Reviews

Just a few of our thousands of excellent reviews…

Highly rated at Checkatrade!
5980 reviews 9.76 out of 10

Drain unblocked without an issue

"Noticed a blocked drain over the weekend. Booked an appointment for Monday and the guy did it professionally. It turned out to be a slightly bigger job as the blockage was in the neighbours drain so the guy helpfully unblocked their drain as well. Would definitely recommend this company and I will be using them in the future too. "

Toilet Blockage Removal

"I've used Happy Drains a few times to unblock drains and toilets. It's always a quick and friendly service"

Drain blocked

"Cleared drain and came back with recommendations, would use again"

Very prompt and professional service.

"Very prompt and professional service. Got the job done with minimum of fuss and was very friendly and informative."

Clear drains.

"Happy Drains Ltd responded and attended very promptly - Drains were cleared and are now very happy."

Kitchen drain Blocked

"I had a big block on my kitchen drain. My kitchen is the result of a garage conversion with long drains and hard access. Happy drains came after a few hours from my call and fixed the problem. They had to open an access on the laundry and charged a reasonable amount to do that. Very happy and would call them again!"

1st time customer - Excellent experience

"1st time using Checkatrade. Polite and efficient experience from beginning to end, with clear/ transparent pricing + quick availability of plumber. I chose to use Happy Drains... who were available same day to unblock kitchen sink. Damian from Happy Drains was friendly and cheerful, but always polite and professional and persistent with unblocking drain. Damian had a powerful acqua vac that was required to unblock the drain. Not an easy job, but Damian persisted and determined to get job done. No surprises with charges...exactly as quoted and very reasonable. Recommended."

Blocked Drains

"Tommy was very polite and I couldn't have wished for a better service. I would highly recommend Happy Drains "

Outside drain blocked

"Called about a rental property late afternoon, was answered straight away. They were there the next morning. I wasnt there but tennant says was happy with tidiness and courtesy. "

Unblock Outside Drain

"The only thing they drained was my bank account for a £75 plus VAT call out charge. However in all fairness they are a business not a charity and it's not their fault at least they turned up and attempted to unblock it on a Saturday as well (I called them same day) very responsive! It's now an Anglian Water problem."

Cleaning out drains & clean-up

"Wonderful service. Super friendly customer service, who picked up immediately and got me booked in, they were flexible with timings. They came on time, were quick and efficient and left everything tidy and clean. It was a difficult and smelly job since the drains were very blocked up. SO appreciate the wonderful service, could not recommend more!"

Clearance of blocked sewage pipes

"Contacted Happy Drains with a full description of the problem. An appointment was arranged. I was supplied with a list of services and prices. I was contacted on the day giving me a time of arrival. William carried out the necessary work quickly and efficiently. He was very knowledgeable and gave useful advice. Happy Drains is a great company to deal with from start to finish with no hidden costs. I would highly recommend them."

Blocked drains

"Alex showed up to the house, had a quick look and knew what the issue was and how to proceed. He was quick with clearing out blockage and made sure that everything was running smoothly. He was very helpful and gave us good tips to ensure we don't have another blockage. Would definitely use them again and recommend to others. "

Blocked Soil Pipe

"This is a great Company. I called them at 10.30am to request a visit to sort out a blocked toilet system at my daughters place and the Engineer arrived at 3.00pm (within the time slot initially given). Within minutes he (Luke) had identified the issue and not long after, the blockage was cleared and a working toilet was restored. I would recommend these guys to anyone seeking a prompt service, provided by people who know exactly what they're doing."

Blocked outdoor drains.

"Checked all drains and cleared as discussed. Good communication all the way through and spoke us through it/ took pictures. Turned up on time as booked - good communication. Efficient service, reasonable price too. "

Blockage in ground floor wc

"The work was carried out very professionally and the problem was investigated to resolve the cause of the blockage. The final report was very detailed to explain the issue after completion of the work, which was very helpful to understand the problem. Images of the work were taken and sent in the final report with detailed actions taken. The team at Happy Drains kept me informed throughout the day of any issues."

Blocked drains

"This was carried out for my 87yo mother, who lives 200miles from me. Your plumber was fantastic and really put my mother at ease. He was kind, understanding of my mother's vulnerability and highly professional. He went way beyond what might normally be expected. In an age where the elderly can be taken advantage of, I can only highly recommend Happy Drains as top class and value for money. "

Sewage drain unblocked

"Cannot recommend enough. Called and had appointment for the next morning. Jason called to confirm he was 20 minutes away, arrived promptly and the issue was solved within 20 minutes! He explained clearly what the issues were. Excellent service from start to finish. Highly recommend 😁?'?"

Blocked drain

"Good customer service, quick to respond and resolve the issue. Will use again "

Foul drain needed unblocking

"Happy drains kept in touch from the 1st contact until the job was done.Very reliable job done very well, quickly and very tidy.Got in touch before payment was made as job was for my elderly mother.Definitely recommend "

Drain unblock

"Great service from start to finish. Ordering the service was easy with the online form. The contact phone call early in the morning to confirm that Happy Drains rep would be with us between 0800-1200 was very comforting. The engineer himself was extremely professional and cleared the blockage very quickly. He then cleaned the whole system and ensured we had no other issues before he left. The cost of all this was very reasonable considering other comparable companies. Please pass on my thanks to all concerned. ?'??'??'?"

Blocked Drains

"I had a blockage in my sinks. I called Happy Drains and they were able to arrange for one of their team to visit me that very same day. The team were very knowledgeable, identifying the issue straight away. They fixed the blockage very quickly. All in all a great service and would highly recommend."

Simple gully clearance.

"Very prompt service and reasonable price. Helpful help desk too - very impressed."

Clearing out storm drains on sunken patio

"Very pleased. Harry arrived and assessed problem. Very honest and told me he could only guarantee a 50% sucess rate. On completion he seemed as happy as I was that the issue was resolved. Lovely personable guy. Thanks"

Block drain outside was cleared quickly and effectively

"Our engineer was professional and friendly who listened to me explain fully before suggesting what he believed the fix was. He carried out work quickly and came to explain what he'd done and why"

Cleared a blocked drain

"Telephoned ahead of visit and arrived promptly. Very polite and informative offered follow-up advice and a new quote but wasn't pushy. Would definitely use again."

Great service

"Quick call out, great customer support and problem drain fixed quickly at a fixed price. "

Excellent Service

"I had a blocked exterior drain that was backing up into the house and needed an emergency call out. I called for a quote and Happy Drains called me back to say they couldn't get out to me due to unforeseen circumstances but were Happy to talk me through clearing the blockage over the phone. 10/10 service!"

Blocked kitchen sink drain

"Just a simple and excellent service in and out within 45 minutes.Highly recommend them."

Blocked drain

"The men turned up and got on with the job straightaway. They were very polite and very helpful. I was very pleased with their work and the fact the drain was unblocked"

Clearing of bathroom drain.

"Exceptional experience with this company! The booking process was seamless. Communication with the company was very clear on scheduling and having costs upfront meant no lingering worry on the final bill. Work was done quickly and the technicians were very professional. Payment was smooth as well (was able to use Apple Pay). Will definitely get my business again if needed and will recommend them to anyone else in the same situation."

Sewer pipes & investigation.

"A mucky job which was carried out very efficiently by Tony. He arrived on time on the appointment day, no faffing about. I was kept in touch with photos and any recommendations for the future which I could actually 'talk' with someone to discuss this. The office/booking team (Emily) extremely efficient and friendly. Reasonable price too. A good team and a handy number to have in your phone!"

Unblocked a kitchen sink waste pipe

"The company was quick to respond to my initial call. The job was completed the following afternoon taking less than 15 minutes to complete. The technician was very polite and helpful. There was no call out fee or a dodgy plumber shaking his head for five minutes, making you think you've got a massive crisis on your hands. I will use this firm again in the future without doubt. "

kitchen drain completely blocked

"Their service was exceptional. Very professional, and they solved the most important problem! Considering that two plumbers and Thames Water visited us but only tried to rush and squeeze extra money, resolving the problem partially. "

Blocked Drain

"End to end customer service is excellent, Chris the engineer was brilliant! very knowledgeable and honest, has saved me thousands of pounds by providing an alternative solution to resolve the issue, would highly recommend Happy Drains again and they will be doing my further works, thanks for the excellent service!"

Drain blockage cleared

"We had a rapid response to our online enquiry and an appointment was booked in for a few hours later. We had a phone call informing us that they would arrive within 14 minutes and they did! The outside drain was unblocked and cleaned through very thoroughly. We were very impressed by the prompt and efficient service especially the day before Christmas Eve. "

A blocked drain under the bath

"This is the third time I've used Happy Drains and I cannot praise the company enough! You can book online - I booked on a Saturday for a Monday slot. Inc redivly helpful, friendly and reliable. They take photos of the job and explain what they found and how they fixed it - honestly a really brilliant company!!"

External drain unblocking

"Excellent, speedy service from a friendly, knowledgeable drainage engineer. Happy Drains will be my choice next time."

Back garden drain unblocked

"The challenge was to unblock my drain in the back garden with no rear access. All equipment needed to be brought through the house. It was too much of a risk to use a pressure washer for a single crew. However the engineer fully cleared the drain using his available tools/ equipment."

Trustworthy drain cleaning/unblocking

"I emailed Happy Drains in the morning and was emailed back with a very competitive fixed price quote. On accepting the quote I was called and told they could be with me that afternoon. I then had a call when they were 30 minutes away. Extremely efficient service that went beyond what was expected. Everything was left clean and was finished within an hour . A happy company with great people. Deal with confidence."

Drain clearance

"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."

Excellent service. Couldn't be faulted.

"Alex phoned in advance. Arrived on time, explained what he'd be doing and then delivered. The partial blockage in the kitchen sink was professionally removed he tested the flow and cleared up after the work was completed. 100% recommend Happy Drains. A very good value price, too. "

Clear blocked drain and manhole and identify the cause

" Company quoted a fixed price, the engineer arrived the following day as promised and professionally fixed the fault. Very happy with the service."

Toilet and drain blockage

"Chris arrived during the time that he advised and was courteous and professional. He cleared the blockage and checked to ensure there was no remaining debris. Highly recommended and would definitely call again."

Drain unblocking

"Did the job as requested. Communicated well throughout the process. Cost as quoted."

Drain clearance

"I have used Happy Drains before, and again they provided an excellent service from the original phone call right up to the finished job. We were out when they arrived, and just got back after they finished, but after a mobile phone call they proceeded immediately. Everything was tidy, clean and in place on our return, so if you have a problem of this nature, I can honestly recommend Happy Drains 100%. Finally the cost of £114 was real value for money."

Investigate and Clear External. Blocked Drain

"Was a great experience. Easy to organise. A touch late on the day but was kept informed.. Joe was great where he turned up. Explained everything and didn't upsell unnecessarily. Was efficient, polite and friendly. Great all round. Nice report/record at the end of it. Great contrast to some of the trade service experiences that you can have quite often. "

Exterior Drain Unblocking

"Called Happy Drains and their guys came within a couple of hours. Excellent, friendly guys who sorted the problem, checked all was running well and cleared debris."

Supplied and installed 2x patch liners and to carry out flush through via jetting.

"Very professional, courteous & amenable.. special thanks to Gordon & Tommy who carried out the works. Highly recommended!"

Clear Kitchen Drain

"Very polite from asking if it was okay to park on the drive to explaining what the problem was, what he planned to do, showing the camera footage & clearing up & explaining guarantee. Invoice came through with amount advised. Would definitely use again. "

Use this company

"8am rang company 10am engineer arrived 11am job completed and cleaned up.I would recommend this company without a doubt reasonable cost for the service.we do not get that very often "

Drain unblocking

"Having used Happy Drains services a few years ago at a previous property, I called them again to sort out a blocked drain at my new home. The plumber came out the next day and resolved the issue quickly. He explained everything throughout the process and was very thorough. Their service is very reliable and reasonably priced and I wouldn't hesitate to recommend them. "

New frame & drain cover plus cement surround

"Lovely company to deal with. Friendly helpful staff. Contractors arrived on time & delivered exactly what we'd booked. Even though it was just drain cover it was finished off really nicely. Looks nice & smart again now. Thank you! "

Blocked drains to whole house

"Called the mobile telephone number for Happy drains which was answered immediately, they called back with a slot 5 minutes later and 1 hour later the engineer turned up and did a fantastic job, The drains to our complete house were unblocked. Engineer was polite, professional and knowledgeable, we are delighted with the service that we received. Would highly recommend the company"

Blocked outside drain

"I phoned Happy Drains where the office manager arranged for a service call within a couple of hours. The two men arrived in no time, and took measures to clear the significant blockage, with diligence and humour. Efficient office management, alongside the job, with appropriate contact by email and messages, through to Invoice. Very pleased with the whole service. "

Unblock a Toliet

"They were very good, They 100% aright. they thanked me for using them which I though was nice."

Blocked soil stack/drainage

"Thank you for a swift and professional service you provided to us, from the phone call handling to the engineers who attended our property. The area was left clean and tidy.The price was fixed and discussed on the phone Thank you "

Blocked drain

"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"

Blocked waste pipe

"I would highly recommend this company. Very professional and friendly booking process and engineer arrived when they said they would. Fixed the issue and cheaper than the price quoted by one the national firms! "

Excellent company

"Very efficient team, very polite, came early, did a great job! "

Unblocking of drain/sewage pipe

"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"

Unblock Drain

"Communication was before & after the work. Wayne was very friendly & did an excellent job."

Serious blocked toilet

"We hv a great and professional service conducted by Mr. Damian (at Sutton) under Happy Drains company this morning .. Damian is so professional and patient to fix our serious blocked toilet within 45 mins .. great job ?'??'?. B. Rgds / wendy "

Clear a blocked drain

"Wow what a great service! Messaged Happy drains at about 6pm, an engineer was round about 9.30am the following morning. He identified the problem quickly, cleared it out and implemented a solution to stop it happening again. Cost was very reasonable and as quoted. Very courteous and Knowledgeable engineer. Would 100% recommend Happy Drains."

Outside patio drain unblocking

"Turned up quickly and sorted out a blocked patio drain. Checked the flow into the drain system, tidied up and left. Very happy."

drain clearing

"Happy drains were so easy to work with and to organise the job. The engineer who came out was very friendly and did a great job - I will definately use Happy drains in the future"

Outside drain blocked

"Fab service was unblocked within minutes and very friendly service highly recommend "

Blocked domestic manhole

"From the moment I picked up the phone to contact someone about the blockage to the work completed the service was exceptional. Kelly knew what work I would need doing with my frantic explanation and calmly and professionally advised she would contact me back with an update. 10 minutes later I was told I could have an engineer in as little as 2 hours. The engineer arrived promptly. Professional, friendly service carried out with honest and transparent future care advice. Was able to easily Apple Pay an hour later for service following my invoice. No hidden fees. Cost was as advised. Very happy."

Clearing blocked drain

"Very professional approach to addressing a challenging job efficiently. "

Drain/Sewer Clearance

"Very friendly and helpful from start to finish, Logan arrived in the allotted time, he was very friendly and respectful completed the Job. Couldn't be happier with the service received "

Unblock sewerage pipe in garden.

"Super quick response to enquiry, came next day and cleared blockage. Knew price as well. Personnel were courteous, helpful and efficient. Would highly recommend. Thank you very much."

Efficient and professional work

"We are very pleased with Happy Drain's work. They arrived on time. Identified problem and got to work straight away. The drain was unblocked within half an hour. Thank you. "

Kitchen drain Blocked

"I had a big block on my kitchen drain. My kitchen is the result of a garage conversion with long drains and hard access. Happy drains came after a few hours from my call and fixed the problem. They had to open an access on the laundry and charged a reasonable amount to do that. Very happy and would call them again!"

Clearing stagnant, blocked gully/drain

"Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable. "

Blocked external drain

"I had a blocked drain (external to the property). I previously had someone to look at and they explained that the drain had likely collapsed and quoted to fix (over £1k). I thought I would double check. Happy Drains visited and drain was clear within minutes (blocked trap) with no requirement to dig up garden and replace drains (or use a camera). 60 day guarantee inc in case it blocks again. Engineer was polite, friendly, cleanly dressed and professional. As he said 25 years of experience. Great job, highly recommend (and I will be recommending further)."

Blocked drains

"Turned up on time. Go5 the job done very quickly and professionally. Would definitely use again if needed."

Jet washing rainwater drain

"The job was done quickly and thoroughly by Derick who was polite and considerate throughout."

Blocked bath drain

"My bath wasn't draining so I sent an enquiry to happy drains. The contacted me within an hour and booked to come and take a look the same day. They arrived during the given time slot, identified the problem and fixed it all within half an hour. Very happy with the service and would use them again. "

Blocked bathroom toilet

"They could not clear it initially so went outside and cleared the drain which they didn't need to (as that should be a Council responsibilty) - would recommend this company every time"

Fast friendly service

"Communication was especially good--Emily in the office is very friendly and efficient. It was easy to make an appointment and my drain was cleared the next day!"

Kitchen Gully Cleared

"Fast and reliable service, called at 9am and engineer was at my property within 2 hours. The engineer was super friendly and explained the reasoning behind our issue, whilst tidying up after himself. Very reasonable pricing too. Would recommend. "

Fast Effective Drain Clearance

"Damian arrived promptly and cleared the blocked drain quickly and efficiently. He also provided some useful feedback on the cause of the problem. Based on this experience I would recommend this company."

Clogged kitchen sink pipe

"I was really glad with the service that they provided. They just sent someone the same day that I called ,and they were able to unclog the pipe within the same day. I was really happy, I wished that I would've called them sooner as I was trying for over a week to clear it myself without getting any results... and I also was really happy with the customer service and their payment method, It was really easy to pay with the link that they sent me and they charged me the amount that It was agreed by phone, without any extra fees... I definitely recommend it to everybody "

External drain clearance

"Very happy with the service I received. It wasn't a straightforward job but the guys didn't give up and eventually managed to clear the drain. They were exceptionally polite and professional despite the freezing temperature and rain. I would highly recommend this company "

Kitchen external drain blocked, and now it's now.

"Good communication from the initial call, though to the engineer updating us on his arrival time. Quick clean job, a very professional service."

Highly recommend

"I used Happy drains to survey the drains of the house I bought in Kew Gardens SW London. From the initial phone call they were professional and efficient and friendly. The guy turned up on time, very professional and knew his stuff. Turnaround of the report was super quick, it was comprehensive, and included video and was easy to share with the estate agent . It gave me peace of mind to continue with the purchase. They were competitively priced and I would highly recommend "

CCTV Drain

"Patrick came out to our property to do a CCTV drain inspection. He was so knowledgeable and friendly, nothing was too much hassle. Would absolutely use Happy Drains again based on my experience today. Thank you! "

Unblock drains outside

"From making the enquiry to the finished job a very professional service was given. My booking was confirmed by phone. The team rang me to give me eta on arrival they got on with the job immediately . Cleared blocked drains and hosed down leaving everything clean and tidy. Ten out of ten service and good value "

...for more great reviews visit Checkatrade >

Is your property served by a septic tank or a sewage treatment plant?

If so, are you aware of all the off-mains drainage environmental and building regulations?

More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?

Find out how Happy Drains can help...

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