Which? Trusted Trader

Blocked drain? Get it unblocked FAST!

Complete drainage services

Whether you need a blockage clearing or a drain repaired, a CCTV survey to establish the root cause of a drainage problem or you're looking to install a septic tank, you've come to the right place.

Your drainage problems solved

Many everyday substances and household objects can cause your problems for your drains. From blockages caused by fats and oils, dirt or foreign objects, to more serious problems like collapsed drains caused by subsidence or even tree roots.

Trust us to get your drains fixed fast.

Competitive rates

With a huge amount of experience in drainage, you can expect one of our experienced drainage engineers to provide you with an excellent service at a clear, fixed price - no hidden costs or nasty surprises. For drain repairs, you buildings insurance will often cover the cost of any work required, something which we can arrange for you for your convenience.

Skilled engineers

We have been in the business for 25 years and have seen it all, fixing everything from family homes to royal palaces. Our engineers are local and available 24 hours a day, so no matter when you find yourself in a drainage emergency, you can be reassured by the fact that we'll get there as soon as possible and provide the repairs needed. From water jetting to CCTV surveys to diagnose a more complicated matter, we'll be able to help.

Safety a priority

We put you and your family’s safety first. We aim to get any drainage problem sorted as quickly and safely as possible, returning your home back to normal.

We also work hard to ensure that problems do not reoccur, advising on preventative measures on your drainage system to ensure good working order for times to come.

Blocked drains? Bad smell coming from your drains?

We'll get your drains unblocked and cleared in no time. Whether your drains are starting to smell or the water drainage is taking longer than normal, we can help.

Here at Happy Drains, we have a huge amount of experience in all aspects of drainage and can clear all kinds of blockages. From manually clearing a blockage to providing the more long-term solution of high power drain jetting, you can be sure to receive an excellent service from our engineers.

At Happy Drains our drain unblocking service comes where we think appropriate complete with a FREE CCTV inspection*. This service allows for our drainage engineers to get to the route of the blockage, identifying the cause of the problem rather than simply dealing with the symptom.

Carrying out CCTV inspections can sometimes prevent unnecessary works and disruption. This enables us to locate and identify the problems.

Should a formal and full written report with evidential pictures become a requirement, say for i.e. house buying or an insurance claim, this service will efficiently be undertaken by Happy Drains to drainage industry standards using the latest industry software and CCTV technology with best practice.

* Free inspection is a CCTV inspection ‘look see’ identifier visual only, without technical reports, recommendations or quotation.

Whatever the drain problem...

We can send a contractor quickly to handle the emergency and identify the cause. Then, if Happy Drains is handling your insurance claim, we submit your claim to your insurance company, agree the quotation, and arrange for the repairs to be carried out.

Everyday problems handled by Happy Drains...

These are typical drainage and sewage problems we work with every day:

  • Blocked or broken drains
  • Clogged or broken pipes
  • Cracked or leaking drains and pipes
  • Overflowing or leaking septic tanks and cesspits
  • Overflowing or blocked drain pipes
  • Broken or blocked sewers or sewage pipes
  • Problems with shared drains
  • Blocked toilets and blocked showers
  • Bad smells
  • Longitudinal cracking in drains
  • Collapsed drain
  • Fractured drain
  • Failed or broken soakaways
  • Tree roots damaging drains
  • Cutting out tree root mass from drains
  • Ditch drainage problems
  • Bellied pipework
  • Bellied drain
  • Ground movement causing drain problems
  • Vehicle activity affecting drains
  • Concrete, cement or builders’ rubble in drain
  • French drainage problems
  • Land drainage problems
  • Joint displacements and multiple joint displacements in pipes and drains
  • Build-up of fat, grease, or detergent in drains
  • Pitch fibre pipework problems
  • Deformed pipework
  • Water level problems
  • CCTV-controlled cutting problem
  • And more!

CCTV Survey - using technology to solve your drainage problems

Just need a CCTV Survey?

You may be moving house and want to verify the condition of the new drains, or planning improvements to the property which depend on the suitability of the existing drains. Either way, our contractors are available to do CCTV Surveys independent of our Drain Unblock and Claims Handling services. Just call us to discuss your needs.

The fee for a CCTV Survey and Report starts from £150 + VAT (£180 inc VAT), although once we understand the scope of the required survey we can provide you with a CCTV Survey quotation.

Need a CCTV Survey as part of a Drain Unblock?

If you've requested our Drain Unblock service with Free CCTV Inspection*, and you are covered by your insurance company for the damage found in the inspection, and you instruct us to handle the claim for you, then we will carry out a CCTV Survey and Report which will be forwarded to your insurance company as part of our Claims Handling service. From the survey report we can see exactly what’s wrong, and work out the simplest, quickest and most cost-effective way to put right any structural problems. This helps avoid the cost and disruption of digging to find a problem.

We use information from our no-obligation survey in our report to your insurance company. Then we’ll deal with the insurance company for you, allocate a local contractor to do the repair work, and get your claim paid.

Who are Happy Drains?

Practical know-how: Happy Drains was set up by a team of experienced business people and drain specialists. Drawing on more than 25 years’ practical experience in the drainage, sewage clearing and repair business, Happy Drains’s experts provide a professional service to householders, businesses and insurers.

Covering the UK: Our call centre is based in the UK and staffed by a team of specialists who will understand your problem. Please Contact us if you have any questions.

When you call Happy Drains about your drain or sewer problem, we can tell you the standard fee for unblocking or resolving your immediate emergency. If you've used our Drain Unblock service, this includes a free CCTV Inspection to determine if any damage exists.

If damage is apparent from the CCTV Inspection, and we believe the problem to be an ‘insured peril’, and you are covered by your insurance company for accidental damage, the next step is a CCTV Survey. We then manage your claim for you on a no win, no fee basis.

If you are insured for accidental damage and you authorise Happy Drains to manage the claim for you, in most cases you have nothing to pay (apart from any insurance excess you may have).

If you are not able to make a claim, you can choose to use Happy Drains’s contractors to carry out the repairs and pay for it yourself (we’ll agree a cost with you at the start). Or you can decide to have no repairs and pay only for the initial unblocking and CCTV Survey.

What is 'accidental damage'?

These are typical problems likely to be covered under accidental damage insurance:

  • Drains and Soakaways may suffer fractures from tree roots, ground movement, vehicle activity (traffic on a driveway, for example) or other pressure problems that cause ‘bellying’ and cracking of drains
  • Cesspits and Septic Tanks can suffer cracks, leaks and collapses for many reasons, including tree roots, ground movement and vehicle activity
  • Toilets and Drainage Inside the House can become blocked because of cracks and fractures caused by movement.

What might NOT be considered accidental damage?

  • A blockage caused by flushing insoluble items like nappies and wet-wipes down the toilet
  • Problems caused by vermin
  • Damage caused by poor workmanship or faulty design
  • Damage caused by wear and tear or gradual deterioration.


Sewer Pipe Responsibility

Today's Checkatrade Reviews...

10 out of 10 at Checkatrade!

Cleared blocked kitchen drain

"Attended site within an hour of phone call. This horizontal drain beneath the kitchen floor had been a problem for years. The drain was cleared and flow tested within the hour. (It will be replaced at a later date). Excellent operator."

Drain unblocked.

"Darren phoned half an hour before arrival, he was very quick in unblocking the drain, he was very clear in explaining what had occurred and was very polite and reassuring that he would sort the problem out, which he did!"

Outside drain not draining because of mortar and debris from previous owner.

"All contact was excellent from first phone call in, a quick call back, a quick response, a courteous and knowledgeable technician, solving the problem quickly and efficiently and pointing out the big picture."

To clear a blocked drain in a central London property in a very difficult location with limited access.

"The engineer took a careful, intelligent and diligent approach to the job. He did not give up until the problem was solved. He was cheerful and optimistic throughout. When the obvious remedy to the problem did not work , the engineer persisted until a positive outcome was achieved. This company do what they say they will and look for solutions. I would happily recommend them."

Drain needed unblocking.

"Explained what needed doing, what would be done to correct the problem and it was dealt with very quickly."

Unblocked outside drain.

"Arrived very quickly, polite solved the blocked drain problem, straight away, great job."

Blocked drain.

"Very polite and, being a company, delighted he cleared the drain for us quickly."

Huge boulder of congealed and solidified dishwasher tablets cleared from drain. Broken up and blasted through.

"We have once previously done this ourselves but this time our efforts were not successful despite several smelly and laborious hours of trying. With the equipment available for him to use, this was a fairly quick and efficient job for the professional. The price was fixed beforehand so there were no surprises. In the event of a future problem, we definitely won't spend hours trying to sort it out - we will just pick up the phone!"

Unblocked drains in patio garden.

"We were really pleased with the service Happy Drains provided. The problem was resolved quickly and efficiently."

Factory production area drainage.

"Great job done, good advice and listen to the understand the problem."

Jett lines and CCTV

"Overall good service, on time, quick, efficient, polite, knowledgeable."

Clearing of drain blockage

"As promised phone call within the given 2 hour window with half hour notice of arrival. Really nice chap, achieved the aim of clearing solid blockage and returned the manhole cover and drain cover so left neat and tidy. Able to pay online on receipt of invoice which arrived as promised the following afternoon. Easy payment with card/bank transfer online or could pay on day with cash or cheque. Our experience couldn't have been simpler. Would use again and recommend. Thanks - now have happy drains!"

Unblocked outside drain caused by builders washing cement buckets out.

"Prompt response to initial telephone call and mutually convenient time quickly arranged and price of the work given. The work was carried out very promptly and the cause of the blockage and solution explained to me fully throughout. The workman was polite and considerate and cleaned the surrounding area for me. I would definitely use Happy Drains again and recommend them."

Unblocked one drain and checked two others.

"Great job and really helpful. Went way beyond the original brief."

Cleared drain through to main sewer.

"Quick call out time. Excellent on site service. Advice given on further action."

Clear blocked outside drain.

"I made a call in the morning and Happy Drains arrived the same afternoon and resolved the problem instantly."

Flushing out drain.

"This was just a quick job to flush out our drain after we noticed a bit of a smell. The representative who came round was lovely, possibly the nicest workman I've ever met. Very polite and courteous, and efficient. I'd definitely hire this company again."

Unblocking external waste pipe.

"The engineer was very efficient, and he worked swiftly and diligently. He also took time to explain exactly what he was doing (without being too graphic?!) and made a horrible task much easier."

Clearing blocked drains.

"Arrived spot on time, excellent work, helpful, courteous and explained everything clearly - cannot fault at all."


"Good job. Very pleasant workman. Happy with everything over all."

Main drain to sewer unblocked.

"Great service, blockage completely cleared. Called before arriving. Excellent courteous service. Highly recommended."

Unblocked main drains to residential property.

"Man was very nice. Explained clearly what the problem was and how he was fixing it."

Drain unblocked.

"Efficient and courteous, I would happily use happy drains again."

Unblocked the sewer.

"Excellent service. Arrived within the time stated and was very helpful."

Drain unblocking.

"A fabulous workman who sorted out the problem and intact did more than expected. Highly recommended."

Blocked drain cleared and patched.

"As it was a cleared drain and patch I can't say whether they did a good job or not as I am unable to see it."

Drain unblocked.

"They explained the cost and the time scale beforehand, the contractor phoned 30 mins before arrival and was happy and courteous throughout. I wouldn't hesitate to recommend them."

Unblocked external sewer.

"Great professional service recommended to anyone, polite, knew their stuff."

Fix a blocked drain.

"They arrived on time and were professional but friendly at the same time. Showed clear knowledge and provided advice on how we could avoid similar issues in the future. Would highly recommend them."

Cleared drain blockage.

"Representative turned up on time, having called before to reconfirm appointment. Worked in a clean and tidy fashion whilst clearing the drain blockage. Gave helpful advice. Good service all-round."

...for more great reviews visit Checkatrade >

Which? Trusted Trader


Simple, no-quibble pricing. Best price guarantee.




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