Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
3888 reviews 9.78 out of 10

Blocked outside drain from kitchen

"Excellent service. Fast response after initial call. Completed the work successfully very quickly with no mess. I would use this company again."

Washing and jetting of drain pit

"Great service as usual. Fast to attend, quick and comprehensive work and reasonably price. Tommy is a great communicator, fast worker and offers sound professional advice. Will use again and would definitely recommend"

Drain repairs

"The engineers were great. Super friendly, really helpful and polite. The work was done quickly and they were incredibly patient (especially given we were home and so facilities were used while they were working). Could not fault them. Our drains really are now happy drains. Thank you. Would recommend."

Drain clearance

"Tommy and Golden were so helpful and courteous. Our clearance wasn't straight forward but they when beyond expectations to solve our issues quickly and efficiently. I would definitely recommend this company"

Outside kitchen drain cleared

"Good experience. Work done on time, efficiently. Price as stated. Workman pleasant. Would recommend."

Waste water/Toilet Drain Clearing

"I don't routinely leave reviews but I've been so impressed by the professionalism of the engineers at Happy Drains having used them a few times. On this particular occasion Tommy, has been nothing short of amazing. His hard work and dedication to providing the customer with a well informed inspection and description of the issues is noteworthy. Tommy takes pride in what he does and is an asset to Happy Drains."

Toilet unblocked

"Very impressed with this company, from the help and advice provided by first contact Emily to the speedy attendance of the engineer and finally the communications regarding invoice and details of the findings provided by Jane. Will definitely use this company again."

Unblocking a kitchen drain which was blocked somewhere in the waste pipe in the wall

"Kieran was great, he very quickly cleared the blockage, cleaned up any mess, and put up with my stupid questions! Would 100% recommend HappyDrains."

Unblock drains

"Came out promptly, and diagnosed and explained the problem. Fixed within an hour. Gordon and Tommy were very personable and cleaned up where it had overflowed as well. Would recommend."

Cleared blocked drain

"Delighted - arrived quickly and sorted out the problem with no fuss. Excellent service - professional, friendly and courteous."

Drain clearance

"From my initial conversation with Emily through to the work being carried out, Happy Drains provided an excellent friendly service and I wouldn't hesitate to recommend them. Thank you to the team at Happy Drains, it's great to know that customer service is so important to you. Emily was my first contact with this Company and I felt reassured from the beginning that I had made an excellent choice. Her friendly, helpful manner resulted in the job being booked for the following day. The guys who completed the work were efficient and extremely helpful. Thank you for such a great team effort!"

Unblocking and cleaning old drains

"What a great service. For context, we have very old and complicated drains. Alex arrived on time, was friendly, helpful and kept me up to date with what the problem was, what he was doing and options moving forwards. I would have no hesitation in calling and using happy drains again"

New piping work completed

"Lee and Craig did a fantastic job, neat and tidy, and all completed well in time"

Downstairs loo would not drain

"Absolutely marvellous service. Tommy is a total star. He came promptly sorted it out and was so helpful. Highly recommended service and reasonable price."

Blockage in pipe.

"Jason, came well within the allotted time given, was very polite and did the work efficiently and quickly, was very knowledgeable and gave good advice."

Drain hole clearance

"Tom was very friendly and professional. He cleared the drain hole and took the time to explain what the problem was and gave me some useful tips to avoid the same thing happening in the future. Highly recommend them"

Unblocked kitchen sink and cleared drain

"Efficient, professional, quick response and tidy. Highly recommend."

Cleared difficult to reach section of blocked drain

"Although the engineer was caught up on another job, communication from the company was good and the engineer turned up earlier than planned! Very helpful and courteous. The engineer explained what he was doing and why. He ensured everything was put back in place and clean. Very thorough. Would definitely use again for a blockage and looking to use for a CCTV full survey in the future."

Clearing blocked drain

"Really pleased with the service of this company. They rang back when they said they would, came out the same day when they said they would and sorted the problem in minutes. Friendly and efficient service."

Kitchen waste drain unblocked

"The engineer came out when they said, was extremely polite and took Covid safety precautions, he was all done within 10 mins and thoroughly checked that the drain was fully cleared"

Unblock outside drains

"Great job. Called in the morning and they attended a couple of hours later. Gordon did a great job unblocking the drains and tidying up after."

Blocked kitchen gulley drain

"Great service all round. Very courteous and prompt. Can highly reccommend."

Unblock drain run from WC

"Excellent from start to finish, arrived within the time window and carried out a very thorough job above and beyond what could be expected. Invoice amount as agreed, would highly recommend."

Unblocking main drain

"Fantastic service - our main drain became completely blocked late on Sunday evening. Called Happy Drains first thing on Monday morning. They got an engineer to us in 40 minutes who fixed the problem very soon after that."

Unblocked kitchen waste drain

"Very quick service on day I rang and job done very well. Operative was friendly so would use them again."

Confirm ingress point for roots from a very large shrub. Clear the drain.

"The team arrived on time and completed the job within 30 minutes. Cleared up and left with no trace of work other than a bucket of the offending fine roots from an old, very large climbing hydrangea. With the location confirmed it is now a simple job to dig down around the manhole to remove the source roots and reseal the pipework joint. Most helpful and happy team explaining and confirming the issue. Our house now has ecstatically happy drains!"

Unblock main drain

"Our main drain blocked itself a few days before Christmas, rendering our toilets, baths, kitchen sink, washing machine etc totally unusable - so complete disaster. We phoned Happy Drains who promised to come next day and sort the problem. Their helpful and knowledgeable operative arrived at the time promised and quickly had the drain cleared and working as it should - disaster averted - leaving us very happy with Happy Drains!"

Outside drain cleared

"Excellent service from my first email to the job being done, polite, efficient and quick. Work was finished the same day it was booked. 10/10 all round. I highly recommend Happy Drains"

Find and fix a severe blockage.

"Tommy attended our house in Farnham today and we were very impressed. We had a blockage somewhere but it wasn't clear. Tommy investigated, found and fixed the issue whilst being extremely polite and informative. Top bloke. Thanks Tommy."

Clear blocked gully.

"Tommy from Happy Drains Ltd came round in the morning. He was friend and great at his job. Offered me advice and always had a smile. Job completed very quickly with no problems. Highly recommended."

To clear a blocked sewer pipe

"We called Happy Drains at around 9.30am and within an hour they had arrived to carry out the job. Mark was friendly and very helpful in trying to get to the cause of the problem, and went above and beyond the call of duty to remove the blockage and ensure that the sewer pipe was left clear and free flowing. Should we have a problem in the future we won't hesitate to contact Happy Drains."

Clearing a blocked drain

"Fantastic service. Cleared the drain quickly and efficiently with a smile. Highly recommended."

Carrying out a cctv drain surveying for a pre purchase of a property.

"Great customer service, easy to book. Surveyor gave notice prior to arrival. Report was ready quicker than expected and released very quickly after payment. Good value for money."

Drain clearance

"Brilliant service from start to finish - from the phone call to book the job to the job being completed - I would strongly recommend Happy Drains"

Unblock kitchen drain

"The whole process of making an appointment, the guys turning up at the agreed time and getting the job done couldn't have been easier."

Clearing blocked drains

"Thank you so much, Happy Drains! Such a professional service. Quick and clean and a pleasure to deal with. Made the job look effortless! Without doubt a fantastic company to deal with, from the lovely staff on the phone when booking to the job being completed. Happy Drains, happy customer!! Thank you!"

Clearing blocked drain

"Brilliant service. Turned up within a couple of hours. Unblocked the drain and checked with camera. Fast and efficient - and at a fixed price. Can't recommend them highly enough!"

Blocked outside drain

"Great service. Very prompt and very quick. Would definitely recommend."

Blocked drain and sink outlet

"Gordon and Tommy. Top blokes who sorted out my problem quickly and with no fuss. Really professional and absolutely my go to guys if something similar happens again."

Drain sewer clearage

"Efficient service, cleaned up afterwards and checked that the drain was clear."

Toilet overflowing due to blocked drain

"This is the second time I have used Happy Drains and both occasions they have responded quickly and carried out the work efficiently and cured the problem."

Clearing a drain

"A fantastic job! Tommy and Gordon were very professional, and did an excellent job understanding the problem, explaining it and then resolving it. Our sink drains quickly for the first time in months!"

Drains Cleared

"Absolutely fantastic job, so pleased with Gordon and Tom, they were both corteous and also had some really useful advice. Would recommend them at the drop of a hat and the price was incredibly reasonable for the diligent service they offered. Thanks Happy Drains!"

Drain unblocking

"Every aspect was perfect. I contacted Happy drains before instruction to check what they needed. I contacted them outside of normal office hours to make sure that it was what they required and they responded within a few minutes. I booked them at 9pm and they arrived by 9am as requested by me. They called prior to arrival to make sure someone was in. Kiran was the engineer and he was polite, professional, courteous and efficient. The price quoted was the price paid which was very reasonable in comparison. If only more companies were like Happy Drains the world would be a better place! Thanks"

Determining the cause of a drain blockage and clearing that blockage

"Very prompt and efficient service from a young man called Craig. IBooking was easy and so was payment."

Clearing blocked drains

"Efficient service at a reasonable price which was agreed in advance."

Unblocking Toilet

"Tommy and Gordon were extremely professional, efficient and friendly. The job was done quickly and problem resolved. Wouldn't hesitate to recommend."

Blocked sewage drain

"Excellent! Within 4hours of reporting blockage a guy arrived on Saturday! Block cleared in minutes and he went on to inspect pipe and find a tree root 26m down the line. Did not need to do this. Very happy"

Soakaway had been installed badly and there was tarpaulin over the water exit.

"Excellent service and very clever equipment. Hopefully will save us having to dig up the patio!"

Unblock an external drain

"I called Happy drains after feeling uncomfortable with another company who were going to charge additional amounts depending on the issue. I liked Happy drains single price (which was already lower than the other one) so gave them a call. They came promptly and were incredibly friendly and knowledgeable. They fixed the problem and advised on how to avoid problems in the future. I highly recommend them."

Clearing blockages in the bathroom

"Excellent quick and friendly work by Gordon and Tommy- many thanks."

Blocked drains

"Fantastic work, swift response, personable guy turned up....Efficient, no panic as we moved to the third house! .....dealt with the problem, cleared up ....couldn't have asked for more. Thank you so much"

Blocked sink

"The plumber was very polite, he and quickly and quietly got on with the work. He also called in advanced to let us know when he was coming round, so it was very easy for us to get on with our day otherwise. He left the bathroom in a tidy state."

Unblocking a drain

"Excellent service. The drain engineer was at my place within an hour or so of my calling the company. Fast, thorough and highly professional. Also, he cleaned up after clearing my drain. This will be my go-to folks in the future. Highly recommend."

Blocked kitchen sink

"Outstanding! From initial phone call to job completion in less than 3 hours. The lady on the phone was very helpful and pleasant, the plummer was courteous, helpful and very efficient. Hopefully I won't need them again, but if I do, I'll know who to call. 5 stars."

Blocked pipes

"First class job by Alex and David. Clear communications, brilliant job and really nice guys. I would highly recommend them. Thank you"

Unblock our drain

"Noticed we had a blocked drain which was over-flowing in our garden. Called them at 9am and by 12.30pm it was fixed. Very efficient, the 2 guys were professional and extremely polite. The price charged was what they said on their website: £90 + VAT so very reasonable (another company quoted me £235 + VAT as it was "urgent"). DEFINITELY RECOMMEND THESE GUYS!"

Blocked Drains

"Excellent service. Arrived within a couple of hours of our call. Professional, friendly and efficient. Would highly recommend. Thank you"

Unblock a stack pipe

"Really efficient and great service from the start to the end. They came out in about 1.5 hours and had the job done, explained the next steps. Great job!"

Overflowing sewage from Toilet

"Gordon called and managed to get to us sooner than expected and went above and beyond to clear the blockage and wet Vac the area. 10 out of 10 from me......"

Managed property - Blocked 1st floor toilet - connecting to other toilets

"Great Service from Gordon, called me from site to explain the issue and managed to resolve it - Thanks Gordon - Top Bloke"

Clearing a blocked drain. Removing limescale build up.

"Tommy could not have been more helpful. On time, polite, kept me informed, offered to help me move things and left no mess. No complaints at all."

Blocked outside drain cleared

"I just wanted to thank you for sorting out our drains on Friday. From the moment I called I had complete confidence in your company. Mark arrived to clear the drains and he was excellent, he did a thorough job and advised about some possible structural issues we may have. He really was a credit to your company and I would not hesitate to use you again and indeed recommend you"

Clearing a blocked drain

"Happy Drains were very quick to call me back after an online enquiry and within 24 hours they were at my property. Tommy took the time to investigate my sewer system and even came to the neighbours with me to ask to check their drains. He clearly explained the problem, flushed the system and was done in an hour. He said before he started a second hour he would ask me first if I wanted to continue. Would use again"

Foul water drain in the backyard was blocked

"Very professional as well as friendly team(Gordon and Tommy) managed to get rid of my blockage very quickly!"

Unblock the bathroom sink.

"I was very pleased with the work Happy Drains did for me. They were prompt and friendly and made mincemeat of the blockage in my bathroom sink. I definitely would recommned them!"

Blocked drain on driveway

"Excellent service - arrived at the time agreed, and called beforehand to confirm. Work was carried out quickly and professionally, and the problem is now fixed. Also provided recommendations to prevent reoccurrence."

Drain Unblocking - old property - scale build up

"The whole process was easy and efficient, from speaking to the ladies in the office to the invoice/payment. My husband met with Lee at the property and on his return home he made a point of saying what a lovely guy he was and how helpful he was. So, I just wanted to pass on our appreciation to the whole team for fixing our issue so quickly considering the time of year and Covid 19 restrictions!"

Blocked drain in the bathroom

"A great service was received. Professional and knew his job well, not like the other company we had used the week before . Would highly recommend."

Unblocking a drain

"Very prompt service. Tommy and Gordon were extremely helpful and efficient. I would definitely call again if needed."

Blocked kitchen waste drain

"Excellent service from start (the call to the service dept) to finish (the happy drain!). Fast, efficient and polite, were also able to come same day which was really great - resolved blocked drain issue quickly. Would really recommend this company."

Blocked drain - toilet and sink

"Great local company. Decided to support local company instead of the "bigger named ones" during these Covid times. Glad I did, the price was given over the phone, the guys turned up exactly on time and very friendly. All sorted under an hour and we have perfectly flowing drains again. Fast and responsive company"

Unblock drain.

"Very happy with service received and outcome from the time I made initial contact until the engineer drove off. Certainly recommend!"

Bad drain blockage

"Perfect professional company. Only people who do work 24 hours and answer my SOS call on Sunday. Job was done. Exactly on given us time slot. Very grateful Left so many messages to others so called "24 hours" in vain. Still did not hear from them."

CCTV survey of Downpipes from roof, underground piping and drains

"Chap called Jason Gage arrived, did comprehensive CCTV survey, found my issue. Downpipe connection on driveway not installed properly to pipework leading to next pipe in system. Explained what he was doing, why, and didn't mind me asking him questions.. Did a thorough job, was friendly, efficient and knowledgeable."

Drain clearance

"Very efficient and friendly (despite the weather!), explained cause of problem in detail"

Blocked outside drain for washing machine and kitchen sink waste

"Very good quick service by Tom and his dad. Very courteous, polite and respectful. Cleared the blockage and cleaned up after. I would highly recommend HAPPY DRAINS. This is the second time I have used them. Very happy."

Clearing blockage

"Absolutely superb service. Competitive prices, prompt service, easy to pay online and great service. I highly recommend."

Unblocking our rainwater drain

"Arrived on time, completed the job quickly and were friendly to chat to, good value for money"

Clearing blocked drain in rear garden of recently purchased property

"Called on a Sunday due to decorating and noticed drains were not clearing as expected. Opened manhole cover in the rear garden and saw it to be full and blocked. Advised on the phone the earliest they could do was the following day, chaps arrived earlier than expected and had the drain cleared in less than 30 minutes. Excellent response, affordable too! Couldn't be happier."

Clear Blocked outside drain

"I called Happy Drains to come and clear a blocked outside drain. Tommy was allocated my job. He called me 30 mins before arrival to inform me of his arrival time. On Arrival introduced himself and asked where the drain was. Immediately got to work and cleared the drain then checked there were no blockages. Cleaned up the drain which was full of fat and food before packing up. What I have to say about Tommy was he was a breath of fresh air and really refreshing to see a young man who was polite, reassuring and took pride in his work too. Great service and will use Happy Drains again."

Unblocking drains

"I am happy customer with happy drains. Professional, polite, helpful and I appreciated advice given as I have shared drain. Cannot fault Happy Drains."

To unblock a drain at residents property.

"Immediately answered the phone, confirmed quick attendance. Attended as we spoke and carried out the works efficiently. Also reported back to advise and confirmed testing was completed before leaving site."

Kind employee was my knight in shining armour .

"A Happy Drains employee was so kind and helpful to me on Friday 6th August at Leicester services . My car had a flat tyre and he helped me try to blow it up, then when he realised it was beyond a quick fix he showed me the way to a tyre garage .He went out of his way to be kind, advising me not to risk continuing with a flat run flat. He was my knight in shining armour , what a gorgeous human .Thank you to your lovely employee who was so very kind. What better advert for this company? I don't have a blocked drain at the moment but if I did I'd choose Happy Drains . Angela from Berkshire x"

To clear a blocked drain full of wet wipes

"Cannot praise Happy Drains enough. From booking to the completion of job. Easy to book by phone.The booking operator said the clearing of the drain could be done the same day.Rang the engineer to get an estimate 4 hour slot. She called back 5 mins later to say between 10-2. The engineer would ring with a 45 min notice. Sure enough Gordon rang. He arrived on time. Cleared the wet wipes blockage within the hour. Explained and answered all my questions. Thoroughly nice, informative engineer. Rang at 8am. Gordon arrived at 10.35.Finished by 11.30. Excellent price. Highly recommended."

Drain Clearance

"From calling these guys to getting the work completed took only 2 hours! Darren Jones was the engineer who came to fix our problem and was very polite and helpful. I am very happy with the customer service provided."

Unblock drains and sanitise area of sewage spill

"Fantastic service as always - reliable, incredibly reasonable and service with a smile! Will always be my go-to for anything drain related and recommend others do the same"

No-Dig insitu repair

"Booking staff are efficient and helpful. The technicians who carry out the survey/repairs were able to get the work done quickly, were friendly and advised what time they will be on site. They produced a thorough report before and after the work. I would use Happy Drains again."

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