Which? Trusted Trader

Blocked drain? Get it unblocked FAST!

Complete drainage services

Whether you need a blockage clearing or a drain repaired, a CCTV survey to establish the root cause of a drainage problem or you're looking to install a septic tank, you've come to the right place.

Your drainage problems solved

Many everyday substances and household objects can cause your problems for your drains. From blockages caused by fats and oils, dirt or foreign objects, to more serious problems like collapsed drains caused by subsidence or even tree roots.

Trust us to get your drains fixed fast.

Competitive rates

With a huge amount of experience in drainage, you can expect one of our experienced drainage engineers to provide you with an excellent service at a clear, fixed price - no hidden costs or nasty surprises. For drain repairs, you buildings insurance will often cover the cost of any work required, something which we can arrange for you for your convenience.

Skilled engineers

We have been in the business for 25 years and have seen it all, fixing everything from family homes to royal palaces. Our engineers are local and available 24 hours a day, so no matter when you find yourself in a drainage emergency, you can be reassured by the fact that we'll get there as soon as possible and provide the repairs needed. From water jetting to CCTV surveys to diagnose a more complicated matter, we'll be able to help.

Safety a priority

We put you and your family’s safety first. We aim to get any drainage problem sorted as quickly and safely as possible, returning your home back to normal.

We also work hard to ensure that problems do not reoccur, advising on preventative measures on your drainage system to ensure good working order for times to come.

Blocked drains? Bad smell coming from your drains?

We'll get your drains unblocked and cleared in no time. Whether your drains are starting to smell or the water drainage is taking longer than normal, we can help.

Here at Happy Drains, we have a huge amount of experience in all aspects of drainage and can clear all kinds of blockages. From manually clearing a blockage to providing the more long-term solution of high power drain jetting, you can be sure to receive an excellent service from our engineers.

At Happy Drains our drain unblocking service comes where we think appropriate complete with a FREE CCTV inspection*. This service allows for our drainage engineers to get to the route of the blockage, identifying the cause of the problem rather than simply dealing with the symptom.

Carrying out CCTV inspections can sometimes prevent unnecessary works and disruption. This enables us to locate and identify the problems.

Should a formal and full written report with evidential pictures become a requirement, say for i.e. house buying or an insurance claim, this service will efficiently be undertaken by Happy Drains to drainage industry standards using the latest industry software and CCTV technology with best practice.

* Free inspection is a CCTV inspection ‘look see’ identifier visual only, without technical reports, recommendations or quotation.

Whatever the drain problem...

We can send a contractor quickly to handle the emergency and identify the cause. Then, if Happy Drains is handling your insurance claim, we submit your claim to your insurance company, agree the quotation, and arrange for the repairs to be carried out.

Everyday problems handled by Happy Drains...

These are typical drainage and sewage problems we work with every day:

  • Blocked or broken drains
  • Clogged or broken pipes
  • Cracked or leaking drains and pipes
  • Overflowing or leaking septic tanks and cesspits
  • Overflowing or blocked drain pipes
  • Broken or blocked sewers or sewage pipes
  • Problems with shared drains
  • Blocked toilets and blocked showers
  • Bad smells
  • Longitudinal cracking in drains
  • Collapsed drain
  • Fractured drain
  • Failed or broken soakaways
  • Tree roots damaging drains
  • Cutting out tree root mass from drains
  • Ditch drainage problems
  • Bellied pipework
  • Bellied drain
  • Ground movement causing drain problems
  • Vehicle activity affecting drains
  • Concrete, cement or builders’ rubble in drain
  • French drainage problems
  • Land drainage problems
  • Joint displacements and multiple joint displacements in pipes and drains
  • Build-up of fat, grease, or detergent in drains
  • Pitch fibre pipework problems
  • Deformed pipework
  • Water level problems
  • CCTV-controlled cutting problem
  • And more!

CCTV Survey - using technology to solve your drainage problems

Just need a CCTV Survey?

You may be moving house and want to verify the condition of the new drains, or planning improvements to the property which depend on the suitability of the existing drains. Either way, our contractors are available to do CCTV Surveys independent of our Drain Unblock and Claims Handling services. Just call us to discuss your needs.

The fee for a CCTV Survey and Report starts from £150 + VAT (£180 inc VAT), although once we understand the scope of the required survey we can provide you with a CCTV Survey quotation.

Need a CCTV Survey as part of a Drain Unblock?

If you've requested our Drain Unblock service with Free CCTV Inspection*, and you are covered by your insurance company for the damage found in the inspection, and you instruct us to handle the claim for you, then we will carry out a CCTV Survey and Report which will be forwarded to your insurance company as part of our Claims Handling service. From the survey report we can see exactly what’s wrong, and work out the simplest, quickest and most cost-effective way to put right any structural problems. This helps avoid the cost and disruption of digging to find a problem.

We use information from our no-obligation survey in our report to your insurance company. Then we’ll deal with the insurance company for you, allocate a local contractor to do the repair work, and get your claim paid.

Who are Happy Drains?

Practical know-how: Happy Drains was set up by a team of experienced business people and drain specialists. Drawing on more than 25 years’ practical experience in the drainage, sewage clearing and repair business, Happy Drains’s experts provide a professional service to householders, businesses and insurers.

Covering the UK: Our call centre is based in the UK and staffed by a team of specialists who will understand your problem. Please Contact us if you have any questions.

When you call Happy Drains about your drain or sewer problem, we can tell you the standard fee for unblocking or resolving your immediate emergency. If you've used our Drain Unblock service, this includes a free CCTV Inspection to determine if any damage exists.

If damage is apparent from the CCTV Inspection, and we believe the problem to be an ‘insured peril’, and you are covered by your insurance company for accidental damage, the next step is a CCTV Survey. We then manage your claim for you on a no win, no fee basis.

If you are insured for accidental damage and you authorise Happy Drains to manage the claim for you, in most cases you have nothing to pay (apart from any insurance excess you may have).

If you are not able to make a claim, you can choose to use Happy Drains’s contractors to carry out the repairs and pay for it yourself (we’ll agree a cost with you at the start). Or you can decide to have no repairs and pay only for the initial unblocking and CCTV Survey.

What is 'accidental damage'?

These are typical problems likely to be covered under accidental damage insurance:

  • Drains and Soakaways may suffer fractures from tree roots, ground movement, vehicle activity (traffic on a driveway, for example) or other pressure problems that cause ‘bellying’ and cracking of drains
  • Cesspits and Septic Tanks can suffer cracks, leaks and collapses for many reasons, including tree roots, ground movement and vehicle activity
  • Toilets and Drainage Inside the House can become blocked because of cracks and fractures caused by movement.

What might NOT be considered accidental damage?

  • A blockage caused by flushing insoluble items like nappies and wet-wipes down the toilet
  • Problems caused by vermin
  • Damage caused by poor workmanship or faulty design
  • Damage caused by wear and tear or gradual deterioration.

 

Sewer Pipe Responsibility

Today's Checkatrade Reviews...

10 out of 10 at Checkatrade!

Outside drain unblocked.

"Appointment booked on the spot. They were very accommodating regarding time. Engineer arrived on time, was courteous and friendly. Job completed in less than an hour and tested to my satisfaction. Would definitely use this company again."

Unblocked severe bockage in drains in garden and front of house

"Excellent company. I already gave feedback yesterday because I had messed them around by double booking two companies to do the work and they did not charge me for having come out unnecessarily. Then having sent them away, we discovered the other company could not unblock the drain! I called Happy Drains back again the same dya and they came very quickly and did the drain and only charged me the original quotation despite having been to the property twice as a result of my own mix-up. Fantastic service. Can't praise enough (no connection to them, simply a delighted customer)"

Kitchen sink drain unblocked.

"Very professional job carried out at the agreed price and time."

Drain unblocked in rear garden.

"I called up from York to ask if the drain in my rented property in London could be cleared as soon as possible as it was apparently causing serious problems. They told me this could be done within the hour which was wonderful! As far as I know, they left the area tidy and were courteous but naturally I wasn't present. I am entirely satisfied with this service."

Drain blockage.

"Got details through internet search. Local company ( as I like to support local ) easy to book and price, time appointment day all agreed and all clear. Good service. I was told they would turn up before 12 and would be phoned 30 minutes before arrival. This happened and they arrived at 10 perfect. Guys were polite, professional, completed job with no fuss and left with a good job done all tidy and payment as agreed from booking. Would not hesitate to recommend and use again. Thanks Andy from Hockley. Guys were polite, professional and tidy."

Clearance of blocked drain.

"I have scored this company ten out of ten because their whole service could not have been better."

Clearing of blocked drains

"Very pleased with the work. The trader turned up very promptly, did a thorough job and clean up."

Unblocked drain.

"Happy Drains Ltd are very reliable and efficient. They work tidily and clean up afterwards very well. They came within an hour of booking too. I have no hesitation recommending them."

H P jetting to clear blocked drains.

"Unblocked drain from man hole which had clearly backed up from other flats."

Cleaned drains to remove foul stench.

"Excellent work performed by a courteous and highly professional operative. I would have no hesitation in recommending your firm."

Cleaning blocked drain and removing disruption.

"Very helpful, efficient service. Very satisfactory, can not fault them."

Outside drain blockage cleared.

"Very prompt and friendly. Sorted the problem very efficiently and went out if his way to leave the yard tidy afterwards. I would definitely use them again."

Unblock gully.

"Pressure jetted pipe from drain to soak away. Have unblocked the pipe work."

Unblocked and cleaned kitchen sink main drain.

"Professional job, done with care and cleaned all splashes afterwards. Would recommend Happy Drains services!"

Outside drain unblocked and cleaned through.

"The operative arrived between the time slot provided. He was very courteous and worked efficiently and tidily considering the job he was doing. He offered advice on what may have caused the blockage in order to prevent it from happening again."

Unblocking external waste pipe.

"The engineer was very efficient, and he worked swiftly and diligently. He also took time to explain exactly what he was doing (without being too graphic?!) and made a horrible task much easier."

Blocked drain.

"Excellent service, brilliant staff, exceeded all my expectations. Amazing response."

Drain unblocked.

"Darren phoned half an hour before arrival, he was very quick in unblocking the drain, he was very clear in explaining what had occurred and was very polite and reassuring that he would sort the problem out, which he did!"

Replacement of domestic sewer pipe.

"Tyler and Scott were the guys who carried out the work, they arrived promptly at about 8.30 and where just finishing laying the last slabs when I arrived home at 4.45 to be honest apart from the fresh slabs ,they left the site as they found it, you would be hard pushed to know any work had been carried out. I would recommend these guys."

Unblocked and removed rubble outside drain

"Did a great job very polite went the extra mil. Very pleased with the service."

Blocked drain.

"Very polite and, being a company, delighted he cleared the drain for us quickly."

Unblocked outside drain

"Arrived very quickly polite, solved the blocked drain problem straight away, great job."

Blocked manhole.

"Quickly came out to fix the job. No complaints we always like to use Happy Drains for a blockage."

Blocked drain.

"Excellent service, they were able to attend the same afternoon. No fuss, no mess, no hidden costs, just excellent service. Thanks."

Huge boulder of congealed and solidified dishwasher tablets cleared from drain. Broken up and blasted through.

"We have once previously done this ourselves but this time our efforts were not successful despite several smelly and laborious hours of trying. With the equipment available for him to use, this was a fairly quick and efficient job for the professional. The price was fixed beforehand so there were no surprises. In the event of a future problem, we definitely won't spend hours trying to sort it out - we will just pick up the phone!"

Cleared drain blockage.

"Representative turned up on time, having called before to reconfirm appointment. Worked in a clean and tidy fashion whilst clearing the drain blockage. Gave helpful advice. Good service all-round."

Unblock outside drain.

"No delay in getting someone out. He arrived promptly, was very courteous and helpful. Dealt with the issue quickly and provided some helpful advice."

Main drain to sewer unblocked.

"Great service, blockage completely cleared. Called before arriving. Excellent courteous service. Highly recommended."

Unblocked 2 drains.

"The work was carried out efficiently by 2 very friendly men, They came on time and the work was completed within half an hour."

Outside drain unblocked

"5 minutes after I called there was a knock at the door - super fast service - courteous and very pleasant guy. Bit of a hitch with the online invoicing but resolved quickly."

...for more great reviews visit Checkatrade >

Which? Trusted Trader

 

Simple, no-quibble pricing. Best price guarantee.

 

 
 

 

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Freephone 0800 849 8099

or our office mobile 07824 757572