Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
3508 reviews 9.83 out of 10

Unblocking of main drain

"A very quick response to my enquiry. Within 2 hours the job was done well within the time slot allocated."

Unblock our drain

"Noticed we had a blocked drain which was over-flowing in our garden. Called them at 9am and by 12.30pm it was fixed. Very efficient, the 2 guys were professional and extremely polite. The price charged was what they said on their website: £90 + VAT so very reasonable (another company quoted me £235 + VAT as it was "urgent"). DEFINITELY RECOMMEND THESE GUYS!"

Clearing blocked surface water drain and bottom of downpipe feeding into it.

"Bob, the Happy Drains engineer is a credit to the company. Nothing was too much trouble and he kept me informed at all stages, even washing down the silt in the yard before he left."

Drain Blockage

"Sean thoroughly investigated the drains and rodded where necessary. It took about 25 minutes and all was well. He reassured us that it was now all clear. Good service and would recommend the company."

Slow running sink drain - used cable in pipe run to clear things

"Very happy with speed of response. Tony has been here before and is very pleasant and efficient"

Drains cleared

"Did a very thorough job, ensuring that all the bits were properly cleared from the drain, (rather than just get the water flowing and leave). Additionally, he cleared our outer channel which I didn't even know was blocked. Was polite, friendly and explained what he was doing. Would highly recommend."

Internal blockage of pipe in kitchen

"Jason who attended ahead of schedule and did a brilliant job in removing the blockages, his level of service and expertice was impressive and a nice bloke as well"

Partially blocked rainwater drain

"Called at 10am, on site at 12 30, called 15 mins before arrival. Quick diagnosis and rectification of issue. A most refreshing experience with a very pleasant and knowledgeable engineer."

Unblocked soak away

"David arrived from Bicester exactly on time and managed to unblock the pipe to the soak away very quickly and effectively. Also replaced the down pipe into the drain leading to soak away. Very satisfied and would recommend. Seemed to be very well prepared and had all the necessary gear on board."

Blockage of waste water

"Tony was polite, extremely helpful and a nice guy. With the Covid 19 situation he asked if we wanted him to go round the back and even talk at a distance. He was helpful and friendly and gave some solid advice. He even arrived early. Can not be happier with the job."

Unblocking outside drain from kitchen

"From the initial message via email on Monday asking if what I needed could be done to the job actually being completed on Tuesday, everyone was professional courteous and timely. The colleague who came to do the job Aaron was absolutely fantastic. Arrived early, was knowledgeable and just got on with it. No fuss no taking his time just done and my drain is very Happy!' Thank you! I will definitely use and recommend Happy Drains to anyone."

Drains cleaned and cleared

"Very professional and friendly staff both on the telephone and in person on the visit . Work carried out quickly to a high standard"

Blocked drain from washing machine

"These guys did the job when others failed! Very fast work, no problems and charged exactly what I was quoted. Fantastic company!"

Main drain unblocked

"From start to finish was seamless. Reliable, knowledgeable, friendly, completely effortless on my part! 10000% recommend!"

Toilet soil stack cleared

"Great communication, with the office and the chap who did the job, called me before he turned up, bang on time, extremely polite and very professional"

Drain clearance

"From my initial conversation with Emily through to the work being carried out, Happy Drains provided an excellent friendly service and I wouldn't hesitate to recommend them. Thank you to the team at Happy Drains, it's great to know that customer service is so important to you. Emily was my first contact with this Company and I felt reassured from the beginning that I had made an excellent choice. Her friendly, helpful manner resulted in the job being booked for the following day. The guys who completed the work were efficient and extremely helpful. Thank you for such a great team effort!"

Drains cleared

"I was really impressed with the company. The receptionist was very pleasant and helpful. Within 2 hours I had an engineer call who was able to sort the problem out- and at the price quoted. Excellent"

Cleared Blocked Internal and External Waste Water Drains

"Tony the Drain guy was excellent, kept us informed of what he had found and how he would fix the issue and advised us on how to avoid the issue in future. Excellent!"

Drain inspection and cleaning

"Tony the engineer was on time, very polite, knowledgeable and efficient. I would happily recommend Happy Drains."

Unblocking drains

"Delighted with Happy Drains. Wasn't expecting to get someone here so quickly in the present Lockdown climate. Phoned late afternoon and Mike was here first thing the next day. Polite, friendly and efficient. Thank you."

Clearing a blocked and overflowing main drain to house

"The engineer attended on time and was excellent in quickly determining the cause and then thoroughly clearing the blockage cause , testing and then disinfecting the area and clearing and waste debris .Also advised on future proofing by having an inspection of potential damage caused through ivy root penetration .Strongly recommend this company"

CCTV of sewer to ascertain the path it travels

"The surveyor was punctual, carried out the work efficiently. He was knowledgeable and able to answer our questions. The survey report was issued in good time."

CCTV drainage inspection following recommendation from a house buyers survey

"Requested survey in response to house purchase where no building regs available. Survey carried out just before exchange. Discovered manhole located in house that the sellers had not revealed considering it not applicable . CCTV inspection confirmed what I would never had known. Having the survey assisted me in making a decision. William provided me with answers to follow up questions and helped me to understand the report. Was also realistic about costings going forward if I required further investigations. All in all good service . Thank you"

Drain clearance

"Great job man on site communicated with me explaining what had caused problem"

Gully blockage cleared

"Had someone out the year before and they emptied the gully with a vacuum and didnt jet it out and said its sorted, problem came back a year later and the gent said he will just jet it all through. All fully cleared out and informed of how the gully drainage works. The stinky stench has slowly reduced, its nearly gone and its all cleared and as it should be. Thanks also for the query I had the next day in the morning and also for the follow up courtesy call."

Blocked drain cleared.

"Team arrived well within the two hour time slot I'd been. Prompt, courteous, efficient and communicative throughout; well done and thank you."

Cleared a very blocked drain! Effortless job A****

"What a service! Called on bank holiday Monday afternoon and they had sorted the problem by 11am the next day. Gordon was very pleasant, fixed the blockage within 30 minutes and gave some great advice. Excellent fixed price and would definitely (but not too soon!) use again. Highly recommend."

Kitchen sink unblocked.

"Arrived promptly, well within quoted 'window' having called before to give an ETA. Carried out work quickly and cleanly. Ensured I was happy with the work done before leaving. Excellent service, second time I have used ( previous call for different problem ). Highly recommended."

Drain was blocked, they quickly and efficiently cleared it

"A couple of guys turned up in the 2 hour window advised. They were very pleasant and got about their work quickly. They fixed the problem and were on their way, couldn't ask for more really"

Blocked Drain

"The gentleman that came to our property was very polite and went above and beyond his remit just for the unblocking of the drain as he did show me error's that requires fixing by a builder.....very informative"

Blockd Drain to main Sewer

"Arrived on time, extremely polite and happy to explain process. Extra cleaning process to drainage system free of charge. Everything you could ask for. Will use again."

Cleared blocked drain and carried out inspection and site map of drains

"Helpful, professional and efficient, arrived on time kept us informed throughout and did a good job. Showed us issue which should be addressed. Would have no hesitation in recommending"

Blocked Drain Investigation

"VERY nice guys - having been previously ripped off by another firm I was cautious, Happy Drains came out, gathered all the information about the issue then advised on what they thought had happened and possible routes to resolve. Strongly recommend their service."

Clearing and inspecting sewer pump

"Efficient, quick and informative engineer. Highly recommended."

Cleared a blocked drain

"Very difficult to clear but he pressure hosed it from two directions and cleared it. Excellent service."

Unblock kitchen waste and ensure correct flow

"Engineer arrived on time as promised. Job was complicated by the number of bends in the outflow but was successfully completed in a professional manner."

Drain unblocked

"Happy Drains were fantastic. They phoned me in advance to give a precise arrival time and we're incredibly helpful in getting the blockage resolved. The engineer (David) was incredibly helpful and went above and beyond to get access to the drain and fix the problem as soon as he could. I cannot recommend Happy Drains enough."

Blocked soakaway

"Just brilliant. Came out quickly, cleared the blockage. Polite, professional. Cant ask for more. Would recommend to anyone and everyone."

Blocked pipes

"First class job by Alex and David. Clear communications, brilliant job and really nice guys. I would highly recommend them. Thank you"

To unblock section of blocked drain

"Very Polite and friendly operator with good knowledge. Resolved problem and thoroughly checked to ensure drain free of debris etc. Courteous and informed me of delays on his journey to my property. He was proud to be working for Happy Drain and spoke highly of his employer. Great Stuff and will highly recommend. SB"

Unblocking The Drains

"I met Tony Hebditch today and he did an amazing job clearing the drains. They were completely blocked. He was very friendly and I would use Happy Drains Ltd again and recommend others to use them."

Drain clearance

"Brilliant service from start to finish - from the phone call to book the job to the job being completed - I would strongly recommend Happy Drains"

Cleared section of sewer which was blocked by roots

"Carefully and effectively done; he arrived well inside the predicted time interval, and completed the work in less than an hour. Site was left clean."

Cleared block drain

"From the moment I contacted Happy Drains they kept me in touch with what was happening. They agreed a price and kept to it. Turned up when they said they would and completed the job quickly and satisfactory. First class job."

Kitchen drain unblocked

"Fast, efficient, polite and knowledgeable. Wouldn't hesitate to recommend."

Checking drain for obstructions. Lifting drain lid - very heavy.

"Excellent service, we were very impressed by the engineer who visited us and would use this company again if required in the future"

Unblock an external drain

"I called Happy drains after feeling uncomfortable with another company who were going to charge additional amounts depending on the issue. I liked Happy drains single price (which was already lower than the other one) so gave them a call. They came promptly and were incredibly friendly and knowledgeable. They fixed the problem and advised on how to avoid problems in the future. I highly recommend them."

Drain cleared

"Incredibly quick service, filled in an online form at 8pm and then called straight back! The work was done by 10am the next day"

Unblocking drain

"Very efficient work and very pleased with the results. Great communication as well. I wouldn't hesitate to reccomend."

2 drains cleared and jet washed

"Tony from Happy Drains was excellent. He was polite, chatty, thorough and tidy. Very pleased and would definitely use this company again."

To clear a blocked drain full of wet wipes

"Cannot praise Happy Drains enough. From booking to the completion of job. Easy to book by phone.The booking operator said the clearing of the drain could be done the same day.Rang the engineer to get an estimate 4 hour slot. She called back 5 mins later to say between 10-2. The engineer would ring with a 45 min notice. Sure enough Gordon rang. He arrived on time. Cleared the wet wipes blockage within the hour. Explained and answered all my questions. Thoroughly nice, informative engineer. Rang at 8am. Gordon arrived at 10.35.Finished by 11.30. Excellent price. Highly recommended."

Un-blocked drains.

"The 2 gentlemen who completed the work were both efficient and knowledgeable. They called to let me know they were getting a McDonalds on the way to my job, and what time they would be there."

Cleared drain blockage

"Really professional and turned up earlier than planned (with notice) and did the job quickly with no interruptions."

Drain unblock

"This Company was recommended to me ,I was very happy with the service from Happy drains at a reasonable price and I definitely would recommend and use this company."

Waste pipe clearance

"The booking process was first class, with excellent analysis and advice given at that point in a friendly manner. The engineer who carried out the job was brilliant. He was very friendly. He identified the problem very quickly and rectified it immediately. It turned out that someone had jammed a large plastic bottle in the underground waste pipe when the house was built. Good value for money compared to competitors. Thanks a lot Happy Drains."

Inspect, clear and report and generate CCTV on failed rain water drain.

"Good experienced staff. Good communicator , clear investment in appropriate machinery. Got exactly what I wanted. I was initially concerned that this organisation would simply appoint a local subcontractor to do the work but actually this wasn't an issue at all. All good ....would use them again."

Unblocked drain

"Exceptional service from first contact via phone to job being completed. First rate communication, excellent value for money and a really good bloke who undertook the work. Highly recommended and will use again."

Two toilets unblocked

"Very efficient and friendly service, both when arranging the visit on the phone and from the person that actually did the work"

Hideous Drain Blockage

"The work didn't take more than half an hour including the setting up and clearing. The money spent was well worth every £1. My drain cover was rusted closed and I was reluctant to use Happy Drains earlier in the week as I was told I would have to pay quoted price even if they couldn't open it. I managed to open it before calling again. Wish they had come 4 days before as I would have saved money and the misery of the hideous drains. So professional they have all the right gear. Done so quickly. Appreciate them even more as I paid a rogue plumber £70 to poke a few rods and achieve nothing."

Unblocking a drain

"Excellent very efficient, fast and friendly, would recommend highly."

Drain cleaning and checking pipe

"Really happy with this company and their service. They answered same day, booked me few days later, the job was done very proffesional and good. Very nice and kind team of people as well, would definitely recommend to anyone !!!!"

Blocked kitchen waste drain

"Excellent service from start (the call to the service dept) to finish (the happy drain!). Fast, efficient and polite, were also able to come same day which was really great - resolved blocked drain issue quickly. Would really recommend this company."

Outside Drain (Wastewater) Unblocked

"Tony did a fantastic job and was extremely friendly. Not only did he unblock the wastewater drain he cleaned the other drains as well and unbeknownst to us our downstairs toilet drain was almost blocked as well so he saved us on a future problem as well. He also gave some great advice on how to care for the drain and ensure we don't have any damp issues in the future from the way the runoff works. I was also very impressed by how quickly Happ Drains got to us and resolved out issue following correct social distancing processes and could not recommend them more."

Vent soil pipe unblocked (roots removed)

"Called mid morning and Steve was with us just after lunch. Work was completed in about an hour or so. Steve was extremely personable without being obsequious. And loved the camera, very interesting to watch!"

Blocked toilet drain

"Brilliant work! We called Happy Drains at 1pm, and by 2.10pm on the same day our toilet drain had been cleared. Great value service and no hidden costs. Tony was prompt, professional and did a great job of not only clearing our toilet drain but also giving advice on how to stop the issue happening again. Would 100% recommend Happy Drains."

Outside drain cleared

"Excellent service from my first email to the job being done, polite, efficient and quick. Work was finished the same day it was booked. 10/10 all round. I highly recommend Happy Drains"

Clearance of outside drain

"I was delighted with the work that Tony did today. He was extremely courteous and hard working and within half an hour had cleared a difficult blockage and had all the drains running clear. I would definitely recommend this company to anyone looking for drain clearance. Thank you Tony."

Blocked drains outside house

"On time, called in advance to check we were available and give us warning. Investigated and explained what the issue was. Happily looked at a couple of extra drain areas too just in ase."

Drain clearance

"Very efficient and friendly (despite the weather!), explained cause of problem in detail"

Sewer drain unblocked

"The team of engineers who turned up were friiedly and extremely professional. Unblocked the sewer in no time at all, and also advised me on the cause and remedial actions to prevent further blockages"

Clearing of blocked drain

"Very good service. Complete clearing of my blocked drain with pressurised water which ensured that the blockage was fully removed"

Clearance of blocked gully

"I had been living with an awful smell in the house since I moved in 2 months ago. I've had 3 plumbers to the house and not one was able to resolve the problem. Engineer from Happy Drains came out today and identified the problem immediately. He cleared a blocked gully beneath the kitchen window and instantly the foul smell has disappeared! I am thrilled!!! Engineer was professional and friendly and gave me great confidence in that he knew what he was doing. I really cannot express how grateful I am now the smell has gone. Highly recommend!!!"

Unblocked outside drainage

"The work was carried out by a very professional, courteous and polite individual."

Unblocking sewer pipes

"Excellent work. Carried out efficiently and quickly. Staff charming and cheerful. Nothing too much trouble. Would wholly recommend this company. Their fixed price system also ensures certainty"

Blocked toilet

"Gary and Rachel responded to my problem immediately and they came out Saturday morning"

Loo unblocked .. wet wipes

"Did what it said on the tin.. receptionist said between 9 and 11am ..tick.. engineer very polite and did the work thoroughly and with trouble to me at all ... job done quickly no fuss."

Blocked drain and pipe replacement.

"They were courteous, just brilliant. They worked so hard and I would recommend them to anyone."

Unblocked sink drain

"I was so impressed with happy drains the whole service has been friendly and efficient. Both the plumbers who helped me gave good advice and did the best they could with a tricky job, resolving the issue quickly and cleanly. I was really impressed and would recommend to anyone."

Checked all drains

"Gordon and his lovely son were outstanding. Came round within 2 hours and checked all the drains. Very kind and efficient. Great fixed price of £90 plus vat too. Highly recommended to all!!"

Blocked drain

"Excellent service really helpful went out of their way to help"

Unblocking a drain

"Excellent service. The drain engineer was at my place within an hour or so of my calling the company. Fast, thorough and highly professional. Also, he cleaned up after clearing my drain. This will be my go-to folks in the future. Highly recommend."

Unblocked sewer

"Very helpful team who did a good job of unblocking drain. Gave further helpful recommendations without being pushy. They didn't even complain when they accidentally got salt instead of sugar in their coffee. Sorry about that!"

Unblocked a shower waste pipe

"I don't normally write reviews but the service and quality of work I received was to such a standard that I wanted to make the effort. When I phoned I spoke to someone who was very helpful, promised to speak to an engineer and call me back within 20 minutes, which they did. I was told they could come out that same day, which was great as a blocked pipe is so much hassle. Was called prior to engineer arriving with a time, which they arrived within and they did an excellent job, very polite, professional and friendly. Thank you for sorting out my issues, I will be recommending you to everyone!"

Unblocked gully drain

"Really wonderful service! Thank you. Everyone was so nice and professional."

Blocked sink and waste outlet pipe

"An excellent service with great communication. I called first thing in the morning and Happy Drains had attended and fixed the problem by lunchtime. Every aspect of the service was friendly and helpful. First class!"

Clearing a blocked kitchen drain

"I spent over 2 hours trying to unblock a kitchen drain. Happy Drains arrived and had it sorted in 10 minutes. Its all about having the right tools!!"

Drainage of sewer

"We were throughly impressed with the service we received, having had previous issues and using other companies, Happy Drains are hard to beat and we would definitely recommend their services. The guy was very polite, informative and left a really good impression."

Nasty blocked drains

"Nice lady took my enquiry and then Tony arrived quickly. Very professional and courteous, explained what he would do and made sure that the job was very thoroughly completed. Made no mess. An excellent service and good value for money."

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