Just a few of our thousands of excellent reviews…
Incredibly helpful
"Just moved into new home &found drains blocked. Water company said couldn't come out for 3-5 days, - too long if you can't use the loo! Left message for Gary. Even though it was Sunday, he called back really quickly and talked us through what problem might be, reassured us we'd be okay overnight, and if the water company still wasn't able to attend, he'd come out Monday to fix things. Thankfully, water company engineer very helpfully appeared at 6pm and cleared things. Gary called back early Monday to check on us, and was again so helpful. Couldn't ask for someone more helpful!"
Blocked Drain
"Very quick and no fuss. Damien showed up on time and had all the equipment needed. Sink functioning in less than an hour. Highly recommend."
Washing machine back flow caused by blocked drains
"I am really grateful that the problem has been solved because of the excellent services provided by Happy Drains. The engineer came to my flat and tried their very best and efforts to find out what was going on and to solve the problem. Before that, I tried to contact two plumbers but the first plumber said he could not solve the problem and the second one was a "no-show" because there was no parking space in my building. The engineers of Happy Drains are really reliable. Highly recommend Happy Drains to everyone who encounters similar problems!"
Cleared a blocked drain
"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."
Cleared a blocked external drain
"Excellent service. Would recommend. Work done quickly and professionally. Useful report provided."
Clearing blocked frsin
"Prompt and friendly service, found problem instantly. Would recommend."
Clearing an overflowing drain
"Answered promptly. Came a couple of hours later and cleared the drain. Prompt, efficient and cheerful. Excellent service. Would certainly recommend them."
Unblocking of below ground drainage
"Brilliant job well done by a great team. Super efficient, great value and awesome customer service by the engineer and the team at head office. Strongly recommend."
Drain blocked
"Cleared drain and came back with recommendations, would use again"
Clearing drain blockage
"100% excellent service same day attendance the workman traced the blockage and cleared it then flushed everything and cleaned up I could not a wished for a better service"
Blocked sewer pipe
"Call out onna Saturday came within 1hr and 15 minutes like they said good communication and quick fix not awful price for weekend call out"
Blocked drain from the kitchen sink.
"We had a blockage under the house on the drain that runs from the kitchen sink. A friend who is actually an engineer who specifies drains sad he had used Happy Drains and they were good. The engineer arrived on time and used his camera to locate the blockage which was fat and some sort of sauce that had congealed in the drain. He then used a high pressure water lance to loosen the deposit and then wash it out of the drain. All done in about 50 mins. The fixed fee of £95 plus Vat means you know where you stand and you also get a 60 day guarantee. I would definitely use Happy Drains again."
Blocked shower
"Very quick service. Young man was very helpful, and professional. Was very complimentary about how clean my pipes were. Problem was resolved very quickly and now all flowing well"
Outside drain blocked and overflowing.
"Happy Drains came when arranged, with a call ahead to give 30 minutes' notice of arrival. Their lovely gentleman assessed the blockage, explained what it was and how caused. And cleared it completely, in 15-20 minutes. He left the area 100% clean and tidy and finally, offered us some useful advice on managing the drain going forward. Could not have been a better customer experience and we'd recommend to anyone."
Manhole blocked
"Very helpful and good price. Had a window for booking, got a call when half hour out. Arrived and sorted our drain blockage all very quickly. Thanks."
Blocked and overflowing toilet
"The company contacted me straight away. They confirmed a time and rang to say within half an hour of arrival. They were very efficient, friendly and professional as well as courteous and knowledgeable. Faultless. Would definitely recommend."
Unblock drain
"Arrived when they said, fixed the blockage, cleared up around the manhole and left the area much cleaner then when they arrived, very polite, explain the issue and offered advices to prevent it happening again, what more can you ask for!"
Unblocking a very smelly bathroom sink
"I rang Happy Drains at 8:45am on a Monday morning to say I had a blocked and very smelly drain in the bathroom sink. They sent someone out who arrived at 11am - he unblocked the sink, checked the shower and toilet in the same bathroom, took photographs and cleaned everything perfectly. Such great service in such a timely manner. We also use Happy Drains at my work place and have always found their team great!"
Unblocking drain.
"The man arrived within about 30 minutes, unblocked my drain quickly and efficiently. Very pleasant and polite."
Drain clearance
"Oliver quickly unblocked a drain for me and, without me asking, helpfully ran a camera through the drain to identify the cause of the blockage which I saw on his laptop. Great service! Many thanks."
Blocked drain
"Excellent problem-solving solution for a tricky drainage issue "
Serious blocked toilet
"We hv a great and professional service conducted by Mr. Damian (at Sutton) under Happy Drains company this morning .. Damian is so professional and patient to fix our serious blocked toilet within 45 mins .. great job ?'??'?. B. Rgds / wendy "
Toilet unblock
"Came and sorted it quickly, helped me realise how easy it would be to do by myself in the future and checked that water was flowing freely outside. Did a good job by all accounts. "
Drain / Sewer Clearance
"Initial request via Checkatrade was made and Happy Drains Ltd called me within seconds - I was given a cost and timeslot within 15 mins. The Engineer arrived on time, fixed the issue and left everything tidy - all within just over an hour from initial inquiry. Brilliant - Thanks Happy Drains Ltd 🙂 Everyone I spoke to was friendly and helpful - I can highly recommend the Happy Drains team."
Unblocking outdoor drain
"Happy Drains was able to send someone out on the same day. I was given a 4 hour time window and got a call 30 minutes before arrival. The work was completed very quickly and professionally and the drain is completely clear. Great work and I would fully recommend."
Clearing blocked soak away
"Very happy with every aspect of the service from Happy Drains and will definitely use them again. Our soak away was blocked and causing flooding to our garage but is now draining better than it has done for years!"
Drain unblocking
"Did the job as requested. Communicated well throughout the process. Cost as quoted."
Unblocking an exterior drain
"Happy Drains arrived promptly and resolved the problem in a professional manner. The price of the work was clear, I was kept informed of what was happening at all times, and the company representative was courteous during his visit."
Blocked toilet
"Rang to request help and within a couple of hours Alex was unblocking my drains. Efficient, courteous and helpfully explaining how to ensure the problem doesn't arise again. Would definitely use this service again and would recommend to friends and family. Thank you for a fantastic service"
Unblocked toilet
"Great communication, prompt service, really polite and helpful."
Blocked drains
"Good workmanship, on time,courteous and very reasonable price"
Drain clearance
"Excellent service. He phoned to let me know he was coming, and then cleared the drain very quickly and professionally. He cleared everything up after he had finished. Would highly recommend "
Blocked drain and toilet
"Excellent service ! Rang on a Sunday and plumber then called me back that day to discuss and arrange appointment for next day . They accessed using side gate as I had to be at work. Sent text when done and invoice included photos and all work carried out . Very pleased. I even noticed the path had been swept down a bit. Invoice was prompt and easy to pay . Would recommend and use again if needed. Price was v fair I felt . I rang another company who had triple charge and needed to access my house which would have proved tricky if I am honest . Great service. Great company."
Drain unblocking
"Alec and Luke Sorted out issue super quick, gave great advice to be going on with"
Unblocking the drain
"They cleared the drain, showed me how much was in the drain blocking it and told me some information about how it works which is helpful to avoid further blockages."
Unblocked a gullley drain
"The man was extremely calm and cheerful and went out of his way, even in pouring rain to clear my drain. I had limited access as the neighbour had built an extension over the manhole, but it didn't phase him and he completed the job."
Blocked soil stack/drainage
"Thank you for a swift and professional service you provided to us, from the phone call handling to the engineers who attended our property. The area was left clean and tidy.The price was fixed and discussed on the phone Thank you "
Outside drain clearing
"Calm her within an hour of my call. Polite and efficient from start to finish. Really happy. Thank you."
Drain clearance
"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."
Storm Drain Assessment
"Very efficient and professional service. Quick response and helpful advice. Would recommend Happy Drains :)"
Kitchen sink drain clear
"An excellent service! Very thorough and courteous, great value for money."
Unblocked our drain
"Happy Drains were very professional in attending carrying out the works and very pleased with the results would highly recommend them. "
Blocked bathroom toilet
"Happy Drains quickly unblocked a toilet waste pipe. They arrived punctually and worked quickly with the minimum of fuss and disruption. The work area restored to its original order and cleaned. Great work and great service, thank you."
Clearing blockage in drain
"Happy Drains sent someone round immediately, even though it wasn't an emergency and they swiftly diagnosed the problem and fixed it. Really fast and efficient service, polite and reliable. Really recommend!"
Blocked drain
"My drain was blocked and even though it was a private drain Thames Water didn't clear it. Happy Drains came out within 24 hours and cleared it in a matter of minutes. It turned out it was blocked on my Neighbours property but that wasn't a problem. Happy Drains were very helpful explaining about the private drain. Price seemed very reasonable at £95+VAT compared to some figures I saw in others reviews for different companies. I would definitely use Happy Drains again."
Blocked drain
"Rang Happy Drains at 930am. I was promised a visit between 10 and 2. Gordon came at 1030am. Drain clear by 1045am. Tidy, polite, efficient and effective. Second time I've had Gordon (in 4 years). Excellent service at good fixed price."
Drain flushing
"Arrived on time and was very polite and professional. Did what he needed to do with the minimum of fuss and explained what he had done along with verbal recommendations as to the next steps. This was followed up promptly with an email report."
Blocked Drain
"From initial contact with excellent customer service, to completing the work including a very reasonable price, everything was absolutely outstanding. Felt we were in safe hands from start to finish. The drain to be cleaned had 30 years of fat to be cleared the problem was identified quickly and completed thoroughly, an advantage of having the correct technical equipment and skills. I have no hesitation in highly recommending Happy Drains to any prospective customer."
Overflowing Sewage
"We emailed at 6:30am and Happy Drains were on site at 10am and the problem was fixed in just under an hour."
Residential drain unblocking
"When I found my outdoor drain was blocked and overflowing, and it was not something I could clear myself, I called companies for quotes for the work to be done. One company gave me a considerably higher quote than Happy Drains, and based on what I had seen about happy drains and it's reputation I chose them. They arrived promptly The problem was amazingly swiftly solved and I had a good chat with them afterwards about future drain issues etc. I would happily recommend this team to anyone who needs such work done."
Clearing a blocked manhole
"Tommy was excellent. Rang and got a same day appointment. Phoned ahead to confirm arrival time. Unlocked the drain quickly with a rod but followed up by jetting the drain to make sure it was entirely clear. Provided a number of good tips on how to avoid future blockage. Tommy was polite friendly and very efficient. "
Drain clearing
"After hours of trying to clear a blocked drain I rung Happy Drains. Nice guy arrived half hour after a phone call to say he was on the way at the agreed time of booking.I was amazed at how quickly the jetter cleaned my drains and cleared any blockages . The price was favourable .Thank you Happy Drains , I will never bother struggling again"
Unblock Outside Drain
"The only thing they drained was my bank account for a £75 plus VAT call out charge. However in all fairness they are a business not a charity and it's not their fault at least they turned up and attempted to unblock it on a Saturday as well (I called them same day) very responsive! It's now an Anglian Water problem."
Toilet unblocked.
"Gentleman who came was very friendly and polite, will definitely use again and recommend to family and friends. Good value for money in comparison to other companies that I got quotes from and was able to come the next day."
Drain Clearance, blocked toilet
"Excellent, polite, efficient quick work. All done to timetable first advised"
Clearing blocked drains outside
"The booking experience was one of the best we have ever had. Friendly, efficient and prompt. The engineer was on time and sorted out the problem very quickly. He was polite and very friendly. We were left impressed by this company and would not hesitate to recommend them."
We had our kitchen sink drain pipes unblocked.
"I couldn't stress just how amazing Happy Drains are. Extremely efficient. They kept in contact and explained everything over the phone first. Then the lovey gentleman they carried out the work was very considerate to my brother's learning difficulties. And explained everything to him. I am extremely grateful for the work that was completed that day."
Unblocking kitchen sink
"Great service. Very quick turn around (called at 09:30 and the plumber was on site at 12:00). Polite, and efficient. Got the job done in 40 mins. Would recommend."
Blocked bathroom sink
"The plumber was very polite, very efficient and very helpful. He was very respectful of the property and did an excellent job"
Unblocking a kitchen runaway.
"They arrived within the stated timeframe, the man explained the problem and how he would deal with it. The work was done swiftly and satisfactorily. Wouldn't hesitate to call them again if necessary or to recommend them to anyone else."
Drain unblock
"Tommy was prompt, polite and resolved the issue. He called me the day before and confirmed the exact time he would arrive. Job completed with minimum fuss. Very happy with the service."
Blocked Drains
"Very pleased with Happy Drains. Contacted them and they were out the same day. Reasonable cost and the quote was upfront meaning no hidden fees. Tradesman was very polite and sorted out the problem very speedily"
Blocked wash hand basin
"Contacted Happy Drains about a blocked wash hand basin.They responded immediately,arranged for a technician at a set time and promised a phone call 30 minutes before he arrived.It all worked perfectly and he rapidly sorted the blockage and in fact the sink drains better than it has done for 25 years. The service from start to finish could not have been improved and I would not hesitate to recommend Happy Drains to anybody"
Blocked drain
"Very efficient, polite and reliable service. Also very reasonable prices."
Cleared blocked drain
"Was on time - phoned when on the way - and did the job professionally "
Overflowing blocked outside drain
"I am very pleased with the service from Happy Drains! I decided to go with you as the price given over the phone was made clear from the beginning and no hidden fees, also payment was easy and straight forward. BIG thanks to the man who came out to fix my drain he was excellent, very professional, polite and did a great job. Thanks "
Clearance of blocked foul drain
"Very prompt response to initial call. Drainage tradesman was polite, professional and very helpful. Also advised on further action regarding main sewer. "
Drain totally blocked
"Happy Drains have been amazing from start to finish, the lady on the phone was super helpful and booked us in as soon as possible. She also gave us a quote on the phone and promised it was a set price which was great (I had to double check as it was almost half as much as another company's quote!) Our engineer rang half an hour before arrival as promised, was such a lovely guy I can't thank him enough for doing such a thorough job! He even spent time talking to our neighbours to check the blockage wasn't effecting their houses! 100% recommended"
INitially cleared blockage but found root mass in the sewer so cleared that as well
"Not used this company before but when I was unable to clear a blockage in my sewer line I gave them a call. They were responsive and the engineer just got to work, identified where the sewer ran then blasted it clear. The sewer was running again within 15 mins. The knowledgeable engineer said he believed there were roots in the sewer as he could "feel" them. A camera run showed the root mass and where located. He blasted the roots from the inside then found that the majority were ingressing through the side of the sump on one of the manholes so cleared those too. Highly recommend this company"
1st time customer - Excellent experience
"1st time using Checkatrade. Polite and efficient experience from beginning to end, with clear/ transparent pricing + quick availability of plumber. I chose to use Happy Drains... who were available same day to unblock kitchen sink. Damian from Happy Drains was friendly and cheerful, but always polite and professional and persistent with unblocking drain. Damian had a powerful acqua vac that was required to unblock the drain. Not an easy job, but Damian persisted and determined to get job done. No surprises with charges...exactly as quoted and very reasonable. Recommended."
Removing a problematic drain trap
"Had Happy Drains out to fix a sewer line trap that was blocking regularly and causing us much grief. It took a couple of goes to diagnose the issue, but then we got a very reasonable quote compared with other providers. The job involved lifting our garden paving and digging up the soil to remove the trap. On the day, the team were very courteous, explained everything (in detail . . .), and left the area clean and tidy - also going above and beyond by fixing some other minor problems. It's too soon to say if the drain issue is fixed forever, but I was delighted with the service as received."
Surface water drains needed clearing as they were backing up in heavy rain
"Arrived on time, asked about the issue, inspected the access, cleaned from both points of access and cleared a build up of silt and some ingressing roots as well and checked the drain was free flowing No mess, fuss or trouble - totally professional from start to finish - have already recommended to others - first class allround"
Drain unblocked
"Fantastic service by Neil today. Sorted the problem efficiently and quickly. Neil was friendly, helpful and very knowledgeable and I would definitely use Happy drains again based on the excellent service I received today."
Blocked drain
"The men turned up and got on with the job straightaway. They were very polite and very helpful. I was very pleased with their work and the fact the drain was unblocked"
Clearing a drain in my light well.
"Very prompt and efficient service. Conner did an excellent job and cleared my slow running drain in no time at all. No problems since."
Blocked bath drain.
"Quick response to request. They were able to get someone out in under a day. Very polite and professional gentleman was Justin. Quickly diagnosed the problem. Kept us informed through out his visit. Drain unblocked in under 30 minutes. We would recommend him."
Drains and stack pipe unblocking
"Really good experience. Very polite and professional. Slightly odd reason for a blocked drain (surprisingly tiling cement was blocking the base of the stack pipe), but the Happy Drains colleague came and cleared the blockage for me. They did a great job. Easy to deal with and made the process really smooth. Good pricing too. I'd happily recommend them and use them again"
Unblocking a foul waste pipe outside the house
"He kept us informed by phone when he was going to arrive. He was extremely cheerful, very practical and had everything done within no time. If I ever need this sort of service again, I would definitely use Happy Drains again. Professional, completely honest and swift."
Blocked drain
"We rang Happy Drains and were told someone would come round the next day and he arrived promptly at 8.30. He got straight to work and the drain was cleared. He cleared away all debris and swept and washed the patio where it affected. Excellent service and friendly staff."
Blocked drain
"Amazing service. I couldn't recommend these guys highly enough. I don't have his name but the young man who came took well over 2 hours to fix our problem which had accumulated over 40 years. He kept everything tidy, was courteous and professional and just when I thought we were going to be left with a major problem his persistence & experience saved the day. "
Blocked drain
"Fantastic, prompt service, our engineer was extremely thorough and very friendly. Would highly recommend! Thanks."
Blocked toilet
"Well done Tommy (and the whole team) for a great service and transparency on when to expect someone and on pricing. Was able to fix the issue simply, quickly and without fuss."
Drains Blocked
"Very Pleased with the service provided by Happy Drains - I've use them before because they are so good, quick and efficient - Oh and very reasonable compared to some Drain Cleaners we wont name them but you'll know who I mean. Happy Drains were out the day after Id emailed to say I had a problem with my outside drains completely backed up - not a pretty sight. They kept me advised when they were arriving and what to expect - the engineers were both very able and very friendly - they had the drains unblocked very quickly and with minimum fuss. Highly Recommend - I wouldn't use anyone else."
Drain clearance
"Excellent and friendly communication from the office and from the person going the job. Quick, courteous and got everything sorted for me. Couldn't ask for more really, just professional, competent and happy to help."
Unblocking outside drain
"Very speedy response and call out. Arrived promptly, with updates on arrival time. Polite and friendly, putting the 'happy' in Happy drains! Identified and fixed the problem, tested and cleared up and gave some useful advice for regular maintenance and long term plans. Good work."
Clearing blocked drains
"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."
Unblocking of drain
"Excellent service, on my doorstep within 90 minutes of making them aware of problem. Work completed thoroughly and tested after. "
Clear my kitchen drain
"Same day. Curteous, knowledgeable local. Fast , clean, very pleasant guy. Invoice follows. Price as quoted, would highly recommend."
