Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
3164 reviews 9.87 out of 10

Inspected and resolved drainage issues

"My wife booked Happy Drains in yesterday and they arrived today and on-time. Gordon and Tommy were both so professional, friendly and helpful we were really blown away. They managed to quickly find and fix our issues and really made us feel like we were in the hands of experts. We'll definitely be using Happy Drains in the future"

Drain cleared

"Excellent service. Came the same day. Very friendly. Will use company again should we need to."

Blocked toilet / drain.

"The work done was completed quickly, efficiently, cheerfully, professionally and with minimum mess and disruption."

New drain cover and surround on Victorian septic tank

"Very happy with the standard of work and would use again and recommend to friends"

Clear blocked drain.

"Paul arrived well within agreed time, identified the problem and quickly unblocked the drain. Effluent that had been flowing from the manhole was all pressure washed back into the drain."

Drain survey and unblocked drain

"Ben and Steve from MPL Drainage Solutions were friendly, hardworking, knowledgeable and reliable - and willing to go the extra mile to do a first class job. I can't recommend them and Happy Drains highly enough."

Blocked drainage

"Great service, from booking the call out to the gentleman carrying out the works."

Drain unblocked

"Thanks so much to Jason for his clean, professional and polite approach! He had the drain all sorted in 20 mins and offered some great advice."

Unblocked drains

"Gordon and Tom completed the works from Happy Drains. Genuinely nice guys who could have easily overcharged us but didn't- honest reliable and polite and completed the works when they said and for the agreed price, despite it being a difficult job. I don't often write reviews but these guys really were a cut above the rest and a pleasure to deal with from start to finish. 10/10 and I wont be using anyone else in the future. I don't remember the last time we received this type of good old fashioned value for money honest and trustworthy service."

Unblocked a really tricky drain.

"Did a great job, very friendly service from initial call to engineer coming out. Great price compared to some companies 10/10."

Cleared blocked domestic drain

"Gordon and Tommy were outstanding in all aspects of their work. They were very professional and our drain problem was solved within two hours of contacting Happy Drains to report a problem. No hidden cost and the cost was very reasonable. Excellent. Well done!"

Cleared gulley and drain. Had to lift decking which was a big job in itself

"Luke and his colleague (Matt?) were brilliant. On time, polite, super friendly and helpful and went above and beyond to get my decking back down. Totally professional and could not have done a better job in every way. Highly recommend."

Unblocked an outside drain.

"Happy Drains were recommended by a neighbour who was very pleased with the service she had received. The person on the phone was very helpful and courteous. The workman came the same day I phoned within the agreed 2 hour time slot, and rang half an hour in advance to let me know exactly when they would be arriving. Clean, efficient and friendly service. I will definitely recommend this company and use them again (if necessary!)."

Cleared the drains outside theConservatory

"It was a relief because of the excessive rainfall I was worried that the Consevatory would get flooded"

Unblock darŠn

"It was fast and efficient: perfect. The man was very polite and professional. They came the same day I called them. You couldn't ask for more."

Clearing blocked surface water drain and bottom of downpipe feeding into it.

"Bob, the Happy Drains engineer is a credit to the company. Nothing was too much trouble and he kept me informed at all stages, even washing down the silt in the yard before he left."

Blocked drains. Aaron used the long metal tubes to unblock

"Really helpful on the phone. Have a three hour time slot unlike another company who gave a six hour slot. Meaning I would have to stay home for hours."

Clear a blocked drain

"They phoned half an hour beforehand to ask if they could come early which was fine. Got on with the job and all done efficiently in 20 minutes. The original phone call I made was answered in person, not an answerphone, and they were able to do the job the same day."

Power flush very blocked external drain

"Excellent response, on site in just over an hour. Work was excellent and recommendations were given to avoid a repeat of the problem."

Unblocked two drains.

"Friendly, informative, painstaking nothing was too much trouble. I feel I know how to minimise the risk of the drain blocking again."

Cleared outside drain of a blockage, water was flooding on to path

"Took an hour to do the work, got a call when he was 30mins away explaining what he would need to do. Arrived, very polite courteous, cracked on with the job. Did a great job, very happy and would absolutely recommend these guys and will certainly use them again should I have other problems. I was always concerned about being ripped off, but none of that here. It was a set price to clear a drain which I knew might change if there was a bigger issue identified."

Outside drains cleared. Both drain covers lifted and whole system flushed clean.

"Operative named Tony. He was customer friendly, professional and super efficient. A credit to his company."

Cleared a blocked drain

"Very difficult to clear but he pressure hosed it from two directions and cleared it. Excellent service."

Clear drain

"Happy Drains were able to come and clear my tenant's outside drain very quickly, on Bank Holiday Monday"

Drainage work.

"Excellent communication, work completed in good time and very professional service. Recommend. A++."

Unclogged blocked downstairs toilet

"Great service, polite, professional and helpful and managed to get someone out to us in a few hours."

Inspect and fix blocked drain at rear of house

"Prompt, professional and carried out the work cleanly and effectively. For a fast solution to a blocked drain these guys are absolutely perfect. Highly recommended."

Drain unblocked

"Lovely helpful man, came on time, dealt with the problem and offered advice to prevent it happening again"

Clearing kitchen exterior drain and manhole CCTV survey

"The engineer was on time, professional and very courteous. Cleared the blockage quickly with no mess. Provided advice on further measures that could be taken to improve the situation. Would definitely recommend."

Unblocked waste pipe in basement flat

"I was really happy with the engineer that came over. He was very polite, clean with his work and kept me informed of the progress throughout the job. I would always recommend Happy Drains to anyone that had a drain problem."

Blocked external drains

"Efficient service-even answered the phone on a Sunday! Worker was courteous, good humoured and reassuring about the problem. Definitely recommend, Price was as quoted in estimate too."

Blocked drain from washing machine

"These guys did the job when others failed! Very fast work, no problems and charged exactly what I was quoted. Fantastic company!"

Kitchen waste pipe cleared

"Kieran cleared the sink sink waste with no fuss and expertise."

Blocked Drain Fulham

"Great work, efficient, tidy - were running a bit late but called me up with lots of time to let me know. They were also very polite and informative on what they were doing - Invoice with Photos was great for me to see."

Cleared outdoor drain sink

"Great friendly service. Explained the problem and fixed the problem. Gave added advice on maintenance. Arrived promptly after calling giving an eta and worked quickly and efficiently."

Clear a blocked toilet

"Arrived on time. Cleared the toilet. Left it tidy. Price was reasonable. Would recommend."

Clearing outside drain

"Work was completed within 45mins, extremely courteous and polite, knowledgeable about what the problem was and how to prevent it in the future, very nice guy and would definitely recommend."

Kitchen sink unblocked.

"Arrived promptly, well within quoted 'window' having called before to give an ETA. Carried out work quickly and cleanly. Ensured I was happy with the work done before leaving. Excellent service, second time I have used ( previous call for different problem ). Highly recommended."

Blocked drain cleared.

"Everything was carried out satisfactorily and there have been no problems since."

Unblocked downstairs toilet drain. CCTV check

"I am absolutely delighted with happy drains. I emailed an enquiry late evening, and got a phone call 20 minutes later. They came out to fix the problem the following day. I was not at home, but the guy rang me to let me know he was on his way. He happily accepted my call later that day to ask what the problem was, as I was so pleased it had been fixed! Definitely reccomend them 100%. Thank You so much for such a lovely experience!"

Clearing blocked garden drain of soil and leaf mulch

"Swift response and quote to my website enquiry. Booked appointment for later the same week. Arrived timely and politely. Very friendly and funny man Tony. Quickly resolved the issue. Pleasant chat and Cheerful goodbye."

Cleared section of sewer which was blocked by roots

"Carefully and effectively done; he arrived well inside the predicted time interval, and completed the work in less than an hour. Site was left clean."

Cleared blocked drain.

"First class service I would recommend Happy Drains to friends and family."

Drain cleared

"Turned up at stated time and carried out the work as they described. Left everything clean and tidy and back in working order"

CCTV Drain survey

"The whole job was excellent from the initial telephone call to arrange the work to the actual CCTV survey. I was very impressed by the workmanship and how knowledgeable they were. They sent the survey through quickly and were able to give us a full condition and specification report. They also were able to give advice ."

Difficult kitchen sink blockage

"Completed with great diligence and professionalism. The blockage took time to discover and resolve problem. Engineer Tony showed great patience in identifying the 'hidden' blockage point which was rectified with great careful investigation. Would ask for this engineer should we ever encounter a further drains problem"

Drains cleared

"I was really impressed with the company. The receptionist was very pleasant and helpful. Within 2 hours I had an engineer call who was able to sort the problem out- and at the price quoted. Excellent"

Unblocked drain and sewer pipe which solved blocked toilet plus camera survery defined two other issues which are not mandatory but good to know for the future

"Rung around several local businesses in the drainage arena. As had a blocked toilet. Spoke to Gary, whom kindly spared 30mins to speak to me, and afterwards within 10mins, arranged for one of his local experts Jason (based in Norwich) whom made room for me in a very busy schedule, to come out next day at 8am next day, as it was a domestic urgency. Professional, had the right tools and problem solved within an hour including camera surgery which defined some other issues to which free quotes are being provided. Most important price was relative to the job and very fair. Highly recommended"

Clear drains from shared drive to neighbours adjoining man hole!

"No fuss. Knew what's involved. Seemed experirenced enough to be be prepared to get it done in 1 visit of just over 1hr without overcharging another full hour!"

Unblocking kitchen sink

"Very satisfied. Tony was professional and efficient with work , sorted out the problem and explained to me clearly where the problem was."

Excellent job done by a very nice man

"A very professional and tidy job completed in good time by a very nice man."

Unblocked external drain

"Very pleased. Engineer explained what he intended to do and how long it should take. He then showed me what he had done and gave advice when I asked questions."

Drain cleared

"Tony was great - really quick and efficient and gave me lots of information about the problem and whether I needed to be worried about the problem in the future. He worked really tidily and was a really nice, friendly person!"

Cleared blocked drain

"Joe who was the person clearing the drain talked me through what he was going to do, showed me the problem on the camera he then cleared the blockage, he was very friendly and done an excellent and clean job. I was very satisfied with the service."

Urgent clearing of severely blocked drain in car park

"The work was completed within 4 ours of initial contact with the company. The work was done to a very high standard and with minimal fuss and disruption to our business."

Clearing blocked drain from bathroom and kitchen.

"Thoroughly professional and explained clearly what was required. Very satisfied with the result."

Blocked drain outside kitchen.

"Faultless - came quickly even though I had specified that it was not urgent. Completed work quickly and without fuss."

Pipes blocked

"Our engineer John (W9 area) went above and beyond by providing outstanding customer service. John was very knowledgeable, efficient, considerate and extremely thorough. Thank you John for helping the clinic remain open on that rainy day."

Blockage in Storm Drain

"The gentleman who attended site was prompt, friendly and professional throughout the very unpleasant task he had to carry out. He was thorough and happy to explain any details the client was unsure of. He assessed the issue, identified the problem, solved it and gave advice for the client's to prevent the same issue arising in the future."

Drain blockage cleared

"Work was carried out most efficiently, politely and with courtesy a mere three hours after my phone call. This guy knew his job - and well. He even seemed to enjoy it, and for drain clearing that must be a challenge! Would thoroughly recommend this company."

Checking drain blockage

"Very quick job. Drain was unblocked and I was shown the work done. The benefits of further relevant drain services were explained to me."

Drains unblocked

"Very efficient from first contact to work carried out. Clean, tidy operatives, good work all round. Would recommend/use again. Only company to give a fixed price from start !"

Unblocked drains.

"Very happy with the overall service and results of the job. Arranged same day call out, engineer came on time and restored drainage quickly."

Blocked outside drain cleared and advice given

"Very pleasant chap, easy to talk to and happy to give his expert advice"

Cleared a drain full of sewage

"Turned up on time said polite clean and quick did avoid going in house and the price was less than they quoted . Very happy with there work . Told us what they were doing and what might need doing later to check the drains for cleanses and cracks . I would recommend these people to any one . Thank you."

Clear external blocked sewer drain

"Excellent service and advice given for future blocks to save costs. I would thoroughly recommend Happy Drains to anyone for drain issues whose charges are also very reasonable. They also do the work first and ask for payment after a few days unlike some companies who request advance payment"

Drains cleared

"Really professional - quickly identified the problem and sorted it liaising with a neighbour to get access to the manhole"

Unblock drains

"Gordon and Tommy were lovely, clearly very happy in their work. Did a great job of unblocking the drain plus they were quick and left the area spotless. I would highly recommend them."

Clearing drain that was clogged by limescale built up over 20 years.

"They turned up early, tried a number of ways to fix the drain, one of which was successful. Always polite and informative they left our house clean and tidy."

Drain cleared

"Service was absolutely stellar. I received a nice courtesy call from the engineer to tell me when he would be coming and he arrived at exactly the time he had predicted. He could not have been more efficient, thoughtful, knowledgable, and tidy. He was also really cheerful which was very much appreciated - blocked drains are not something most people want to deal with at 7.30 in the morning but he almost made it fun! He even identified and quickly solved another issue with my plumbing unrelated to my blocked drain. Would recommend absolutely without reservation."

Cleared blocked drains.

"Excellent from beginning to end. Booked the job early Monday, the lady in the office said the engineer was flat out and could not make it that day but would be with us between 10 and 12 the following day. Tuesday morning the engineer phoned to say he was running early. On arrival he quickly assessed the job and fixed the problem quickly and efficiently. Would recommend this firm to anyone."

Clear blocked drain

"Great work by Gordon and Tommy. A smile, a song and a drain rod!"

Drain unblocked

"I phoned on Sunday and 2 polite young men arrived on Monday morning and completed the work in time for me to get to my workplace."

Drain clearance

"These guys are FANTASTIC do not go elsewhere.Cannot praise them enough."

Cleared tree roots from two lengths of drains and carried out sleeve and patch repairs.

"The company undertook a camera survey of all the drains around the house and provided a detailed written report complete with recommendations for the remedial work and a quotation for carrying the work out. The team of two carried out all the remedial works in a day. They were very polite, competent and tidy workers. I believe the price charged was reasonable for the works performed and would recommend this company to anyone that may have a drainage problem from a minor blockage to a tree root problem such as we had."

Unblocking toilet.

"It only took the engineer about ten minutes to unblock the toilet and he was scrupulous about keeping everything clean."

Blocked toilet drain

"I was given a three hour time slot and they arrived 15 minutes early. The problem was solved within half an hour. The workmen were very polite and left the site clean"

Drain clearance

"Came out quickly. Cleared drain, gave written report of condition. Kerian who did the work was extremely efficient, very helpful explaining everything, so thank you. Very nice girl in the office pleasant and helpful. Gary who I spoke to in the first instance, gave me a follow up call this morning to check I was satisfied with the work done and the Company as a whole, which I certainly am. Recommended. Thank you all."

Unbloked drain

"Excellent from start to finish. Very friendly when booking the job. Very prompt arrival and great job done by their operative who was also very friendly. No wonder their called Happy Drains. Highly recommended."

Blockage in kitchen waste

"Really pleased with the works carried out, Paul and Olly arrived on time and looked at the problem I had, they were very polite and utterly professional. The problem was a large build up of fat from my kitchen sink in a hard to reach pipe under my kitchen floor, Within a short period of time they had cleared the blockage and got me back up and running...Amazing service.. Its a breath of fresh air to see a company that arrives on time , are good at what they do and complete the job for the price they quoted Well done guys I would not hesitate to recommend you and use you again."

Cleared and cleaned a flooding external drain of a long standing buildup of silt and gravel etc

"Very fast response and the problem solved very quickly on the day."

Blocked pipes

"Very professional, someone came within one hour, did the job perfectly and left the place clean. I strongly recommend them ,very reliable and for a great price."

Drain needed clearing / flushing through.

"Professional and friendly service. Got the drain moving quick smart. For the job I needed doing I recommend them 100%."

Clear blocked drain over Xmas hols

"Absolutely first class professional service - NOTHING too much trouble - I wouldn't use any other drain specialist as Happy Drains are the BEST - look no further ring them today you won't be disappointed. Thank you all so so much!"

Drain cleaned

"A very polite and professional workman. I would thoroughly recommend this company."

Drain cleared

"Excellent service. Called at 8, specialist with me by 8.30, job completed by 9.15. The gentleman was very professional, he diagnosed the issue quickly. The price was clear from the start. I would certainly recommend them."

Drain unblocked that had problems for years

"Finally sorted drain that had been troublesome for couple years. Easy no fuss appointment turned up on time Quick service good value for money to get problem sorted. Would definitely recommend. Thank you"

Drain clearance

"The two lads who did the job were very careful and caring. The job entailed a blocked drain serving a disabled man's shower and toilet. They were determined that the man would have full use of the facilities before they left. Really nice guys and a thoroughly good job at, what I would say was, the current market rate."

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