Just a few of our thousands of excellent reviews…
Jetting blocked drain and clean up of surrounding area
"They were professional on the phone and throughout the process. The Engineer was polite, timely, explained what he'd do and said he'd clean up the area afterwards. Job was done perfectly and their price was considerably better than others and as such represented excellent value! Hope I won't need them again (?...) but should I do, they would be my automatic choice. Heartily and unreservedly recommend them based on our experience "
Unblock drain in garage
"Called out to unblock drain in garage. Arrived within 2 hours, cleared the drain for a good fixed price. Very happy with the results. "
Drain camera inspection
"All staff were professional, friendly and helpful. The drain survey was conducted promptly, and the report received in good time. The report was thorough and helpful."
Drain unblocked
"Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend "
Unblocking sewer drain pipe
"Happy Drains were quick to answer and respond with Damian arriving promptly the next day, he knew how to unblock the sewer pipe and fixed the problem without any fuss or complication. I would definitely used Happy Drains and Damian again. Thanks."
Blocked outside drain
"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on. "
Main drain for household waste water blocked
"Engineer arrived in good time. Could see what the problem was and removed the blockage effectively. He cleaned the area afterwards. I would be very happy to use this company again and recommend to others."
Blocked drains
"This was carried out for my 87yo mother, who lives 200miles from me. Your plumber was fantastic and really put my mother at ease. He was kind, understanding of my mother's vulnerability and highly professional. He went way beyond what might normally be expected. In an age where the elderly can be taken advantage of, I can only highly recommend Happy Drains as top class and value for money. "
Outside drain unblocking
"Fantastic service! The gentleman was polite and professional, he fixed our issue in no time and just before Christmas. Forever grateful and they will be the first I call if I have a similar issue in the future. Thank you!"
Blocked Gully
"Great service from Happy Drains ! Unblocking our external gully, great response time when booking the job in, arrived exactly on time and carried out a thorough job. Would highly recommend and certainly use again."
Blocked Outside Drain
"Very friendly lads, got the job done super quick. Absolutely no complaints and would happily use again"
Blocked kitchen drain
"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."
Blocked sewerage drains
"Happy Drains receptionist quickly arrange a visit the following morning to unblock our drains. We received a call 45 mins before arrival and the drains which had been blocked for 48 hours were unblocked within a few minutes, which was excellent as man hole covers in a neighbours garden were opened and showed that the drains were being exclusively used by our house. Excellent job by Happy Drains. Wouldn't hesitate to use them again. Quick polite and courteous."
Bathroom drain unblocked
"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome."
Sewage drain unblocked
"Cannot recommend enough. Called and had appointment for the next morning. Jason called to confirm he was 20 minutes away, arrived promptly and the issue was solved within 20 minutes! He explained clearly what the issues were. Excellent service from start to finish. Highly recommend 😁?'?"
Kitchen Waste Clearance
"Very effective service, timely arrival (when promised), collaborative approach (listened to what work had already been understaken), speedy resolution (less than 20 minutes) - would definitly use again"
Inspection and Jetting of all drains;
"Martyn Roberts, the engineer, is a star! Courteous, neat, tidy, and efficient - he went above and beyond to clear the silt built up from Storm Babet, Storm Henk - was cleared out of all drains into my property - professional, experienced, efficient and so courteous. First in class. Thank you!"
Blocked drains
"We recently noticed our downstairs WC was not flushing properly, and our outside man hole, was flooding and smelt terribly. I got in contact with happy drains and they hooked someone in within the next 2 days as I requested. The guy came to site, and told me exactly what he was doing and what he thought the issue may be. He fixed it in great time and was very informative. I hope I don't need to call happy drains again, but if we ever need someone to help us in the future, we will look no further. 10/10"
Blocked outside drain
"I phoned Happy Drains where the office manager arranged for a service call within a couple of hours. The two men arrived in no time, and took measures to clear the significant blockage, with diligence and humour. Efficient office management, alongside the job, with appropriate contact by email and messages, through to Invoice. Very pleased with the whole service. "
Severe drain blockage cleared fast
"We used the Basingstoke branch, and I couldn't be happier. We had a severe blockage in our main waste pipe due to previous owners dumping grease for years. I called in the morning, they came just after lunch. The engineer was friendly and knowledgeable and explained every step thoroughly, cheerfully answering my questions (I'm curious about everything) and did the job quickly and with a great sense of humour, letting me fill the fatburgs that flowed out. Price was brilliant too. Couldn't recommend enough. "
Simple gully clearance.
"Very prompt service and reasonable price. Helpful help desk too - very impressed."
Blocked sink
"Brilliant service called out in two hours all running very happy customer"
Toilet Blockage Removal
"I've used Happy Drains a few times to unblock drains and toilets. It's always a quick and friendly service"
Blocked outside drains
"Very courteous plumber, explained everything he was doing and investigated thoroughly to find out the problem and then fixed it."
My unhappy drain is now delightful
"My stinky drain, was a source of shame. Seems its leaves to blame, but Happy Drains came and now its new name is Delightful Drain!! Excellent service, from start to finish. Friendly, informative, efficient and I would highly recommend to anyone who also wants a delightful drain :)"
Unblocked drain on driveway
"Damien was friendly and knowledgeable. Unblocked and cleaned drain/pipe. Would happily use again/recommend. Thank you"
Fast friendly service
"Communication was especially good--Emily in the office is very friendly and efficient. It was easy to make an appointment and my drain was cleared the next day!"
Blocked kitchen and bathroom sinks
"Avril, Jack and Jordan were all outstanding and insisted on visiting twice to ensure that all my drains were completely clear. Efficient, knowledgeable and working to very high standard. All for a very competitive fixed price. This company is excellent. Thank you. "
Blocked drains to whole house
"Called the mobile telephone number for Happy drains which was answered immediately, they called back with a slot 5 minutes later and 1 hour later the engineer turned up and did a fantastic job, The drains to our complete house were unblocked. Engineer was polite, professional and knowledgeable, we are delighted with the service that we received. Would highly recommend the company"
Clearing a drain
"Tommy cleared a drain for me today. I had previously called him out 3 years ago. He was and still is, very polite and courteous whilst always being quick & efficient. Nothing is too much trouble A great job done and always.... With a smile."
kitchen drain completely blocked
"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially."
Blocked drain
"Called Happy Drains as couldn't unblock my drain with my rods. The guy came and connected his jet wash to my hosepipe and sprayed the jet along the pipe with immediate effect! Unblocked in less than than 5 minutes. Excellent customer service and so rewarding to have running drains again. It was a build up of fat. "
Exterior Drain Unblocking
"Called Happy Drains and their guys came within a couple of hours. Excellent, friendly guys who sorted the problem, checked all was running well and cleared debris."
blocked toilet
"The Happy Drains technician (Damian) came round very quickly and had our blocked toilet sorted in a few minutes. Very helpful, nice and knowledgeable, we would definitely recommend. "
Blocked toilet
"Well done Tommy (and the whole team) for a great service and transparency on when to expect someone and on pricing. Was able to fix the issue simply, quickly and without fuss."
Unblocked a kitchen sink waste pipe
"The company was quick to respond to my initial call. The job was completed the following afternoon taking less than 15 minutes to complete. The technician was very polite and helpful. There was no call out fee or a dodgy plumber shaking his head for five minutes, making you think you've got a massive crisis on your hands. I will use this firm again in the future without doubt. "
Drain Unblocked
"Happy Drains provided a qoute, turned up quickly, Unblocked the drain, and left everything clean and tidy. One Happy customer."
Drain Clearance
"Absolutely superb. Arrived 10 minutes after my initial call. Very professional, friendly service. 5 star!"
The main drain from bathroom blocked. Backed up to kitchen drain.
"This was my 87 yr old mother's house. We lifted the manhole cover thinking maybe we could unblock it, but it was full. So any water drainage was just overflowing. Euch!! A neighbour recommended Happy Drains. Phoned them about 9.30 Saturday morning. They were with her by 6. They kept in contact all day to let us know the expected arrival time. Super friendly, excellent communication, good price. Great service, especially for my elderly mum. Thankyou"
Good service & price
"Called Happy Drains out to clear a very blocked drain that run up the drive into the house over 20mts . Very professional from the initial call through the job . Wayne arrived on time calling 30 minutes before as agreed . No messing about flushed out the drains and checked that all was flowing properly . Wayne was professional with a friendly manner and a good sense of humour . Importantly the price was very reasonable . Would recommend to anyone 5 ⭐️"
Clearing a blocked manhole
"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient. "
Blocked main drain
"My experiance was excelent, boocking was easy with very friendly staff. The work man was punctual and friendly, he worked out what was wrong and ficed the issue at once. I am very pleased with my survace. Thanks tto Happy Drains.?'??'??'?"
My kitchen sink was blocked
"The guys phoned ahead to check it if was OK to come early, which was welcome. Once they arrived they got on with the job and had the sink unblocked in about 25 minutes. They were very friendly and courteous throughout and left absolutely no mess."
Toilet and drain unblocked
"The service I received was excellent, I made a call, was answered by a really helpful person who gave me an appointment date, the engineer called beforehand to confirm came on time and carried out procedure and cleaned up afterwards, he was helpful and knew exactly what to look for. Just refreshing to get good service, would highly recommend Happy Drains...!"
Blocked drain
"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day. "
Clearing a blocked manhole
"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient."
sewer pipe blockage
"Tommy & Gordon Happy Drains' amazing guys, saved me from another drainage company I called who overcharged for their incomplete services and wanted several £1000's! for further work! Found & phoned Happy Drains for second opinion. Will @ Happy Drains was so helpful and got Tommy & Gordon on the case. They arrived promptly and using their camera technology found the issue, and cleared the drains. No additional work required! Received very clear report of work with photos. Very reasonable price. Honest, trustworthy, tidy and HAPPY, cannot praise them enough!!!!!!!!!! "
Resolved blocked toilet
"We reached out in the late morning and the issue was resolved by 3:30pm the same day. Very quick and efficient service, the engineer was very polite and friendly. Will definitely use again if further issues arise."
Blocked Drain
"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."
Unblocking a kitchen runaway.
"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."
Great communication and fixed price drain clearance
"From the first phone call enquiring about drain clearance with Emily to the actual work being carried out was less than 3 hours. I knew immediately upfront what the cost would be and how much extra if a Saturday call out was needed. I was kept informed by phone and email and received a call from the engineers 30 mins prior to arrival. They very quickly identified and cleared the problem clearing up any slight mess they made. Hope not to need this service again but if I do would Happily use Happy drains again."
Blocked toilet - resolved promptly and effectively
"Great service from Luke who managed to get our upstairs toilet unblocked in less than half an hour. Good customer service, was able to arrange a convenient time for the visit and Luke was very polite and courteous. The price was much cheaper than elsewhere, I will definitely use Happy Drains again for any future drain blockages!"
Called to unblock a drain
"The engineer informed us of his arrival time and was prompt. He quickly understood the task and was left to it. The drain was efficiently unblocked and a demonstration of the flow showed it was clear. It was a clean tidy job courteously undertaken. Thank you."
Blockedcdrains!
"Great customer service excellent workmanship, great attitudes shown by all. Really refreshing to have such lovely people in business so rare today. Very good knowledge and job really well done. Price was very good. "
Blocked Soil Pipe
"This is a great Company. I called them at 10.30am to request a visit to sort out a blocked toilet system at my daughters place and the Engineer arrived at 3.00pm (within the time slot initially given). Within minutes he (Luke) had identified the issue and not long after, the blockage was cleared and a working toilet was restored. I would recommend these guys to anyone seeking a prompt service, provided by people who know exactly what they're doing."
Block drain outside was cleared quickly and effectively
"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"
drainage clearance.
"technician phoned in advance to confirm arrival date. got on with job efficiently and left everything clean and tidy. "
Toilet drain pipe investigation
"Amazing in terms of just taking the time out on the phone to just walk through problem to see if they needed to even come out and also proposing various options to move forward. The prices quoted were also reasonable."
Blocked kitchen sink drain
"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."
Unblocking of drain/sewage pipe
"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"
Had a really bad block in my drain effecting washing machine and boiler
"Amazing experience. Fast, knowledgeable and efficient. Called them at 12 pm they were here by 3pm... here 30 mins and problem sorted Very experienced and good value Thank you. "
Highly recommended
"Came out the same day. Charged a good price and cleared the drain very quickly."
Clear blocked drain and manhole and identify the cause
" Company quoted a fixed price, the engineer arrived the following day as promised and professionally fixed the fault. Very happy with the service."
Kitchen external drain blocked, and now it's now.
"Good communication from the initial call, though to the engineer updating us on his arrival time. Quick clean job, a very professional service. "
Drain Jetting
"Happy Drains were incredible, I requested a quote and received one in mere minutes through their website! I tried a few competitors and a few came back a day or two later and others I still haven't heard from! I found the quote given to be competitive and they had good availability which worked around my busy lifestyle. I highly recommend Happy Drains and will continue to use them for any other difficult drainage or plumbing issues!"
Drain/Sewer Clearance
"Very friendly and helpful from start to finish, Logan arrived in the allotted time, he was very friendly and respectful completed the Job. Couldn't be happier with the service received "
Unblocking Drain
"Contacted Happy Drains via email on Sunday due to a blockage. We received a response on Monday morning. All costs etc were made very clear. Richard from Happy Drains arrived within a couple of hours. He was extremely professional, courteous and respectful of our property when carrying out the work. Once finished he carefully explained what the issue was and remedial action needed. Very Happy and would we thoroughly recommend them. Thank you!"
Unblocking of outside drain
"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."
Blocked waste pipe
"I would highly recommend this company. Very professional and friendly booking process and engineer arrived when they said they would. Fixed the issue and cheaper than the price quoted by one the national firms! "
Unblock outside drain
"We are very happy with the service from first phone call through to the fixing of the problem. Such friendly helpful and professional staff. I will retain the phone number if needed again and certainly will be recommending Happy Drains company. "
Outside drain blockage
"Quick response and kept me up to date with arrival time. Cleared the blocakage quickly, polite, freindly and gave me some really good advice on drain maintenance to avoid future issues. Excellent service, would definately use again!"
Unblock Outside Drain
"The only thing they drained was my bank account for a £75 plus VAT call out charge. However in all fairness they are a business not a charity and it's not their fault at least they turned up and attempted to unblock it on a Saturday as well (I called them same day) very responsive! It's now an Anglian Water problem."
Blocked outside drain
"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on."
Shared sewer blocked and unresponsive to my jet wash efforts.
"Happy Drains responded quickly and operative Tony arrived within an hour. No faffing-inspected the problem. Using specialist grab tool removed gravel and a bent spoon !! from the offending area then jet washed clear and restored proper flow. Area left clean and tidy. Would definitely recommend. Thanks Team Happy."
Blocked, full up double chamber sewer.
"Arrived as promised. Did the job 100%. Brilliant. Cleaned everything. Invoice as per phone quote. Very pleasant people. Recommend. Excellent."
Incredibly helpful
"Just moved into new home &found drains blocked. Water company said couldn't come out for 3-5 days, - too long if you can't use the loo! Left message for Gary. Even though it was Sunday, he called back really quickly and talked us through what problem might be, reassured us we'd be okay overnight, and if the water company still wasn't able to attend, he'd come out Monday to fix things. Thankfully, water company engineer very helpfully appeared at 6pm and cleared things. Gary called back early Monday to check on us, and was again so helpful. Couldn't ask for someone more helpful!"
Unblock Drain
"Communication was before & after the work. Wayne was very friendly & did an excellent job."
UNBLOCK OUTSIDE DRAINS
"This company has provided excellent first class service. DYNO ROD previously accepted our request to clear but on New Year's Eve morning declined as they were too busy and couldn't reach us until after New Year. Found HAPPY DRAINS on line, phoned and the contact was excellent, arranged a visit within an hour. Engineer arrived well within this time span was brilliant, cleared the problem quickly and efficiently. Based upon this work we would HIGHLY RECOMMEND HAPPY DRAINS and have logged their number in our Contacts folder for any future problems, THANK YOU."
Drain clearance
"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."
Toilet unblocking
"We had Arran come round to unblock our toilet after I tried all the usual DIY attempts. He explained everything fully, told us the options and tried everything possible without going in to the more costly fixes. He completed the job within the an hour and the cost was exactly what was quoted on the phone. He explained how to prevent it happening again and had a great chat about other DIY things around the house. Definitely would recommend. "
Unblocking kitchen drain.
"The blockage was quickly cleared, service was efficient and friendly."
Toilet was a bit blocked needed cleaning through.
"Fantastic service and all sorted within 24hrs of our initial enquiry. Friendly helpful and brilliant service. Really reasonably priced. "
Happy drains made a happy customer
"Had a blocked down pipe that was causing gutter water to back up. Called Happy Drains on Friday afternoon and they sent someone out on Monday morning. Called prior to arrival and once he arrived he explained what he was going to do and what issues may transpire. Worked quickly and the drain was cleared in no time. Will definitely use Happy drains again if I ever have a drain problem."
Clearance of outdoor drain
"Easy to book, great communication, skilled and tidy work, and easy to pay invoice by Apple Pay. Good value and clear pricing too. Top notch!"
Blocked drain
"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing "
External drain unblocking
"Excellent, speedy service from a friendly, knowledgeable drainage engineer. Happy Drains will be my choice next time."
Quick & effective drain unblock
"I called Happy Drains to help unblock an external drain at our home. Initial customer service on the phone was quick, polite and even though I called early afternoon, they managed to find someone to visit that same day. The drain was unblocked successfully and the engineer was polite and provided useful advice for future avoidance of issues. I'd recommend."
Drain clearing
"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."
Is your property served by a septic tank or a sewage treatment plant?
If so, are you aware of all the off-mains drainage environmental and building regulations?
More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?
Find out how Happy Drains can help...
