Happy Drains Blog

The tell-tale signs of a bad CCTV survey

Got a problem with your drainage? Searching the internet and come across a site offering FREE CCTV Drain Surveys? If you’re thinking that’s too good to be true – you might be right.

Many of our customers have been stung in the past by taking up ‘Free CCTV Surveys’ from other companies, and once the survey was completed, they never received any reports or findings, BUT were told they needed a hefty number of repairs.

Don’t be left in the dark with the uncertainty of such surveys, as the proof of any damage or disruption to your drains is needed for you to make the informed decision on the next steps you want to take.

Here at Happy Drains, we won’t take your money for a job without showing you the proof you need that the job needs doing in the first place. We’re always happy and willing to present you with all the evidence of your CCTV Survey, whether you need repairs or not.

 

So, what should you be looking out for when booking a CCTV Drain Survey, and what are the warning signs?

  • If when talking to a company about the service and they can’t give you their thorough credentials – this could be a warning
  • If they can’t show you an example of what a CCTV Survey Report will look like – this could be a warning
  • If they say that you cannot see any video footage taken during the survey – this could be a warning
  • If the free service comes with a stipulation that they MUST complete any needed repairs – this could be a warning

If you’re on the lookout for a reliable company to undergo a CCTV Drain Survey for you, give us a call on 0800 849 8099. We’re happy to chat about all your options and give you more information – even if you decide not to book in.

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