Complete drainage services
Whether you need a blockage clearing or a drain repaired, a CCTV survey to establish the root cause of a drainage problem or you’re looking to install a septic tank, you’ve come to the right place.
Your drainage problems solved
Many everyday substances and household objects can cause your problems for your drains. From blockages caused by fats and oils, dirt or foreign objects, to more serious problems like collapsed drains caused by subsidence or even tree roots.
Trust us to get your drains fixed fast.
With a huge amount of experience in drainage, you can expect one of our experienced drainage engineers to provide you with an excellent service at a clear, fixed price – no hidden costs or nasty surprises. For drain repairs, you buildings insurance will often cover the cost of any work required, something which we can arrange for you for your convenience.
We have been in the business for 25 years and have seen it all, fixing everything from family homes to royal palaces. Our engineers are local and available 24 hours a day, so no matter when you find yourself in a drainage emergency, you can be reassured by the fact that we’ll get there as soon as possible and provide the repairs needed. From water jetting to CCTV surveys to diagnose a more complicated matter, we’ll be able to help.
Safety a priority
We put you and your family’s safety first. We aim to get any drainage problem sorted as quickly and safely as possible, returning your home back to normal.
We also work hard to ensure that problems do not reoccur, advising on preventative measures on your drainage system to ensure good working order for times to come.
Blocked drains? Bad smell coming from your drains?
We’ll get your drains unblocked and cleared in no time. Whether your drains are starting to smell or the water drainage is taking longer than normal, we can help.
Here at Happy Drains, we have a huge amount of experience in all aspects of drainage and can clear all kinds of blockages. From manually clearing a blockage to providing the more long-term solution of high power drain jetting, you can be sure to receive an excellent service from our engineers.
At Happy Drains our drain unblocking service comes where we think appropriate complete with a FREE CCTV inspection*. This service allows for our drainage engineers to get to the route of the blockage, identifying the cause of the problem rather than simply dealing with the symptom.
Carrying out CCTV inspections can sometimes prevent unnecessary works and disruption. This enables us to locate and identify the problems.
Should a formal and full written report with evidential pictures become a requirement, say for i.e. house buying or an insurance claim, this service will efficiently be undertaken by Happy Drains to drainage industry standards using the latest industry software and CCTV technology with best practice.
* Free inspection is a CCTV inspection ‘look see’ identifier visual only, without technical reports, recommendations or quotation.
Whatever the drain problem…
We can send a contractor quickly to handle the emergency and identify the cause. Then, if Happy Drains is handling your insurance claim, we submit your claim to your insurance company, agree the quotation, and arrange for the repairs to be carried out.
Everyday problems handled by Happy Drains…
These are typical drainage and sewage problems we work with every day:
- Blocked or broken drains
- Clogged or broken pipes
- Cracked or leaking drains and pipes
- Overflowing or leaking septic tanks and cesspits
- Overflowing or blocked drain pipes
- Broken or blocked sewers or sewage pipes
- Problems with shared drains
- Blocked toilets and blocked showers
- Bad smells
- Longitudinal cracking in drains
- Collapsed drain
- Fractured drain
- Failed or broken soakaways
- Tree roots damaging drains
- Cutting out tree root mass from drains
- Ditch drainage problems
- Bellied pipework
- Bellied drain
- Ground movement causing drain problems
- Vehicle activity affecting drains
- Concrete, cement or builders’ rubble in drain
- French drainage problems
- Land drainage problems
- Joint displacements and multiple joint displacements in pipes and drains
- Build-up of fat, grease, or detergent in drains
- Pitch fibre pipework problems
- Deformed pipework
- Water level problems
- CCTV-controlled cutting problem
- And more!
CCTV Survey – using technology to solve your drainage problems
Just need a CCTV Survey?
You may be moving house and want to verify the condition of the new drains, or planning improvements to the property which depend on the suitability of the existing drains. Either way, our contractors are available to do CCTV Surveys independent of our Drain Unblock and Claims Handling services. Just call us to discuss your needs.
The fee for a CCTV Survey and Report starts from £185 + VAT (£222 inc VAT), although once we understand the scope of the required survey we can provide you with a CCTV Survey quotation.
Need a CCTV Survey as part of a Drain Unblock?
If we have undertaken a ‘look see’ CCTV Inspection, you may find that you have cover by your building insurance for the damage found in the inspection. At that point you can if appropriate instruct us to handle the claim for you. We will then carry out a CCTV Survey and Report which will be forwarded to your insurance company as part of our Claims Handling service. From the survey report we can see exactly what’s wrong, and work out the simplest, quickest and most cost-effective way to put right any structural problems. This helps avoid the cost and disruption of digging to find a problem.
We use information from our no-obligation survey in our report to your insurance company. Then we’ll deal with the insurance company for you, allocate a local contractor to do the repair work, and get your claim paid.
Who are Happy Drains?
Practical know-how: Happy Drains was set up by a team of experienced business people and drain specialists. Drawing on more than 25 years’ practical experience in the drainage, sewage clearing and repair business, Happy Drains’s experts provide a professional service to householders, businesses and insurers.
Covering the UK: Our call centre is based in the UK and staffed by a team of specialists who will understand your problem. Please Contact us if you have any questions.
When you call Happy Drains about your drain or sewer problem, we can tell you the standard fee for unblocking or resolving your immediate emergency. If you’ve used our Drain Unblock service, this includes a free CCTV Inspection to determine if any damage exists.
If damage is apparent from the CCTV Inspection, and we believe the problem to be an ‘insured peril’, and you are covered by your insurance company for accidental damage, the next step is a CCTV Survey. We then manage your claim for you on a no win, no fee basis.
If you are insured for accidental damage and you authorise Happy Drains to manage the claim for you, in most cases you have nothing to pay (apart from any insurance excess you may have).
If you are not able to make a claim, you can choose to use Happy Drains’s contractors to carry out the repairs and pay for it yourself (we’ll agree a cost with you at the start). Or you can decide to have no repairs and pay only for the initial unblocking and CCTV Survey.
What is ‘accidental damage’?
These are typical problems likely to be covered under accidental damage insurance:
- Drains and Soakaways may suffer fractures from tree roots, ground movement, vehicle activity (traffic on a driveway, for example) or other pressure problems that cause ‘bellying’ and cracking of drains
- Cesspits and Septic Tanks can suffer cracks, leaks and collapses for many reasons, including tree roots, ground movement and vehicle activity
- Toilets and Drainage Inside the House can become blocked because of cracks and fractures caused by movement.
What might NOT be considered accidental damage?
- A blockage caused by flushing insoluble items like nappies and wet-wipes down the toilet
- Problems caused by vermin
- Damage caused by poor workmanship or faulty design
- Damage caused by wear and tear or gradual deterioration.