Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5891 reviews 9.72 out of 10

Gulley unblocking

"Simon figured out the problem quickly and made sure there was no damage to the property. He also gave advice how to stop it happening again. Would highly recommend the service"

sink waste pipe blocked

"I called happy drains with blocked sink waste, the receptionist arranged for the technicians to attend the following day informing me they would call me 30 minutes prior to arrival. The technicians did call me 30 minutes before arriving. They understood the difficulties involved with the blocked waste as the access was challenging and with patience and experience they unblocked the blockage. The guys were polite, tidy, on time, and knowledgeable. Will defiantly use happy drains again "

Unblock down stairs toilet

"The engineer was very determined to resolve the problem, which he did !!"

Outside drain blocked

"Fab service was unblocked within minutes and very friendly service highly recommend "

Unblocking kitchen sink drain

"Wonderful service! Having rung two other plumbers who were not available, I then rang Happy Drains. They were friendly and helpful and their plumber came within a few hours and unblocked our drain. Highly recommended!"

Blocked drain

"We had a drain which had got progressively blocked over a week, with a complete blockage over the weekend. Found Happy Drains via a Google search and on the Sunday morning, requested a booking for the Monday via their online form. Monday am I get a call from their office to book the job in, 30mins later they arrive and have the problem sorted and advise me how best to avoid the same problem in the future. Very good service, would recommend. "

Unblocked drain to soak away

"Great service. Cleared blockage and suggested solutions to prevent recurring problems."

Blocked Drain

"Very quick and no fuss. Damien showed up on time and had all the equipment needed. Sink functioning in less than an hour. Highly recommend."

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

Blocked main drain.

"Spoke to Jane at the reading branch at approx 10-30, told me the price before work started and Richard arrived approx 12 noon within an hour all cleared and flushed through. Richard was very professional in his work, and made sure all the hatches were battened down after he finished. Will recommend Happy Drains to everyone. The price is very resonable."

Drainage Block

"The service from booking appointment to the completion of work was excellent. The engineer Wayne was very friendly and knowledgeable with the work. Excellent service and will recommend to anyone."

Blocked kitchen drain

"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."

Clear outside drain

"Got an engineer round in about 2 hours. Never had service so quickly!"

Bathroom drain unblocked

"The gent from Happy drains arrived promptly, explained what he planned to do, and resolved the issue quicker than expected. It was a smooth and friendly process and I'm very happy with the outcome. "

Blocked External Drain

"I am very satisfied with the service which was prompt, efficient and swift! The man who came to do the work turned up at the time I was given, was polite and knowledgeable and did the job quicky. I am delighted with this company and wouldn't hesitate to recommend."

Kitchen sink drain cleared

"The engineer from Happy Drains cleared my slow running kitchen sink drain in minutes. The plumbing is not straightforward but he saw the issue and cleared the blockage very quickly without wasting time. He was very thorough and cleaned up afterwards. My sink now drains faster than it has in years and I am very happy. I was told exactly how much it would cost beforehand, so no hidden extras, plus the engineer offered a 28 day call back for free if the issue wasn't resolved. "

Blocked sink

"Excellent service and much better value than the larger firms. Staff were punctual, polite and professional. They made sure the job was successfully completed."

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Blocked outside drain

"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on."

My unhappy drain is now delightful

"My stinky drain, was a source of shame. Seems its leaves to blame, but Happy Drains came and now its new name is Delightful Drain!! Excellent service, from start to finish. Friendly, informative, efficient and I would highly recommend to anyone who also wants a delightful drain :)"

Fast Effective Drain Clearance

"Damian arrived promptly and cleared the blocked drain quickly and efficiently. He also provided some useful feedback on the cause of the problem. Based on this experience I would recommend this company."

Clear blockage

"The problem of toilet congestion haunted us throughout Christmas. Today, HappyDrains helped us solve the problem perfectly. The staff is friendly and professional, and the equipment is advanced and effective. Very good service."

Toilet was a bit blocked needed cleaning through.

"Fantastic service and all sorted within 24hrs of our initial enquiry. Friendly helpful and brilliant service. Really reasonably priced. "

Blocked outside drains

"Very courteous plumber, explained everything he was doing and investigated thoroughly to find out the problem and then fixed it. "

Blocked outside drain.

"Excellent experience, Damian was great, efficient, quick, just got the job done. In the end the blockage needed jetting, but that was not a problem and no extra cost. He came out within 24 hours of a phone call. Would certainly use Happy Drains again."

Clearance of blocked foul drain

"Very prompt response to initial call. Drainage tradesman was polite, professional and very helpful. Also advised on further action regarding main sewer. "

drain clearing

"Happy drains were so easy to work with and to organise the job. The engineer who came out was very friendly and did a great job - I will definately use Happy drains in the future"

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Severe drain blockage cleared fast

"We used the Basingstoke branch, and I couldn't be happier. We had a severe blockage in our main waste pipe due to previous owners dumping grease for years. I called in the morning, they came just after lunch. The engineer was friendly and knowledgeable and explained every step thoroughly, cheerfully answering my questions (I'm curious about everything) and did the job quickly and with a great sense of humour, letting me fill the fatburgs that flowed out. Price was brilliant too. Couldn't recommend enough. "

Unblock Outside Drain

"The only thing they drained was my bank account for a £75 plus VAT call out charge. However in all fairness they are a business not a charity and it's not their fault at least they turned up and attempted to unblock it on a Saturday as well (I called them same day) very responsive! It's now an Anglian Water problem."

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially. "

Blocked drain

"Good customer service, quick to respond and resolve the issue. Will use again "

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round."

Unblocking of outside drain

"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."

Partially blocked washing machine outflow pipe

"Conor was great - polite punctual and very tidy. Sorted out issue efficiently and made clear follow up plan if required. Really appreciated it and would book again without hesitation."

Drain unblocking

"Excellent company to deal with. Polite, friendly and reasonably priced. A credit to the drain industry! Will certainly be recommending them and will be using them again. Special mention and thanks to Josh the expert drain man. Finally, paying them online (following receipt of invoice) was so easy, if you use the weblink they send you. Why can't all trades companies be like this?!"

Sewage drain unblocked

"Cannot recommend enough. Called and had appointment for the next morning. Jason called to confirm he was 20 minutes away, arrived promptly and the issue was solved within 20 minutes! He explained clearly what the issues were. Excellent service from start to finish. Highly recommend 😁?'?"

diagnosing and clearing a blockage in the pipes

"Really great. Came within hours of calling, cleared the problem with confidence. Personable and professional, superb service"

Unblock drains outside

"From making the enquiry to the finished job a very professional service was given. My booking was confirmed by phone. The team rang me to give me eta on arrival they got on with the job immediately . Cleared blocked drains and hosed down leaving everything clean and tidy. Ten out of ten service and good value "

Blocked main drain

"My experiance was excelent, boocking was easy with very friendly staff. The work man was punctual and friendly, he worked out what was wrong and ficed the issue at once. I am very pleased with my survace. Thanks tto Happy Drains.?'??'??'?"

Unblock sink pipes

"Great communication. Arranged visit to suit us. Lovely gentlemen attended and left it very tidy. "

Blocked bath drain

"My bath wasn't draining so I sent an enquiry to happy drains. The contacted me within an hour and booked to come and take a look the same day. They arrived during the given time slot, identified the problem and fixed it all within half an hour. Very happy with the service and would use them again. "

Unblocking toilet waste pipe

"Job done as per quote and timescale given. Hopefully never need the service again, but if I do, this is who I will call"

Blocked Manhole

"From 1st call enquiry to booking was really quick and a date agreed in the same hour. Received the courtesy call before the team arrived, job done quickly and professionally. Thanks very much to the office and site team."

Overflowing blocked outside drain

"I am very pleased with the service from Happy Drains! I decided to go with you as the price given over the phone was made clear from the beginning and no hidden fees, also payment was easy and straight forward. BIG thanks to the man who came out to fix my drain he was excellent, very professional, polite and did a great job. Thanks "

Clearing a blocked manhole

"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient. "

Main drain was completely blocked

"I called them in the morning. The person who answered was extremely nice, knowledgeable and helpful. An appointment was booked for that same afternoon. The engineer called 45mn before arriving and was right on time. He was very nice, polite and did a great job. They all made the costs very clear all along. My problem was solved, there no surprises with the price which was perfectly justified. I will definitely call them again if I have a problem again."

Resolved blocked toilet

"We reached out in the late morning and the issue was resolved by 3:30pm the same day. Very quick and efficient service, the engineer was very polite and friendly. Will definitely use again if further issues arise."

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

Clearing sink blockages

"Very happy with the work. No fuss, simple fixed quote, prompt and good communication. Could not have really asked for more."

Clearing a drain in our rear garden

"Very good service, engineer called about 20 minutes before arrival, arrived on time, friendly nice guy, professional. Fixed problem quickly, price quoted was fixed, no additional charges no matter what. Happy!"

Outside drain clearing

"Calm her within an hour of my call. Polite and efficient from start to finish. Really happy. Thank you."

Clearance of outdoor drain

"Easy to book, great communication, skilled and tidy work, and easy to pay invoice by Apple Pay. Good value and clear pricing too. Top notch!"

Foul smell in bathroom

"I had a disgusting smell of sewage coming through my pipes in the bathroom, after trying to solve the problem myself unsuccessfully i called Happy Drains and Alex arrived as planned, as soon as he flushed the loo he knew instantly what the problem was - a blockage in the pipes. To say he solved my problem is an understatement, he went to both of my neighbours to check their drains until he found the blockage and then went ahead and flushed the pipes through. He was a true gentleman, polite, funny and very caring. I highly recommend this company and especially Alex. Thank you Alex"

Blocked Soil Pipe

"This is a great Company. I called them at 10.30am to request a visit to sort out a blocked toilet system at my daughters place and the Engineer arrived at 3.00pm (within the time slot initially given). Within minutes he (Luke) had identified the issue and not long after, the blockage was cleared and a working toilet was restored. I would recommend these guys to anyone seeking a prompt service, provided by people who know exactly what they're doing."

Main drain for household waste water blocked

"Engineer arrived in good time. Could see what the problem was and removed the blockage effectively. He cleaned the area afterwards. I would be very happy to use this company again and recommend to others."

Unblocking a very smelly bathroom sink

"I rang Happy Drains at 8:45am on a Monday morning to say I had a blocked and very smelly drain in the bathroom sink. They sent someone out who arrived at 11am - he unblocked the sink, checked the shower and toilet in the same bathroom, took photographs and cleaned everything perfectly. Such great service in such a timely manner. We also use Happy Drains at my work place and have always found their team great!"

Unblock drains in garden

"Informed me on the day of time of arrival. Came on time Fixed the problem quickly. Friendly service "

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Back garden drain unblocked

"The challenge was to unblock my drain in the back garden with no rear access. All equipment needed to be brought through the house. It was too much of a risk to use a pressure washer for a single crew. However the engineer fully cleared the drain using his available tools/ equipment."

The main drain from bathroom blocked. Backed up to kitchen drain.

"This was my 87 yr old mother's house. We lifted the manhole cover thinking maybe we could unblock it, but it was full. So any water drainage was just overflowing. Euch!! A neighbour recommended Happy Drains. Phoned them about 9.30 Saturday morning. They were with her by 6. They kept in contact all day to let us know the expected arrival time. Super friendly, excellent communication, good price. Great service, especially for my elderly mum. Thankyou"

Blocked outside drains

"Very courteous plumber, explained everything he was doing and investigated thoroughly to find out the problem and then fixed it."

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Toilet and drain blockage

"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."

Clearing blocked drain

"Very professional approach to addressing a challenging job efficiently. "

Sewer clearance

"Cleared the pipe blockage between our house and the sewer main. Lovely guy visited, explained what he was doing and why and made sure all ran free before leaving."

Drain unblocking

"Having used Happy Drains services a few years ago at a previous property, I called them again to sort out a blocked drain at my new home. The plumber came out the next day and resolved the issue quickly. He explained everything throughout the process and was very thorough. Their service is very reliable and reasonably priced and I wouldn't hesitate to recommend them. "

Blocked drain

"Excellent service. Immediate and friendly client attention by phone. Appointment was booked to the next day, receiving a plumber call prior arrival. Plumber sorted the clog effectively in less than 30 min. Invoice link was sent to phone. All clear and quick. Would highly recommend."

Clearance of blocked soak away

"Several people looked at the issue, suggesting that significant works may be needed to resolve. Spoke to Happy Drains, explained things well over the phone, suggested it may be a simple job to unblock it. Arrived quickly, did the job and all seems well. Very pleased"

Clearing drain

"Great service. Easy to book, easy to pay, came swiftly, and chap you fixed the drain was brilliant, and gave me some useful advice. "

CCTV drain survey

"We had to have a CCTV drain survey done since we're in the process of buying the house. William arranged with the estate agents for an appointment just two days later. The report included the mpeg files as well as observations of any issues. Professional and hassle-free experience, thank you!"

Drain clearance

"Excellent and friendly communication from the office and from the person going the job. Quick, courteous and got everything sorted for me. Couldn't ask for more really, just professional, competent and happy to help."

Blocked outside drain

"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on. "

New frame & drain cover plus cement surround

"Lovely company to deal with. Friendly helpful staff. Contractors arrived on time & delivered exactly what we'd booked. Even though it was just drain cover it was finished off really nicely. Looks nice & smart again now. Thank you! "

Blocked outside drain

"2 very nice men turned up looked at the job . I was told no problem would be fixed in no time . They explained what they were going to do . It was unblocked in know time and was shown what was done . Also pictures were taken before and after the job . I was impressed that I didnt have to pay the bill until the invoice came through on my e mais . Will definately use this company again"

Toilet/drain unblocking

"Quick to arrange - posted job on Monday night, contacted on Tuesday, came Wednesday morning. Had all the equipment necessary and dealt with things quickly and easily"

Clearing out storm drains on sunken patio

"Very pleased. Harry arrived and assessed problem. Very honest and told me he could only guarantee a 50% sucess rate. On completion he seemed as happy as I was that the issue was resolved. Lovely personable guy. Thanks"

Blocked kitchen drain

"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."

Drain clearance

"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."

Drain/Sewer Clearance

"Very friendly and helpful from start to finish, Logan arrived in the allotted time, he was very friendly and respectful completed the Job. Couldn't be happier with the service received "

Happy drains made a happy customer

"Had a blocked down pipe that was causing gutter water to back up. Called Happy Drains on Friday afternoon and they sent someone out on Monday morning. Called prior to arrival and once he arrived he explained what he was going to do and what issues may transpire. Worked quickly and the drain was cleared in no time. Will definitely use Happy drains again if I ever have a drain problem."

Water rising in shower

"Happy Drains were recommended by one of my letting agents. Called them, staff courteous and very helpful. Call arranged for the following day, email received confirming this along with confirmation of anticipated cost. My tenant confirmed that they arrived at the appointed time, undertook the job in a timely manner and left the area clean and tidy. All in all a pleasure to deal with, would definitely use them again and have no hesitation in recommending them. "

Unblock kitchen sink

"Fantastic. Called ahead as promised, polite and friendly on arrival. Super clean and tidy, left the area as he found it. All for the quoted price with no hint of any dodgy up-selling. Would happily recommend."

Unblocking a kitchen runaway.

"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."

Main drain blocked

"Main drain was blocked. Happy drains were able provide a same day service and resolved the issue quickly and efficiently. very professional service. Happy with the service!"

Unblocking toilet

"The tradesperson arrived the same day, was friendly and professional, and quickly resolved the issue by unblocking the toilet"

Blocked kitchen drain.

"Positive. Pipes were cleaned out and everything is well in the world for a reasonable price. I'd use them again if I needed it. "

Drain clearing

"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."

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