared blocked main drain

"Very prompt and efficient service. The engineer was polite and engaging and explained exactly what he was going to do."

Blockage

"Happy Drain helped me to resolve a blockage issue quickly in one of the properties we manage, special thank you to William"

Unblock kitchen waste and ensure correct flow

"Engineer arrived on time as promised. Job was complicated by the number of bends in the outflow but was successfully completed in a professional manner."

Annual Drain clean

"It was quick and very easy to schedule the job via email. The actual drain cleaning was done fast and efficiently as well as additional advice was provided on site how a reoccurring drain problem could be solved."

Cleared outside drain of a blockage, water was flooding on to path

"Took an hour to do the work, got a call when he was 30mins away explaining what he would need to do. Arrived, very polite courteous, cracked on with the job. Did a great job, very happy and would absolutely recommend these guys and will certainly use them again should I have other problems. I was always concerned about being ripped off, but none of that here. It was a set price to clear a drain which I knew might change if there was a bigger issue identified."

Clean outside drains

"Amazing company. I would highly recommend them to anyone I know. From initially calling them, as my manhole outside was flooded with sewerage, they arrived to do the work within 2 hours the same day. They were extremely polite, efficient and just got on with the job. They completed the work within the hour and cleared all the mess in the back yard. Great company, great service and would recomend them as first call for any drainage problems"

Drain unblocking and tree root removal

"Excellent and prompt service - such a difference to previous companies. Gordon and Tommy were extremely professional and thorough, and the cost was in line with quotation. A high quality service I would recommend and use again."

Clearing a blocked kitchen drain

"I spent over 2 hours trying to unblock a kitchen drain. Happy Drains arrived and had it sorted in 10 minutes. Its all about having the right tools!!"

Cleared drainage issue

"Guy called (Think it was Alex) called half hr before arriving. Polite and explained what he would be doing. Took some time to remove the blockage but was successful. Great service, good advice including advising me we have a shared drain which serves several other properties which isn't ideal. Feeling of relief when drain emptied!! I would thoroughly recommend Happy Drains at a very competitive price."

To clear a blocked sewer pipe

"We called Happy Drains at around 9.30am and within an hour they had arrived to carry out the job. Mark was friendly and very helpful in trying to get to the cause of the problem, and went above and beyond the call of duty to remove the blockage and ensure that the sewer pipe was left clear and free flowing. Should we have a problem in the future we won't hesitate to contact Happy Drains."

Clear blocked outdoor drain

"Work done on time and to quoted price. Area left clean and tidy"

Drains scan with video

"Easy to organise - arrived on time and provided a detailed and timely report as requested"

Outside Drain (Wastewater) Unblocked

"Tony did a fantastic job and was extremely friendly. Not only did he unblock the wastewater drain he cleaned the other drains as well and unbeknownst to us our downstairs toilet drain was almost blocked as well so he saved us on a future problem as well. He also gave some great advice on how to care for the drain and ensure we don't have any damp issues in the future from the way the runoff works. I was also very impressed by how quickly Happ Drains got to us and resolved out issue following correct social distancing processes and could not recommend them more."

Blocked external drain

"Phoned happy drains in the morning and after spoken to them about the problem we got a call back saying an engineer could be with us that afternoon. In fact the engineer called and said he would be with us at 2:10pm, which he was and within about an hour the drain was unblocked. Shaun was super efficient and very informative and I would highly recommend both Happy Drains and Shaun. Many thanks."

Blocked man drain found and resolved quickly.

"Polite, careful and got the job done neatly and quickly. Thank you."

Checked all drains

"Gordon and his lovely son were outstanding. Came round within 2 hours and checked all the drains. Very kind and efficient. Great fixed price of £90 plus vat too. Highly recommended to all!!"

Clearing blocked kitchen drains

"I just wanted to say that the operative who came to deal with our blocked drains was really helpful, professional and courteous. He was reassuringly competent and dealt with our problem in an efficient, cheerful and helpful manner I would certainly recommend your services"

Blocked Drain Investigation

"VERY nice guys - having been previously ripped off by another firm I was cautious, Happy Drains came out, gathered all the information about the issue then advised on what they thought had happened and possible routes to resolve. Strongly recommend their service."

Clearing a blocked drain

"Happy Drains' service was excellent from start to finish. Tony came round the same day we called and dealt with the problem quickly and efficiently. I've kept the company's details on file and have no doubt we'll be using them again in the future."

Cleared roots from the drain and jetted it afterwards

"The chaps arrived within 2 hours of my call and got on with the job and had it all sorted within 2 hours. No mess at all and very polite."

CCTV and Drain clean

"Great, professional service. Engineer was honest and ensured the problem was resolved. Highly recommended!"

Cleared blocked drain

"Delighted - arrived quickly and sorted out the problem with no fuss. Excellent service - professional, friendly and courteous."

Clearing stones out of blocked drain

"Alex and team were very easy to deal with, very efficient. Sorted the problem quickly. Also very good value for money"

Drain was blocked, they quickly and efficiently cleared it

"A couple of guys turned up in the 2 hour window advised. They were very pleasant and got about their work quickly. They fixed the problem and were on their way, couldn't ask for more really"

Drain inspection and cleaning

"Tony the engineer was on time, very polite, knowledgeable and efficient. I would happily recommend Happy Drains."

Flush out and clear drains

"Turned up on time, diagnosed the problem, solved due to well-equipped van and good know-how."

Cleared clogged up pipework

"Very pleased. They phoned to say they were on their way. On arrival he explained what he planned to do. Fast and efficient service and a good result. Definitely would recommend."

Outside rain water drainage

"Gordon and Tommy called 30 mins before arrival, conducted a survey of the drains and explained the approach they would take. They were here for 40 mins and they did an excellent and very thorough job! I would highly recommend them, they were professional, polite, and explained everything prior to beginning the work which put me at ease."

Drain clearance

"Very efficient and friendly (despite the weather!), explained cause of problem in detail"

Outside drain clearance

"A fast, excellent drain clearance by Nathan. Arrived very promptly and had the drains cleared and cleaned in no time at all! Great service, I was called back with an appointment within 5 minutes and the job was finished less than 2 hours later. Would highly recommend. Thank you Nathan and Happy Drains."

Unblocking a drain

"Excellent very efficient, fast and friendly, would recommend highly."

Blocked drain and pipe replacement.

"They were courteous, just brilliant. They worked so hard and I would recommend them to anyone."

Unblock kitchen drainage

"Very impressive service and very warm and professional manner. I wholly recommend this company over the well known providers in the industry. If anything these large corporations could learn a thing or two from them. 100% will use them as first choice from now on."

Unblocked 2 gulleys in the garden

"Overall a very good experience. The job was booked in over the phone very quickly and by a very friendly lady. The guys came round at the allotted time and even gave a courtesy call when they were on their way. Also very friendly and did the job very well. Online payment system makes paying very easy and I got billed the original quote that was given over the phone when booked. Overall would highly recommend for your drain clearance needs."

Confirm ingress point for roots from a very large shrub. Clear the drain.

"The team arrived on time and completed the job within 30 minutes. Cleared up and left with no trace of work other than a bucket of the offending fine roots from an old, very large climbing hydrangea. With the location confirmed it is now a simple job to dig down around the manhole to remove the source roots and reseal the pipework joint. Most helpful and happy team explaining and confirming the issue. Our house now has ecstatically happy drains!"

Out side blockage cleared

"The company was very efficient. They came without delay, showed knowledge and expertise. Tommy was so kind honest and helpful. He really seemed to care about doing his work to the highest standard and was so pleasant to have in our home. Thank you."

Clear blocked gully.

"Tommy from Happy Drains Ltd came round in the morning. He was friend and great at his job. Offered me advice and always had a smile. Job completed very quickly with no problems. Highly recommended."

Clearance of blocked drains

"Very quick response to my initial online enquiry, and Will kept me informed throughout the process of organising the job. Jason (the engineer) maintained good communication throughout, turned up on time, and did a very thorough job."

Blocked drains and flush through of pipes for better drainage

"After calling in my enquiry, the workmen were confirmed and arrived the very next day! They were courteous, efficient and explained in detail what they were doing. They were able to clear my blockage, show me the fault/cause and dealt with the problem. They left my house tidy as they found it, and explained ways to avoid the issue in the future. I would highly recommend this service and would use again!"

Outside drain cleared

"Excellent service from my first email to the job being done, polite, efficient and quick. Work was finished the same day it was booked. 10/10 all round. I highly recommend Happy Drains"

Unblock a drain

"Both the lady who took my call and the man who did the job were very polite, friendly and efficient. I was given an initial, approximate eta and then an exact one when the operative was on his way. The cost was considerably cheaper than a previous call out from another company. I would most certainly recommend this company"

Drain clearance

"These guys are FANTASTIC do not go elsewhere.Cannot praise them enough."

Suspected blockage of drain outside kitchen

"Tony came on the same day as we telephoned within the time stated. He was pleasent efficient and definitly knew his job."

Check blocked toilet

"Toilet checked and drains from property to main drain. Engineer was very good and thorough. Very happy and would recommend this company."

Blocked drain run

"Polite, quick and knew what was needed. Managed to come and work within the hour. Kept his distance, used face mask and took shoes off. Good work."

Cleared blocked drain

"After calling this company I was told the Enginear world by with me between 11.30 and 14.00. The Enginear then phoned me at 11.00 and said he would be with me within 20 mins and he was. The problem was fixed very quickly and he flushed the hole length of drain and checked it was flowing ok. A brilliant service and very good value for money."

Blocked sink

"Very friendly customer service! Outstanding from contacting the company to delivering the service! Went beyond clearing the drainage problem and identified further works to be carried out by a plumber. After ringing so many company during the Christmas period only company who sent a pre text to ring back in the morning at 9.00am. Job fixed by 10.30am 😉 - Thank You Happy drains!!"

Drain Unblocking - old property - scale build up

"The whole process was easy and efficient, from speaking to the ladies in the office to the invoice/payment. My husband met with Lee at the property and on his return home he made a point of saying what a lovely guy he was and how helpful he was. So, I just wanted to pass on our appreciation to the whole team for fixing our issue so quickly considering the time of year and Covid 19 restrictions!"

Outside kitchen drain cleared

"Good experience. Work done on time, efficiently. Price as stated. Workman pleasant. Would recommend."

Cleared a very blocked drain! Effortless job A****

"What a service! Called on bank holiday Monday afternoon and they had sorted the problem by 11am the next day. Gordon was very pleasant, fixed the blockage within 30 minutes and gave some great advice. Excellent fixed price and would definitely (but not too soon!) use again. Highly recommend."

Find and fix a severe blockage.

"Tommy attended our house in Farnham today and we were very impressed. We had a blockage somewhere but it wasn't clear. Tommy investigated, found and fixed the issue whilst being extremely polite and informative. Top bloke. Thanks Tommy."

Drain clearance

"Great job by David at Happy Drains who came out to see us on the same day as I called. Found and fixed the problem promptly, and gave us some helpful advice to prevent or deal with the issue if it happens again. Safe and efficient, we're very grateful."

Kitchen waste drain unblocked

"The engineer came out when they said, was extremely polite and took Covid safety precautions, he was all done within 10 mins and thoroughly checked that the drain was fully cleared"

Clearance of a soakaway

"I had a soakaway that was completely silted up and hadn't been cleared for 26 years to my knowledge, I wasn't even sure it could be cleared. They came at the agreed time and managed to clear half, they then ran out or water as it was so blocked! They re-filled, came back and cleared the rest. Really great service and a friendly team. I am very please with the work."

Blocked domestic drain unblocked

"No nonsense, straight talking, easy to work with, polite, punctual and professional. Have used before and have no hesitation to use again and recommend to others."

Blocked toilet

"We recently moved into a property and the downstairs toilet was blocked (typical!) we called Happy Drains who unblocked my drain despite the additional challenge of having to get to it via the decking. (So consequently had to cut through the wood) The lovely guy tackled it straight away rather than having to rebook another day. Great service, here bang on time and the pricing is all very clear I know who to contact if I have any other drainage problems and will definitely recommend! Thanks Happy Drains!"

Blocked drain that led to flooding of utility room

"We are really happy with the work carried out by Happy Drains and will recommend them to anyone needing work of this kind done. Their tradesman, Dan, was professional, friendly and efficient, as was the gentleman I spoke with on the phone to arrange the visit which happened quicker than I could have hoped for. Many thanks."

Toilet unblocked

"Very impressed with this company, from the help and advice provided by first contact Emily to the speedy attendance of the engineer and finally the communications regarding invoice and details of the findings provided by Jane. Will definitely use this company again."

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