Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5957 reviews 9.72 out of 10

UNBLOCK OUTSIDE DRAINS

"This company has provided excellent first class service. DYNO ROD previously accepted our request to clear but on New Year's Eve morning declined as they were too busy and couldn't reach us until after New Year. Found HAPPY DRAINS on line, phoned and the contact was excellent, arranged a visit within an hour. Engineer arrived well within this time span was brilliant, cleared the problem quickly and efficiently. Based upon this work we would HIGHLY RECOMMEND HAPPY DRAINS and have logged their number in our Contacts folder for any future problems, THANK YOU."

Blockage in ground floor wc

"The work was carried out very professionally and the problem was investigated to resolve the cause of the blockage. The final report was very detailed to explain the issue after completion of the work, which was very helpful to understand the problem. Images of the work were taken and sent in the final report with detailed actions taken. The team at Happy Drains kept me informed throughout the day of any issues."

Blocked, full up double chamber sewer.

"Arrived as promised. Did the job 100%. Brilliant. Cleaned everything. Invoice as per phone quote. Very pleasant people. Recommend. Excellent."

Unblocking of kitchen sink

"Paul was extremely professional and very tidy clearing up afterwards"

5* Service was Over and Above expectation.

"This is the second time I have used Happy Drains the Service provided last time was superb. This time it was even better! With no appointments available to clear my elderly mothers blocked toilet, Happy Drains rearranged a schedule to conduct the work to limit inconvenience. Joe attended and was absolutely first class keeping me updated directly at the request of my confused elderly mother. It is so reassuring to be kept informed of the detail when you are 80 miles away so I could explain it in simple terms to my mother, I recommend Happy Drains 100% and commend Joe for the 5* Service."

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Blocked Gully

"Great service from Happy Drains ! Unblocking our external gully, great response time when booking the job in, arrived exactly on time and carried out a thorough job. Would highly recommend and certainly use again."

unblocked drain on Driveway

"Really easy and quick to book. payment made online after the job completed. Turned up when they said, worked well and cleaned and tidied after."

Drain unblocking - external gully

"I reached out to Happy Drains on WhatsApp about a non urgent drainage issue - and they were quick to arrange a visit in the next few days. they arrived on time and made sure to give us prior warning before arriving. they sorted the problem quickly and also gave some advice about tools/preventative measures that would help us avoid future calls outs. would 00 % recommend!"

Partially blocked soil pipe.

"Glad I called Happy Drains when I got an issue with my downstairs toilet overflowing! Damian attended within 24 hours and got straight to it, no fuss, no "hmmmm... (you know what comes next) deep breath intake, etc..). Damian was a pro and worked his way round the problem until it got done. I'm not squeamish for these kind of jobs but I soon realised that blocked drains require professional equipment and experience! Happy customer"

Blocked Drain

"They turned up on time, calling me to let me know. Cleared my blocked drain quickly, and checked my toilet was flushing. I would use them again"

Drain clearing

"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."

Manhole blocked

"Very helpful and good price. Had a window for booking, got a call when half hour out. Arrived and sorted our drain blockage all very quickly. Thanks."

Blocked Drain

"I recently used Happy Drains for a drain unblocking service. They were incredibly efficient and reliable, arriving on time and getting the job done swiftly. The technician explained the problem clearly and followed up with some useful before and after photography. I would highly recommend their services for anyone in need of professional and dependable drain solutions. Their prices are extremely competitive too!"

Happy drains made a happy customer

"Had a blocked down pipe that was causing gutter water to back up. Called Happy Drains on Friday afternoon and they sent someone out on Monday morning. Called prior to arrival and once he arrived he explained what he was going to do and what issues may transpire. Worked quickly and the drain was cleared in no time. Will definitely use Happy drains again if I ever have a drain problem."

Blocked outside drain

"very efficient service. Fixed price quoted over the phone and invoice received by email. As promised, I received a call to tell me he was on his way. Once he arrived he got on with the job, with the minimum fuss, cleared the drain, thoroughly tested to make sure it was completely clear and left with no mess."

Blocked drain

"We had a drain which had got progressively blocked over a week, with a complete blockage over the weekend. Found Happy Drains via a Google search and on the Sunday morning, requested a booking for the Monday via their online form. Monday am I get a call from their office to book the job in, 30mins later they arrive and have the problem sorted and advise me how best to avoid the same problem in the future. Very good service, would recommend. "

I had a blocked drain, Happy Drains came within 24hrs and sorted the issue within 15 mins!

"Excellent service! We had blocked drain build up over a few weeks. Happy Drains came within 24hrs and sorted the issue within 15 or so minutes! The engineer was very pleasant and incredibly professional. I would certainly recommend this company and I will use again if required."

Blocked drains

"We recently noticed our downstairs WC was not flushing properly, and our outside man hole, was flooding and smelt terribly. I got in contact with happy drains and they hooked someone in within the next 2 days as I requested. The guy came to site, and told me exactly what he was doing and what he thought the issue may be. He fixed it in great time and was very informative. I hope I don't need to call happy drains again, but if we ever need someone to help us in the future, we will look no further. 10/10"

Main drain blocked

"Main drain was blocked. Happy drains were able provide a same day service and resolved the issue quickly and efficiently. very professional service. Happy with the service!"

Drain Clearance

"Absolutely superb. Arrived 10 minutes after my initial call. Very professional, friendly service. 5 star!"

Unblocking drains

"Really lovely man , explained everything and turned up on time , reasonable price too ! Thoroughly recommend this company "

Blocked bathroom drains

"Happy Drains were friendly on the phone and were able to attend the problem on the same day. The engineer attending the problem kept me informed on his arrival time and was polite and finished the job quickly. Would definitely use Happy Drains again."

Unblocking drain

"Having used Happy Drains previously, I contacted them about a blocked drain on my property. They responded immediately, sent engineers who were prompt, professional and friendly and had the job done in 25 minutes. Just to top it off, the price was the same as my last call-out with them two years ago. Excellent service all round."

Toilet and drain unblocked

"The service I received was excellent, I made a call, was answered by a really helpful person who gave me an appointment date, the engineer called beforehand to confirm came on time and carried out procedure and cleaned up afterwards, he was helpful and knew exactly what to look for. Just refreshing to get good service, would highly recommend Happy Drains...!"

Outside drain unblocked

"I called Happy Drains to clear an outside drain at my father's property, which had become blocked. The friendly lady that answered the phone very helpfully managed to get someone to come the next morning. I received a call prior to the workmen arriving, which was reassuring. They were friendly and very efficient; 25 minutes after they arrived the problem was resolved; brilliant! I would highly recommend this company."

Clearing stagnant, blocked gully/drain

"Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable. "

Cleared blocked drain

"Was on time - phoned when on the way - and did the job professionally "

Blocked drain

"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing "

Drain hole cleaning

"We had a well built up human waste with toilette roll mix blockage. He has done a really good and quick unblocking. All mess has been clean up. I can just recommend them. Great company"

Clearance of blocked soak away

"Several people looked at the issue, suggesting that significant works may be needed to resolve. Spoke to Happy Drains, explained things well over the phone, suggested it may be a simple job to unblock it. Arrived quickly, did the job and all seems well. Very pleased"

Drain Unblocked

"Happy Drains provided a qoute, turned up quickly, Unblocked the drain, and left everything clean and tidy. One Happy customer."

Fast response and effective work

"Called out Happy Drains for an urgent drain clearance. Arrived within 90 minutes and found and fixed the problem straight away. I would definitely recommend and use them again"

Foul drain needed unblocking

"Happy drains kept in touch from the 1st contact until the job was done.Very reliable job done very well, quickly and very tidy.Got in touch before payment was made as job was for my elderly mother.Definitely recommend "

If only all companies were like this...

"Great business to deal with...just use these guys you won't be disappointed..."

Heavily blocked waste pipes.

"Fantastic service and employees. Arranging the appointment was exceptionally easy as the people on the phones were friendly and efficient. Jason from Happy Drains arrived on time and even called ahead to let us know exactly when he'd be arriving. Jason was polite and friendly from beginning to end. He sorted out the problem far quicker than expected considering the dire state of the blockage. After he'd done a wonderful job he then explained exactly how it had happened in detail, what needed to be fixed and told me some preventative measures to help avoid the problem from recurring until then."

Unblocking kitchen drain.

"The blockage was quickly cleared, service was efficient and friendly."

Clear blocked drains

"Brilliant service from this company. My first contact with the problem, to the end result, was completed in 4 hours. Very professional, friendly and courteous. Thank you so much for solving my problem."

Unblocking Drain

"Contacted Happy Drains via email on Sunday due to a blockage. We received a response on Monday morning. All costs etc were made very clear. Richard from Happy Drains arrived within a couple of hours. He was extremely professional, courteous and respectful of our property when carrying out the work. Once finished he carefully explained what the issue was and remedial action needed. Very Happy and would we thoroughly recommend them. Thank you!"

Unblocking of drains

"The service was amazing, quick to turn up and the man didn't leave until he had sorted the problem. We would be recommending them to everyone."

Storm Drain Assessment

"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"

Had a really bad block in my drain effecting washing machine and boiler

"Amazing experience. Fast, knowledgeable and efficient. Called them at 12 pm they were here by 3pm... here 30 mins and problem sorted Very experienced and good value Thank you. "

Drain clearance

"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."

Unblocking of outside drain

"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."

Blocked drain

"The men turned up and got on with the job straightaway. They were very polite and very helpful. I was very pleased with their work and the fact the drain was unblocked"

Storm Drain Assessment

"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"

Blocked drain just before Christmas

"Very friendly service, appointment obtained quickly and resolved our problem simply and effectively. Would definitely use again. "

Clear Kitchen Drain

"Very polite from asking if it was okay to park on the drive to explaining what the problem was, what he planned to do, showing the camera footage & clearing up & explaining guarantee. Invoice came through with amount advised. Would definitely use again."

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Cleared a blocked drain

"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."

Good service & price

"Called Happy Drains out to clear a very blocked drain that run up the drive into the house over 20mts . Very professional from the initial call through the job . Wayne arrived on time calling 30 minutes before as agreed . No messing about flushed out the drains and checked that all was flowing properly . Wayne was professional with a friendly manner and a good sense of humour . Importantly the price was very reasonable . Would recommend to anyone 5 ⭐️"

Clearance of blocked sewage pipes

"Contacted Happy Drains with a full description of the problem. An appointment was arranged. I was supplied with a list of services and prices. I was contacted on the day giving me a time of arrival. William carried out the necessary work quickly and efficiently. He was very knowledgeable and gave useful advice. Happy Drains is a great company to deal with from start to finish with no hidden costs. I would highly recommend them."

Cleaning two separate internal waste pipes

"Great service .. and initial call referred me into a senior site engineer who discussed the feasibility and then referred me back to admin for the quotation. Great admin and a super quick and efficient job on site "

Unblock drains in garden

"Informed me on the day of time of arrival. Came on time Fixed the problem quickly. Friendly service "

External drain for kitchen blocked

"They made arrangements easy, and kept in communication about the time of the visit. And the job was done quickly, without fuss, and with courtesy. Great job, thank you"

Toilet and drain blockage

"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."

Cleaning out drains & clean-up

"Wonderful service. Super friendly customer service, who picked up immediately and got me booked in, they were flexible with timings. They came on time, were quick and efficient and left everything tidy and clean. It was a difficult and smelly job since the drains were very blocked up. SO appreciate the wonderful service, could not recommend more!"

Bath room sink unblock

"Bathroom sink was blocked long time. Profisonal plumbing company engineers visited and advice the bathroom sink plumbing work is wrong. But happy Drain engineer visit used the aqua back Hoover problem solved. As a customer I have no hesitate to recommend this company."

Water rising in shower

"Happy Drains were recommended by one of my letting agents. Called them, staff courteous and very helpful. Call arranged for the following day, email received confirming this along with confirmation of anticipated cost. My tenant confirmed that they arrived at the appointed time, undertook the job in a timely manner and left the area clean and tidy. All in all a pleasure to deal with, would definitely use them again and have no hesitation in recommending them. "

Drain unblocked

"Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend "

Kitchen drain not clearing outside.

"After trying to clear outside gully by hand, I feared a major underground issue. After seeing good reviews, I called Happy Drains Norwich. A non urgent visit was agreed 8am-12. On the day, He called to advise on the way. Shortly after, he called again to advise that he had to attend an emergency and would it be OK in 1 hour. I agreed and he arrived in originally agreed time window. Relying on experience, he determined that the gully outlet was in a surprise position and he removed bits of concrete and old fat. Quick job but fee was ok for his experience and his very flexible wrists!"

Exterior Drain Unblocking

"Called Happy Drains and their guys came within a couple of hours. Excellent, friendly guys who sorted the problem, checked all was running well and cleared debris."

Clearing sink blockages

"Very happy with the work. No fuss, simple fixed quote, prompt and good communication. Could not have really asked for more."

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially. "

Sewer clearance

"I was able to get an appointment very quickly and the work was carried out in very professional manner. "

New frame & drain cover plus cement surround

"Lovely company to deal with. Friendly helpful staff. Contractors arrived on time & delivered exactly what we'd booked. Even though it was just drain cover it was finished off really nicely. Looks nice & smart again now. Thank you! "

Unblocked kitchen gulley

"Happy Drains were polite and had clear Pricing. The service was quick and very efficient. I am very happy with the work undertaken. Would highly recommend and it would use again. Upon completion an invoice was sent to me which I paid using Applepay which made things easier "

Block drain outside was cleared quickly and effectively

"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"

Unblock Drain

"Certainly! Here's a revised version: --- I recently had an emergency with blocked drains and contacted Happy Drains for a Sunday call-out. I was thoroughly impressed with their swift response and professionalism. Despite it being the weekend, they arrived promptly and resolved the issue efficiently. The team clearly explained everything, putting my mind at ease. Their excellent service and dedication were truly commendable. I highly recommend Happy Drains for any urgent needs and wouldn't hesitate to use them again."

Called to unblock a drain

"The engineer informed us of his arrival time and was prompt. He quickly understood the task and was left to it. The drain was efficiently unblocked and a demonstration of the flow showed it was clear. It was a clean tidy job courteously undertaken. Thank you."

Drain cleared

"Happy Drains contacted me within minutes of posting my requirement. Their communication was always very clear, and the one time I misunderstood something, they immediately contacted me by phone to politely correct my error. The plumber contacted me by phone to give me 20 minutes notice of his arrival. On arrival, he immediately assessed the situation, and rectified it using equipment within the vehicle. The whole process took just minutes, and he explained the causes of the issue to me. At the same time he checked all other connected drains and made good the area."

Blocked drain

"Work was carried out in a totally professional manner. Site was left clean and tidy. The issue was resolved in a timely manner."

Clearing drain blockage.

"Engineer arrived on time, he was very polite and worked quickly. He explained everything he had done to me and made sure I was perfectly happy before he left my house. I will definitely be recommending Happy Drains to my family and friends and would not hesitate to use them again."

Drain Blockage Clearance

"Had a blocked drain. Engineer came out next day, and cleared block and did an exceptionally thorough job."

Drain clearance

"Happy Drains responded very quickly (next day) to our blocked external drain problem. They removed a small tree that was growing in the drain, and gave the drains a quick jet wash. Excellent service."

Unblocking a foul waste pipe outside the house

"He kept us informed by phone when he was going to arrive. He was extremely cheerful, very practical and had everything done within no time. If I ever need this sort of service again, I would definitely use Happy Drains again. Professional, completely honest and swift."

Unblocked a kitchen sink waste pipe

"The company was quick to respond to my initial call. The job was completed the following afternoon taking less than 15 minutes to complete. The technician was very polite and helpful. There was no call out fee or a dodgy plumber shaking his head for five minutes, making you think you've got a massive crisis on your hands. I will use this firm again in the future without doubt. "

Blocked kitchen gully

"Ben and Sean were excellent, cleared our blockage in no time, then checked further down the run and cleared a mass of roots from another manhole we had no idea had a problem. Punctual, polite and efficient. A job well done."

Clearing drain

"Great service. Easy to book, easy to pay, came swiftly, and chap you fixed the drain was brilliant, and gave me some useful advice. "

Shared sewer blocked and unresponsive to my jet wash efforts.

"Happy Drains responded quickly and operative Tony arrived within an hour. No faffing-inspected the problem. Using specialist grab tool removed gravel and a bent spoon !! from the offending area then jet washed clear and restored proper flow. Area left clean and tidy. Would definitely recommend. Thanks Team Happy."

Sewer pipes & investigation.

"A mucky job which was carried out very efficiently by Tony. He arrived on time on the appointment day, no faffing about. I was kept in touch with photos and any recommendations for the future which I could actually 'talk' with someone to discuss this. The office/booking team (Emily) extremely efficient and friendly. Reasonable price too. A good team and a handy number to have in your phone!"

Outside drain blocked

"Called about a rental property late afternoon, was answered straight away. They were there the next morning. I wasnt there but tennant says was happy with tidiness and courtesy. "

Unblocking of drain

"Great communication from start to finish. Engineer was friendly, helpful & sorted the issue quickly. "

Blocked bathroom toilet

"They could not clear it initially so went outside and cleared the drain which they didn't need to (as that should be a Council responsibilty) - would recommend this company every time"

Blocked Drain

"Turned up promptly, assessed the situation, confirmed the quote and cleared the drain. All very quick and efficient with a very cheerful and polite tradesman. Couldn't have gone better."

Clearance of blocked sewage drains / pipes

"Great company. Fantastic comms. Had someone out within an hour of calling. Honest pricing. All in all faultless. Thank you guys "

Blocked outside drain

"Very reassuring man on phone. Gave me clear advice and fixed price, explained what engineer would be doing. Engineer booked quickly for next day. Engineer completed job in the hour, no fuss, no stress. Highly recommend, will use again. "

Blocked toilet - resolved promptly and effectively

"Great service from Luke who managed to get our upstairs toilet unblocked in less than half an hour. Good customer service, was able to arrange a convenient time for the visit and Luke was very polite and courteous. The price was much cheaper than elsewhere, I will definitely use Happy Drains again for any future drain blockages!"

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

Find out how Happy Drains can help...

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