Which? Trusted Trader

Blocked drain? Get it unblocked FAST!

Complete drainage services

Whether you need a blockage clearing or a drain repaired, a CCTV survey to establish the root cause of a drainage problem or you're looking to install a septic tank, you've come to the right place.

Your drainage problems solved

Many everyday substances and household objects can cause your problems for your drains. From blockages caused by fats and oils, dirt or foreign objects, to more serious problems like collapsed drains caused by subsidence or even tree roots.

Trust us to get your drains fixed fast.

Competitive rates

With a huge amount of experience in drainage, you can expect one of our experienced drainage engineers to provide you with an excellent service at a clear, fixed price - no hidden costs or nasty surprises. For drain repairs, you buildings insurance will often cover the cost of any work required, something which we can arrange for you for your convenience.

Skilled engineers

We have been in the business for 25 years and have seen it all, fixing everything from family homes to royal palaces. Our engineers are local and available 24 hours a day, so no matter when you find yourself in a drainage emergency, you can be reassured by the fact that we'll get there as soon as possible and provide the repairs needed. From water jetting to CCTV surveys to diagnose a more complicated matter, we'll be able to help.

Safety a priority

We put you and your family’s safety first. We aim to get any drainage problem sorted as quickly and safely as possible, returning your home back to normal.

We also work hard to ensure that problems do not reoccur, advising on preventative measures on your drainage system to ensure good working order for times to come.

Blocked drains? Bad smell coming from your drains?

We'll get your drains unblocked and cleared in no time. Whether your drains are starting to smell or the water drainage is taking longer than normal, we can help.

Here at Happy Drains, we have a huge amount of experience in all aspects of drainage and can clear all kinds of blockages. From manually clearing a blockage to providing the more long-term solution of high power drain jetting, you can be sure to receive an excellent service from our engineers.

At Happy Drains our drain unblocking service comes where we think appropriate complete with a FREE CCTV inspection*. This service allows for our drainage engineers to get to the route of the blockage, identifying the cause of the problem rather than simply dealing with the symptom.

Carrying out CCTV inspections can sometimes prevent unnecessary works and disruption. This enables us to locate and identify the problems.

Should a formal and full written report with evidential pictures become a requirement, say for i.e. house buying or an insurance claim, this service will efficiently be undertaken by Happy Drains to drainage industry standards using the latest industry software and CCTV technology with best practice.

* Free inspection is a CCTV inspection ‘look see’ identifier visual only, without technical reports, recommendations or quotation.

Whatever the drain problem...

We can send a contractor quickly to handle the emergency and identify the cause. Then, if Happy Drains is handling your insurance claim, we submit your claim to your insurance company, agree the quotation, and arrange for the repairs to be carried out.

Everyday problems handled by Happy Drains...

These are typical drainage and sewage problems we work with every day:

  • Blocked or broken drains
  • Clogged or broken pipes
  • Cracked or leaking drains and pipes
  • Overflowing or leaking septic tanks and cesspits
  • Overflowing or blocked drain pipes
  • Broken or blocked sewers or sewage pipes
  • Problems with shared drains
  • Blocked toilets and blocked showers
  • Bad smells
  • Longitudinal cracking in drains
  • Collapsed drain
  • Fractured drain
  • Failed or broken soakaways
  • Tree roots damaging drains
  • Cutting out tree root mass from drains
  • Ditch drainage problems
  • Bellied pipework
  • Bellied drain
  • Ground movement causing drain problems
  • Vehicle activity affecting drains
  • Concrete, cement or builders’ rubble in drain
  • French drainage problems
  • Land drainage problems
  • Joint displacements and multiple joint displacements in pipes and drains
  • Build-up of fat, grease, or detergent in drains
  • Pitch fibre pipework problems
  • Deformed pipework
  • Water level problems
  • CCTV-controlled cutting problem
  • And more!

CCTV Survey - using technology to solve your drainage problems

Just need a CCTV Survey?

You may be moving house and want to verify the condition of the new drains, or planning improvements to the property which depend on the suitability of the existing drains. Either way, our contractors are available to do CCTV Surveys independent of our Drain Unblock and Claims Handling services. Just call us to discuss your needs.

The fee for a CCTV Survey and Report starts from £150 + VAT (£180 inc VAT), although once we understand the scope of the required survey we can provide you with a CCTV Survey quotation.

Need a CCTV Survey as part of a Drain Unblock?

If you've requested our Drain Unblock service with Free CCTV Inspection*, and you are covered by your insurance company for the damage found in the inspection, and you instruct us to handle the claim for you, then we will carry out a CCTV Survey and Report which will be forwarded to your insurance company as part of our Claims Handling service. From the survey report we can see exactly what’s wrong, and work out the simplest, quickest and most cost-effective way to put right any structural problems. This helps avoid the cost and disruption of digging to find a problem.

We use information from our no-obligation survey in our report to your insurance company. Then we’ll deal with the insurance company for you, allocate a local contractor to do the repair work, and get your claim paid.

Who are Happy Drains?

Practical know-how: Happy Drains was set up by a team of experienced business people and drain specialists. Drawing on more than 25 years’ practical experience in the drainage, sewage clearing and repair business, Happy Drains’s experts provide a professional service to householders, businesses and insurers.

Covering the UK: Our call centre is based in the UK and staffed by a team of specialists who will understand your problem. Please Contact us if you have any questions.

When you call Happy Drains about your drain or sewer problem, we can tell you the standard fee for unblocking or resolving your immediate emergency. If you've used our Drain Unblock service, this includes a free CCTV Inspection to determine if any damage exists.

If damage is apparent from the CCTV Inspection, and we believe the problem to be an ‘insured peril’, and you are covered by your insurance company for accidental damage, the next step is a CCTV Survey. We then manage your claim for you on a no win, no fee basis.

If you are insured for accidental damage and you authorise Happy Drains to manage the claim for you, in most cases you have nothing to pay (apart from any insurance excess you may have).

If you are not able to make a claim, you can choose to use Happy Drains’s contractors to carry out the repairs and pay for it yourself (we’ll agree a cost with you at the start). Or you can decide to have no repairs and pay only for the initial unblocking and CCTV Survey.

What is 'accidental damage'?

These are typical problems likely to be covered under accidental damage insurance:

  • Drains and Soakaways may suffer fractures from tree roots, ground movement, vehicle activity (traffic on a driveway, for example) or other pressure problems that cause ‘bellying’ and cracking of drains
  • Cesspits and Septic Tanks can suffer cracks, leaks and collapses for many reasons, including tree roots, ground movement and vehicle activity
  • Toilets and Drainage Inside the House can become blocked because of cracks and fractures caused by movement.

What might NOT be considered accidental damage?

  • A blockage caused by flushing insoluble items like nappies and wet-wipes down the toilet
  • Problems caused by vermin
  • Damage caused by poor workmanship or faulty design
  • Damage caused by wear and tear or gradual deterioration.

 

Sewer Pipe Responsibility

Today's Checkatrade Reviews...

10 out of 10 at Checkatrade!

Unblocked soil pipe.

"Excellent service. Friendly and efficient response to telephone call for urgent work. Visit and timing confirmed within minutes of initial phone call for urgent work. The work was completed lunch time same day. Happy Drains Ltd made us very happy. Would certainly use them again."

Cleared drain blockage.

"Provided estimate and kept to it arrived on time. Explained problem, cleared up afterwards polite and professional."

Unblocked drains.

"They were very kind and helpful. The workman arrived to our site just 2 hours after our call, and unblocked manhole and drains in less than 1 hour. Perfect job! Strongly recommended!"

Clear blocked outside drain.

"I made a call in the morning and Happy Drains arrived the same afternoon and resolved the problem instantly."

Clearance of blocked drain outside house. Sewage in garden.

"Happy Drains arrived early and cleared our drain very quickly. The engineer was friendly, polite and professional. I am a happy customer!"

Blocked rain water drains cleared.

"KT arrived on time was polite, professional and kept me very well informed about what he was going to do and what he established about the drains. Excellent tradesman."

Toilet main drain unblocked from the manhole in the garden.

"Superb service, very efficient, the van was kitted out for the job and the work was carried out very efficiently and cleanly. The operator cleaned the site after finishing and left the garden undisturbed, A job well done."

Cleared a blocked surface water drain.

"Superb service. It was a tricky job that Paul would not give up on until he had it sorted for me! Very impressed."

Drain unblocked and work done quickly

"Good reliable and honest service. Also very quick to dispatch someone to look at the drain issue."

Unblock a variety of drains in the flat.

"Excellent experience from the moment I rang for advice and to book a service call. The fellow doing the job was on time , knowledgeable, efficient and friendly. I would use this service again and recommend to all my family and friends - many thanks for the help in my crisis."

Emergency call out. Block drain cleared.

"Very good engineer, who gave excellent advice about the blockage what needs to happen regarding insurance. Arrived within 30 minutes late on Friday afternoon."

Drain unblocked.

"They did an excellent job, and I was very happy with the end result."

CCTV survey for collapsed cable duct.

"Turned up earlier than expected, which is very refreshing. Very polite and professional, did the job required in the stated time. Would highly recommend."

Unblocked kitchen drain due to fat build up.

"Great service. Came within 1 hour. Very polite and professional."

Unblocking a drain.

"Engineer turned up on time, job booked in a couple of hours after reported. Friendly, polite and explained to the tenant the cause of the block."

Unblock gully.

"Pressure jetted pipe from drain to soak away. Have unblocked the pipe work."

Unblocking drain.

"Very helpful and efficient service with advice on how to keep the drain unblocked in the future - very pleased with the service. The staff on the phone were also very helpful."

Drain unblocked.

"I phoned up late morning to try to book someone to come and look at our drain outside our kitchen door, and was amazed when I was told that someone would be able to come that same afternoon. I was given a 2 hour window and the tradesman (Wayne) also phoned up while on the way to give a more accurate estimate. When Wayne arrived it took him all of 10 minutes to scope out and unblock the drain. Overall I was very pleased with the service from Happy Drains - you can't get much better than a same day service!"

Jett lines and CCTV

"Overall good service, on time, quick, efficient, polite, knowledgeable."

Unblock drain.

"3rd time used. Always get job done and more importantly clean up all the mess afterwards. Good price and always prompt service."

Unblock W C.

"Jetted out toilet freshener cage. That was stuck in the main line. Highly recommended."

Blocked Drain in shower

"We had a blocked drain and We Love drains came the same day to unblock and clear the pipes. All left in working order. Would definitely use them again."

Clearance of outside, blocked drain.

"Very fast response and rapid resolution of the problem. Impressive service all round."

Unblocked drain - used rods and MPN jetter to clear

"Super service. Very professional and thorough - checking all possibilities to ensure blockage was resolved. We had to move a carpet and sofa and he assisted - very good of him!!"

Blocked rainwater pipe.

"The guys were really quick at getting to me. They couldn't do anything about the problem I had but I thought that might be the case and they tried nevertheless. The guys were really friendly and helpful and offered some good advice. I would recommend them to others."

Used mechanical equipment to clear blocked toilet.

"Difficult job completed quickly and expertly by excellent worker."

Advice regarding blocked drain.

"Will gave me splendid timely advice regarding a blocked drain. I could not have wanted more - he was most courteous and professional. I will certainly recommend him to my friends."

Outside drain blockage cleared.

"Very prompt and friendly. Sorted the problem very efficiently and went out if his way to leave the yard tidy afterwards. I would definitely use them again."

Clear blocked drain.

"The work was completed to time and to charge quoted. The technician was experienced. A I was very happy with every aspect of the service and the outcome."

Drainage repair.

"Very efficient and helpful company. All calls, quotes and information returned promptly as promised. Work carried out by reliable and courteous workmen who also kept us updated with their progress. Excellent service."

...for more great reviews visit Checkatrade >

Which? Trusted Trader

 

Simple, no-quibble pricing. Best price guarantee.

 

 
 

 

  • Case-study-hill-family-hampshire.jpg
  • Case-study-carnachans-county-down.jpg
  • Case-study-joe-law-isle-of-wight.jpg
  • Case-study-rosemary-munday.jpg
  • Case-study-john-sowton-west-sussex.jpg

 

Freephone 0800 849 8099

or our office mobile 07824 757572